Cinemax — Misbehavior by staff and non refund of Ticket cost

Address:	Raipur, Chhattisgarh, 492001
Website:	Cinemax Cinemas Raipur

I have purchased 2 tickets for 5.35 pm show for Baby Boss AT cinemax Raipur, City Centre Mall on 8th April 2017. I was not allowed to watch along with my pregnant wife because I did not had a ticket for my 4 year old girl. I requested ed the staff Mr. Vaid that my daughter shall not utilize the seat and only sit on my Lap but he was adamant and the discussion went on for 10 mins and wife was standing there helplessly.
The staff supervisor was observing the discussion but did not felt necessary and important to intervene. I had been insulted along with my family and the ticket was also not returned to me.
Such a gesture from a family by a reputed cinema chain is not at all acceptable.

Abinash Misro