Citi Finance Complaints & Reviews

Hello team,

Hope you and your family are safe and well

We have settled a personal loan which we availed in 2006

Loan account number -9215974

Please provide us with the NOC or loan closure certificate as we need it urgently.

My two wheeler loan has been closed long back and citi finance has not given me noc due to same my vehicle still holds hypothecation and now i am unbale to sell the vehicle, please provide noc so that i can sell my vehicle

Name- Arvind Kumar Bajpai
Bike no.- UP78BF1745

I received a call from citi finance that they provide interest free loan for that i need to do policy of Bharti AXA. Now they are not picking the phones also Now i request bharti Axa to make refund of amount that was done by me because of wrong commitment.
Akhilesh Sharma of Citi Finance [protected]
request you to look into the matter for customer .

I want to complain against CITI FINANCE, they have done fraud with my family. They have promised us that they will give us a loan of Rs 12 Lakhs against one insurance policy of Bharti AXA life insurance. it will be interest free loan which we will get after doing the policy within 15 days. but its been more than 2 months and we havent got any loan amount. we got to know that they are fraud and make people fool. they do the policy take their commision and doesnt provide any loan. i will mention the name and contact no of the people who called up. their are many fraud people associated with them but the call we received was from Shahid - [protected], Priya - [protected]
They are all fraud people, making fool of other people by cheating them, who are in need of money or going through financial crisis. please be aware of these fraud people, and please take strict actions against these kind of fraud people who cheat others.

Citi finance se merajust 10 days pahele call aye aur mere ko bole aap loan apply kiye tha uske regarding call hain, uska naam hain [censored]al dixit. Woh mere ko bole apke 5 lakh ka loan sanctioned hus mere documents dene k baad, woh loan pane k liye apko project file create karna parega humare c. A se. Amount lagega 5000. Main kiye uske 1 din baad bole apko sanctioned letter aaj ayega apko fd karna hain 25000 ka, nehi toh loan disburse nehi hoga, woh bhi maine diye, last disbursement ke din mere ko bola gaya bank se call ayega verification k liye, woh bhi aye & woh bank person mere ko bole apko 5 lakh dispatched mere ko karne k liye apko transaction amount dena parega jiska charge hain 15000. Woh last denge toh apko 5 lakh 2 hours mein a/c mein ayega, mere ko paisa bohot hi dorkar tha jo last maine woh diye aur sang sang mobile phone switch ho gaye.

Pmegp ka naam se aisa fraud call ate hain loan k liye toh goverment pls koi step lijiye, yeh mobile number address track kijiye & pls pls mere ko kuch help kijiye. Mera 45000 rupees le liye. Main bohot problem mein hoon. Mera naam hain (Ashim dey, email - ashimdey. [protected]@gmail.com) pls yeh logo ko track kijiye pls.

Most wanted 2 people jiska naam & mobile number hain... Delhi se call kiye tha citi finance company ka naam se.

1) [censored]al dixit ([protected]

2) umesh agarwal ([protected])

Account mein jo paisa liye tha uska naam hain farooq & rajesh kumar.

Farooq ka a/c no hain ([protected]) yeh sbi a/c hain pls address track kijiye, aur dushre ka hain rajesh kumar iska a/c no tha ([protected]) yeh bhi sbi a/c hain pls iska address bhi track kijiye.
Mera mobile number hain [protected] pls contact me & help pls.

I have received call from citi finance santcurz branch tel no[protected] name priya deskmukh, she saying please inform to rahul kumar to repay loan or call to citi finance, but i am not right person to inform rahul & how to update my person details in his loan, because i don't know rahul kumar & he has take loan from[protected]. Kindly look into this matter, because i am not a right person

Please don't disturb for the same

Hi,

I have raised a request for my address change and bike loan noc on 13th of may 2017 with all the required documents and after that also raised a new request on 1st of june 2017 and also call continuously on customer care but the customer care person always say its in under process and not get any proper solution, this behavior is really very unprofessional.

