[Resolved]  Cigna TTK Health Insurance — refund pending since september

Requesting you to take action on priority as following the issue since 22nd september but till date not has been resolved. Else i ll have to take the further action.

I have applied below mentioned policy for my customer mr javed... Whose policy has been rejected by cigna saying that customer has not received verification call whereas customer has told me that he has not received single call. Now, i have applied policy thru policy bazar where my rm chandan sharma has told me that i can make payment from my credit card and later i can get it from my customer and so i have done tht on his insistance. Now on the other side, customer has lost his continuity as it was portability case, he has so much got annoyed and our relation got spoiled. Now, as per the situation, if cigna will transfer the money in his account which i have paid... It is for sure that he is not going to retun me... Requesting you to help me with my refund to my account only.

Thanks & regards

Divya joshi
[protected]
Name
Javed usman inamdar
Sum assured
550, 000
Premium
24, 405 (Yearly)
Booking id 82449530policy no prohlr[protected]policy term 1booking date 22-sep-2018premium 24, 405 (Yearly)
Track status
Help
Contact us


Thanks & regards

Divya nidhish joshi

Our specialisation -

The traveldesk -
Specialised in domestic & international air ticketing & holiday packages

Divya consultancy -
Everything in insurance & investment
Life insurance / mediclaim / retirement & pension planning /mutual fund / children education planning / general insurance / travel insurance

The traveldesk / divya consultancy
B/504, merchant centre,
Sec 19, apmc market, vashi,
Navi mumbai - 400703
E-mail - [protected]@thetraveldesk.net.in


Thanks & regards

Divya nidhish joshi

Our specialisation -

The traveldesk -
Specialised in domestic & international air ticketing & holiday packages

Divya consultancy -
Everything in insurance & investment
Life insurance / mediclaim / retirement & pension planning /mutual fund / children education planning / general insurance / travel insurance

The traveldesk / divya consultancy
B/504, merchant centre,
Sec 19, apmc market, vashi,
Navi mumbai - 400703
E-mail - [protected]@thetraveldesk.net.in


Thanks & regards

Divya nidhish joshi

Divya consultancy -
Everything in insurance & investment
Life insurance / mediclaim / retirement & pension planning /mutual fund / children education planning / general insurance / travel insurance
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Apr 15, 2019
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2019
Cigna TTK Health Insurance Customer Care's response
Dear Ms. Divya,
We have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team Cigna TTK
Mar 01, 2019
Updated by [email protected]
i have received call from [protected] named rahul sharma . he said he is from cigna ttk and would like to refund my amount . for that he said that you will receive message stating upi...and you have to forward me that and your amount will be refunded. i have not proceed for that as i was not having authencity that the person is calling from cigna ttk.

kindly look in the matter on high priority. one should not cheat customer like this.
Verified Support
Mar 11, 2019
Cigna TTK Health Insurance Customer Care's response
Dear Ms. Divya,
Our customer care team has taken note of your complaint. Your complaint is under process.

Regards,
Team Cigna TTK
Verified Support
Mar 15, 2019
Cigna TTK Health Insurance Customer Care's response
Dear Ms. Divya,
We believe that your concern has been addressed by our team. For any further query, you can reach out to us.

Regards,
Team Cigna TTK
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