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Yesterday i went for Talvar movie 8 pm at Cinemax, Infinity mall, Malad west. While ticket mentions timing as 8 pm, the show started at 8.35 pm. For 35 minutes the consumers are mentally tortured and are forced to see ADVERTISEMENTS. While the multiplex mints money from various companies whose advertisement they show, consumers are not intimated about the duration of advertisement. Not everyone is interested in watching those advertisements. Government should take a note of this. The simple solution is ticket should clearly mention, show duration (eg 8 pm to 11 pm), movie duration (2 hours) or movie start time (8.30 pm). Or is the Government hand in glove... Also, on asking the management person (Mr Jacob) at Cinemax, he was blunt that he cannot give in writing that the movie started at 8.35 pm and also played a normal victim card..that he is just an employee Was this information helpful? | |||
Cinemax customer support has been notified about the posted complaint. | |||
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