Citibank — Amount charged on deactivated card

I wish to raise a concern and grievance for the recent statement that I received. Please see that my card expired in September 2020 and I have not received my new card after that. Therefore, if you see your records, you will notice that I have not even used the card in the last 1 year. Can you please let me know why I have been sent this bill. I would request to reverse these charges at the earliest, update your records and send me an acknowledgement of the same.

Name: shailza malik
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