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Cigna TTK Health Insurance

[Resolved]  Cigna TTK Health Insurance — not getting health maintenance amount since may-25

Address:Quarter P3, Jharsuguda, Odisha, 768218

My policy no PROHLR[protected]. I have send my daughter's health maintenance claim, which received on 25.05.19. CRM: 0299925

Courier name: DTDC
Dispatch date: 18-May-2019
AWB number: K17901898

After that lots if mail send to your representative.. they two times, 5 days taken.. but not solving problem..
I am continuing three years and worries about your service. It is a small amount. And look your process. So when any big amount I will claim I am confident you will create tremendous situation..

Regards,
Soumen Jana
[protected]/[protected]
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Aug 3, 2019
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
Cigna TTK Health Insurance Customer Care's response Hi Soumen,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Jun 15, 2019
Cigna TTK Health Insurance Customer Care's response Dear Mrs. Riturik,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Jun 18, 2019
Cigna TTK Health Insurance Customer Care's response Dear Soumen,
Our customer care team has taken note of your complaint. Your complaint is under process.

Regards,
Team ManipalCigna Health Insurance
Verified Support
Jul 01, 2019
Cigna TTK Health Insurance Customer Care's response Dear Mrs. Soumen,
We believe that your concern has been addressed by our team. For any further query, you can reach out to us.

Regards,
Team ManipalCigna Health Insurance
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