Cis[censored]nit ONGC Nazira — Dish tv set top box not functioning

We have connection of dish tv in the recreation room of the unit the set top box is not functioning since last month even we are regularly recharging in the id no.[protected]. Plaease confirm the rectification or refund the amount of recharge.Whether you are going to chang the set top box or you will send any rep.From dish tv.To rectify the problem at the earliest. Reply is expected on harish.Joshi97.@gmail.Com or mob no. [protected]