Citi Finance — Bike noc and address change

Address:

110024

Hi,

I have raised a request for my address change and bike loan noc on 13th of may 2017 with all the required documents and after that also raised a new request on 1st of june 2017 and also call continuously on customer care but the customer care person always say its in under process and not get any proper solution, this behavior is really very unprofessional.

Loan number : 12548786

Please resolve my query
Thanks