Loan number : 12548786

Please resolve my query
Thanks

Dear Concern,
i had a personal loan from citi finance which has been settled now but once i apply for any kind of financial product from any financer if they check in cibil it shows negative......and my application gets rejected.....so now i want to know that how i could be able to get help from any financer..



Warm Regards,
Sunil Sharma

Dear Sir,

I Anupam Mondal from Baguiati, Kolkata. I took a personal loan for buying a Video Camera from Citifinancial in 2007 for 1 (one) year installment facility. already I have cleared the loan in due time (i.e. 2008).

Even though after the full payment of the loan, Citifinancial has not removed my name from CIBIL, wherein it is showing as an default customer, negative result.

As an old customer, I have lost the papers regarding this, at the time of shifting of my house for repairing.

I request you to kindly do the needful as soon as possible and mail me with a reply.

I am giving some data about me from which you can find out my account no. & details of my loan status.

Name : Anupam Mondal
Address : Residential - CE 258, Bagjola Colony No. -9, P.O.- Gouranga Nagar, Kolkata - 59 (102)
Office : Bidhanpally, Aswininagar, Baguiati, Kolkata - 59 (159)
DOB : 09.08.1977
Loan Amount : 27,500/-
1st installment paid on - 23.07.2007
e-mail : [protected]@gmail.com


With Regards,

Anupam Mondal

Sir,

My Loan account number: CEJ [protected]

Till as on today i have not got the pre-closure letter from citi finance. I have taken a new vehicle on exchange offer which was to be delivered on 20th June. but as dealer is informing that unless they provide a pre-closure letter they cannot deliver vehicle.

My first request was on 6th June, but my self and my wife are working the courier person did not deliver the courier as my house was locked and they did not drop the missing card so when i came to know i immediately called the customer care on 13th June, he assured me that he is providiing my mobile no to the courier person and they will call me before they deliver and it will be taken on priority and you may expect the courier by 16 or 17 June

I have requested citi finance that i am ready to collect the statement from Mumbai branch for that also they did not agree and my self and my wife had take leave on 16 & 17 june and wait for the courier but we did not receive it, when i called the customer service they told that by mistake they have sent the statement through register post.

Today they are telling that i have to pay the interest for this month, so they cannot send the statement.

I once want to tell you that citi finance is already collecting more interest and money than the RBI rule, below mentioned are the points.

1. In the 2007 Sep, they have given the loan for my new vehicle with interest rate 11.83%.
2. For the pre-closure of the loan they are charging 5% of the outstanding principle amount and again on the pre-closure charges they are charging 10.3 % as service charge.
3. Earlier SBI seepz branch as issued a letter that they are shifting the branch so the ecs will not be accepted and we have to provide a new ECS, i have sent the letter to citi finance then also they have sent the ECS and charged be bounce charges. When i spoke to them they informed me to provide the letter when i close the loan, they will reverse the charges.


In this way they are minting money from the customer and they are not providing the service.

Thanks,

Mahendra Reddy

sir,
I have completed my 2 wheeler loan(loan account number:[protected] from citi finance and i didnt get the no objection certificate. kindly help me to get the certificate as early as possible.

thanking you,
pramoth nedungadi
mbl[protected]

I have taken a loan of 2 lakhs from citi finance for 36 months and with another 15 EMI left to pay, and there are no unpaid EMI’s , the problem started a year back when due to my dad’s illness and death my financial condition got worsened because of which I paid the EMI’s late for few months (but cleared all EMI’s) I requested citi finance to provide me some time to clear the payment when first time EMI was bounced but they did not help me instead I used to get 10-15 calls a day from them, even threatening me that they will put my name in defaulter list, first time I made the payment along with bouncing charges and asked citi finance to change my EMI due date so that I can make EMI payments regularly on time, but there was response was negative that they cannot change the EMI due date. Whenever I got call from citi finance for EMI payments (whenever there was delay) I asked them about bouncing charges every month, but the executives keep on telling me that I don’t have to pay any bouncing charges and only the EMI’s has to be paid, which I did. But after 6 months I started getting calls from citi finance executives threatening me to report Cibil defaulters list for not paying the EMI bouncing charges, I told them that there is no fault from my side as I have been keep asking about bouncing charges to their executives, and I have been informed not to pay the bouncing charges, and even asked them to send details of bouncing charges pending by mail, but till date they did not give the details and also told me that the executives who told me not to pay bouncing charges and not authorized to inform me about bouncing charges or to collect it, so it’s not their mistake and the will proceed reporting to Cibil.

