Cinemax — Frozen Fever cut off from Disney movie Cinderella

Address:Kolkata, West Bengal

We went for Cinderella yesterday (21st March) 4:10 pm show and were eagerly waiting for Frozen Fever before Cinderella started but they deliberately cut off Frozen Fever and commenced with Cinderella.. During intermissions I walked up to the manager and he clearly declared that there was no such thing as Frozen Fever because movie's name was Cinderella and that was playing so he didn't understand why I was even complaining! This was really disappointing
+1 photos
Was this information helpful?
No (0)
Yes (0)
Cinemax customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cinemax
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    119
    Pending
    0
    Resolved
    43
    Cinemax Phone
    +91 22 4275 8888
    Cinemax Address
    7th Floor, Lotus Grandeur Building, Opp. Gundecha Symphony, Near Country Club, Veera Desai Road, Andheri (West), Mumbai, Maharashtra, India - 400053
    View all Cinemax contact information