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Cinemax — bad blu ray purchase

I first bought a copy of banshee season 2 from fye and when I got home I went to watch it, it was blank so I returned it to the store I then ordered another copyfrom best bup and it to was blank. I am very upset with the quality of blue rays. Can you explain to me ho not 1 bUT 2 different times this has happened. Please respond back to me. Thank you Theresa CLOTWORTHY
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