Please let me know what actions can I take about this issue, whome should I complaint.

I am getting repeated calls from Citi finance recovery agents asking Mr Pramod. I'm using my current number from past 6 years. Many times I told them that I'm this number from six years and requested not call again.
But still, I am getting calls from this number [protected]. I told that I'll complaint to Police but still they are not stopping.
Request your help to stop these calls phone calls andtake action on them .

Thanks & Regards,
Sriram

my name is A.A.shah, im paid my loan amounted rupess 33,200 + interest has been paid early one year. my loan account no-7032018.
but there status is being my full amount. please there is overdue is nill state that it not written off which cause to getting another loan from other bank to me. please solve my complaint early for alll the money paid by me and i have not yet status of written off going on the statement by citi finance.
if any document required to u then just email me.

Dear All,

I have taken a Personnel Loan from citi finance i was paying by account but due to some problem my account has been closed thats why i am paying an advance EMI but last month EMI has not credited to my loan when i asked about this the cashier was very rude on me.and with out our mistake we have to pay the bounce cheque chargesI hope you will take these issue as serious one Please reveret back with the status

Account #10948899
Place -Rajajinagar branch,Bangalore
Phone#[protected]

Hi citibank,

My Citifinace account no is 15600094, previous conversations, i asked to send my original signed paper. still i am not get that paper. When i received your welcome letter it showing 20.06% flat right, but when i signed to the document your represent priya wrote 16% flat interest. That is the reason only i was taken the amount from citi finance. After some months, i was checked the document , then it is showing 20.06%. After that only i was desided citifinance is cheated me.
Once again i was aked the original signed document, other wise i will take serious action on citifinance. I will wait more days for getting my signed doucment, otherwise i will go to the consumer court. Not only court , i will share my problem to all over world.

dear
Due to some probleb by citi finance My Father name add in ur id So we have not apply for loan any other bank .. My father name show in ur id So that my verifiction rejected ... i am Samit my monthly payment rs 1380 with fine . so that my father name remove from cibil .com.I have N.O.C. Writen By citi finance Recived At[protected]. Am requested to you...

am his son Arshdeep Singh Mobile No:-[protected]

I had paid all installement agnsinst my personal loan but comany represtative not given me my NOC.every time they are Excuse for that.

I am getting 4-5 calls per day from Citi Finance for wrong person. I have told them several times that this number is not the number of the person they are asking for. Then also I'm getting calls. I am getting call from following numbers:[protected] [protected]. Please do something they are irritating me everyday.

I had availed a loan from Citi Finance 6 months back of Rs 65000/- at 19.77% PA Interest for 24 months, as I was in need of money, I just took it without looking at the EMI part Rs 3779/- per month for 24 months (which comes to Rs 91176/- at the end, apart from Pre EMI paid at the beginning with some service charge). To my surprise Rs 3779/- per month for 24 months carried 34.29% interest rate, actually if it is 19.77% interest then it should be Rs 3301/- per month. When I called citi customer care, the guy said that in agreement it is showing 19.77 % but did not help me with the EMI amount, he actually said politely “Sir, you should have seen it when you were signing the agreement itself”, I asked about foreclosing the account, buy that time call got disconnected. Today I got a call from their Delhi customer care center saying that I need to pay around Rs 59000/- to close the loan account and when asked about the EMI part he said it is calculated for 24 months (that is 19.77+19.77 % interest annually, which is violation of the Usurious Loans Act, 1918.) which was shocking to me. I had put a mail to [protected]@afsindia.com asking for justification, till now I have not got any reply from them. Please help me out to fight this with CITI finance.

Thanks & Regards
Avinash Manegar