Cinemax — no heat

Address:

V0E2G5

Went to a movie on sunday feb 10 with a friend to see the movie green book. There was no heat in #5 theater. When we complained to the manager he said it had just broke and because it was the week-end nobody could fix it. We went to the restaurant in the same area and were talking to one of the waitresses. She said people had come in complaining about no heat on tuesday.
This happened in the vernon cineplex at polson place mall, vernon bc. Not a great way to see a movie when your freezing.
Thought the manager would give us some compensation but nothing.