[Resolved] Citi Finance — loan pre-closure | |||
Sir, My Loan account number: CEJ [protected] Till as on today i have not got the pre-closure letter from citi finance. I have taken a new vehicle on exchange offer which was to be delivered on 20th June. but as dealer is informing that unless they provide a pre-closure letter they cannot deliver vehicle. My first request was on 6th June, but my self and my wife are working the courier person did not deliver the courier as my house was locked and they did not drop the missing card so when i came to know i immediately called the customer care on 13th June, he assured me that he is providiing my mobile no to the courier person and they will call me before they deliver and it will be taken on priority and you may expect the courier by 16 or 17 June I have requested citi finance that i am ready to collect the statement from Mumbai branch for that also they did not agree and my self and my wife had take leave on 16 & 17 june and wait for the courier but we did not receive it, when i called the customer service they told that by mistake they have sent the statement through register post. Today they are telling that i have to pay the interest for this month, so they cannot send the statement. I once want to tell you that citi finance is already collecting more interest and money than the RBI rule, below mentioned are the points. 1. In the 2007 Sep, they have given the loan for my new vehicle with interest rate 11.83%. 2. For the pre-closure of the loan they are charging 5% of the outstanding principle amount and again on the pre-closure charges they are charging 10.3 % as service charge. 3. Earlier SBI seepz branch as issued a letter that they are shifting the branch so the ecs will not be accepted and we have to provide a new ECS, i have sent the letter to citi finance then also they have sent the ECS and charged be bounce charges. When i spoke to them they informed me to provide the letter when i close the loan, they will reverse the charges. In this way they are minting money from the customer and they are not providing the service. Thanks, Mahendra Reddy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
i had taken personal loan on ur citi finance on 20 jul[protected]/-)account no 12795630 & 05/7/[protected]/-) account no 15344080, two personal loans taken and it is cleared by emi cheque, till the date i didnt reciev the NOC in davangere (karnataka) branch is closed please send as soon as possible waiting for ur call and noc
new address DOB-- 17/02/1981
D.T.VAMSHI VANDAN
S/O LATE THIMMAPPPA D.C
#3652 9TH MAIN 5TH CROSS
OPP: DAVANGERE HEART HOSPITAL
MCC B BLOCK DAVANGERE-577004
KARNATAKA
PH [protected]
new address DOB-- 17/02/1981
D.T.VAMSHI VANDAN
S/O LATE THIMMAPPPA D.C
#3652 9TH MAIN 5TH CROSS
OPP: DAVANGERE HEART HOSPITAL
MCC B BLOCK DAVANGERE-577004
KARNATAKA
PH [protected]
citi finance — Not providing the Closure Letter
On 19 th Oct.2006 I had purchased one Sony Colour T.V. having model no. SP29M83 from Sony dealer Jumbo Electronics, Dombivli ( East ) for price Rs. 24, 990 /-I had paid Rs.9, 030 /- in cash to the dealer while booking the T.V. and remaining amount through monthly EMI basis by providing eight PDCs of Bank Of India having cheque no. 01 to 08 dated from 05 / 12 /206 to 05 /07 /2007 of amount Rs.2, 083 /- each on the behalf of Citi Finance.As per bank statement of Bank Of India for my account all the PDCs are cleared and no one cheque is bounce . As per Citi Finance, the last four cheques are bounced and bank write off the balance amount. Due to which in CIBIL system I am defaulter. It is the question of my credibility. As I am perfect from my side with paying all the EMI sincerely then also I am facing lots of problem and harassment from Citi Finance due to this.I request you please take the necessary action against Citi Finance and it will help me in proving my credibility by removing my name as a defaulter.Hoping for favourable reply.