Cinemax — con money by ticket seller

Address:

Thane, Maharashtra

Dear Sirs, I bought two tickets from d ticket counter and my show was 9:55am around on wed (dum laga ke haisha movie) date 4/3/2015 but d guy on counter had d worst manners ever Impolite, grumpy face, demanding...we walked to the counter he had a grumpy face no greeting or what so ever and demanded the money for movie tickets" give d money!!" and he gave us movie tickets as well as food coupans worth rs 80 and told us its copmpulsory along wid tickets...we asked some questions he keeps looking other direction and ignoring us...we spoke to Mr. Patil who was manager there before the films regarding this, and he apologized and told us its not compulsory and gave us refund.although it is a kind gesture, it does not address, correct, or alter the problem.There is no guarantee that next time, our experience would be any better, or in fact any worse. all bad manners and service, con money.not boarding Cinemax ever. Thank you for your time and hospitality. Sincerely, Vikram landge