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Customer satisfaction rating: 38%
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Citibank Customer Care

Address
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts


Additional info
Registered Post:
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.

24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Bhubaneshwar: 1-800-1802484; 1-800-1802484
Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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38%
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Citibank Complaints & Reviews

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I wish to raise a concern and grievance for the recent statement that I received. Please see that my card expired in September 2020 and I have not received my new card after that. Therefore, if you see your records, you will notice that I have not even used the card in the last 1 year. Can you please let me know why I have been sent this bill. I would request to reverse these charges at the earliest, update your records and send me an acknowledgement of the same.

Name: shailza malik
************9924
Oct 21, 2021

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    I am having problem in using my citibank credit card number [protected] as a message "failed" is appearing whenever I make online transaction. I do not know the reason as this problem started only quite recently.

    Request you to resolve this problem immediately so that I can start using my card
    Oct 19, 2021

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      Dear team,
      Citi bank card division,
      9th floor, citibank centre, plot no c 54, 55 & 61, block g
      Bandra...
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      Hello,

      Myself Gokul Raj and I'm a software engineer in a corporate company and looking to open a salary saving account in Citi Bank but it's showing me that citi bank is currently not accepting new applications. I work for Top MNC Corporate company and I prefer citi bank than any other bank.

      I request Citi Bank to open my savings account at the earliest.

      You can contact me @ [protected]

      email : [protected]@gmail.com
      Oct 17, 2021

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        I have been trying to close my credit with a settlement however I am not receiving any response from the Helpdesk or call...
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        I am not receiving any OTP in my registered mobile number
        Sep 26, 2021

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          Hi,

          I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.

          Paisa baazar/bank baazar shows its closed but cibil shows active.

          I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and its been disconnected.

          Regards
          Divya Chinnala
          Sep 24, 2021

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            Kotak Mahindra Bank — ATM money withdrawal transaction failed
            N
            naralashiva krishna
            Sep 20, 2021br...
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            Hi, I had a citi bank credit card few years back but never used it. I came to know few months back that the annual maintenance...
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            I want to close my citi credit card which is not delivered to me and I send them a mail regarding the same but didn't get...
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            Hi

            I have a Citi Rewards Credit Card ending with 4831 and it was expired on 05/2020.
            After expiring...
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            I have been missold a corporate credit card by one of your executive claiming to be providing cards for corporate customers....
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            I am holding a Citibank Credit Card since one year. I have been facing problems o[censored]nprofessionalism since then. I had mentioned...
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            Hi,
            I was using citi credicard which was expired on june2020.I didn't received any new card after that..but the bill...
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            I have transferred 5000 rupees to Punjab National Bank via IMPS, my money was deducted from my Citi Bank account but didn`t receive it to the PNB account.
            Date of Incident: 27th Aug 2021
            Reference Number:[protected]

            Please process my transaction as soon as possible.
            Aug 27, 2021

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              I have paid much above the amount spent on my Credit card but still, I am being charged interest on interest.

              Details of payment are as per below.

              City Bank Credit Card Payment
              Reference No. Date Payments
              RHDF[protected] 80, 000 1-Jan-20 INR 80, 000.00
              RHDF[protected] 60, 000 2-Feb-20 INR 60, 000.00
              SHDF[protected] 5, 000 5-May-20 INR 5, 000.00
              SHDF[protected] 4, 000 31-May-20 INR 4, 000.00
              SHDF[protected] 4, 500 19-Jul-20 INR 4, 500.00
              SHDF[protected] 10, 747 4-Oct-20 INR 10, 747.00
              VHDF[protected] 18, 293 15-Nov-20 INR 18, 293.00
              VHDF[protected] 11, 115 17-Dec-20 INR 11, 115.00
              VHDF[protected] 50, 000 4-Apr-21 INR 50, 000.00
              VHDF[protected] 15, 500 28-Jun-21 INR 15, 500.00
              Total INR 259, 155.00
              Aug 27, 2021

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                My debit card was getting expired so the new card was couriered to my address. As I am at my hometown right now the card got...
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                I closed my Citibank credit card long back, they offered at my address new card which I didnot even activate and asked them to close it. Now they are asking for annual charges for same
                Aug 22, 2021

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                  I am a citi bank credit card holder my card was expired two months back. Since pandemic situation my office is not in function...
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