Citibank Customer Care
Citibank India Home
| Website: | www.citibank.co.in |
Address
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office Chennai Chennai District Tamil Nadu India - 600002 |
Customer Care Phone Numbers and Contacts
Additional info
Registered Post:
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.
24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.
24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Bhubaneshwar: 1-800-1802484; 1-800-1802484
Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484
View More Information... Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484
Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
Complaints
1758
Pending
0
Resolved
668
So far so good - The company responded to our notifications and is working on resolving complaints.
Citibank Complaints & Reviews
Sort by:
Citibank — Amount charged on deactivated card
I wish to raise a concern and grievance for the recent statement that I received. Please see that my card expired in September 2020 and I have not received my new card after that. Therefore, if you see your records, you will notice that I have not even used the card in the last 1 year. Can you please let me know why I have been sent this bill. I would request to reverse these charges at the earliest, update your records and send me an acknowledgement of the same.
Name: shailza malik
************9924
Name: shailza malik
************9924
Read full review →
Add a comment
Helpful
Share
Post your Comment
Citibank — Citibank card No.5546 3702 2820 8473
I am having problem in using my citibank credit card number [protected] as a message "failed" is appearing whenever I make online transaction. I do not know the reason as this problem started only quite recently.
Request you to resolve this problem immediately so that I can start using my card
Request you to resolve this problem immediately so that I can start using my card
Read full review →
Oct 19, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Citibank — Account opening
Hello,
Myself Gokul Raj and I'm a software engineer in a corporate company and looking to open a salary saving account in Citi Bank but it's showing me that citi bank is currently not accepting new applications. I work for Top MNC Corporate company and I prefer citi bank than any other bank.
I request Citi Bank to open my savings account at the earliest.
You can contact me @ [protected]
email : [protected]@gmail.com
Myself Gokul Raj and I'm a software engineer in a corporate company and looking to open a salary saving account in Citi Bank but it's showing me that citi bank is currently not accepting new applications. I work for Top MNC Corporate company and I prefer citi bank than any other bank.
I request Citi Bank to open my savings account at the earliest.
You can contact me @ [protected]
email : [protected]@gmail.com
Read full review →
Oct 17, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
I have been trying to close my credit with a settlement however I am not receiving any response from the Helpdesk or call...
Helpful
Share
Citibank — Need NOC/closed form for Citibank credit card
Hi,
I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.
Paisa baazar/bank baazar shows its closed but cibil shows active.
I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and its been disconnected.
Regards
Divya Chinnala
I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.
Paisa baazar/bank baazar shows its closed but cibil shows active.
I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and its been disconnected.
Regards
Divya Chinnala
Read full review →
Sep 24, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Kotak Mahindra Bank — ATM money withdrawal transaction failed
N
naralashiva krishna
Sep 20, 2021br...
N
naralashiva krishna
Sep 20, 2021br...
Helpful
Share
Hi, I had a citi bank credit card few years back but never used it. I came to know few months back that the annual maintenance...
Helpful
Share
I want to close my citi credit card which is not delivered to me and I send them a mail regarding the same but didn't get...
Helpful
Share
Hi
I have a Citi Rewards Credit Card ending with 4831 and it was expired on 05/2020.
After expiring...
I have a Citi Rewards Credit Card ending with 4831 and it was expired on 05/2020.
After expiring...
Helpful
Share
I have been missold a corporate credit card by one of your executive claiming to be providing cards for corporate customers....
Helpful
Share
I am holding a Citibank Credit Card since one year. I have been facing problems o[censored]nprofessionalism since then. I had mentioned...
Helpful
Share
Hi,
I was using citi credicard which was expired on june2020.I didn't received any new card after that..but the bill...
I was using citi credicard which was expired on june2020.I didn't received any new card after that..but the bill...
Helpful +1
Share
Citibank — Transferred 5000 rupees to PNB via IMPS, my money was deducted from my Citi Bank but didn`t received
I have transferred 5000 rupees to Punjab National Bank via IMPS, my money was deducted from my Citi Bank account but didn`t receive it to the PNB account.
Date of Incident: 27th Aug 2021
Reference Number:[protected]
Please process my transaction as soon as possible.
Date of Incident: 27th Aug 2021
Reference Number:[protected]
Please process my transaction as soon as possible.
Read full review →
Aug 27, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
Citibank — Credit Card Payment ending with 7275
I have paid much above the amount spent on my Credit card but still, I am being charged interest on interest.
Details of payment are as per below.
City Bank Credit Card Payment
Reference No. Date Payments
RHDF[protected] 80, 000 1-Jan-20 INR 80, 000.00
RHDF[protected] 60, 000 2-Feb-20 INR 60, 000.00
SHDF[protected] 5, 000 5-May-20 INR 5, 000.00
SHDF[protected] 4, 000 31-May-20 INR 4, 000.00
SHDF[protected] 4, 500 19-Jul-20 INR 4, 500.00
SHDF[protected] 10, 747 4-Oct-20 INR 10, 747.00
VHDF[protected] 18, 293 15-Nov-20 INR 18, 293.00
VHDF[protected] 11, 115 17-Dec-20 INR 11, 115.00
VHDF[protected] 50, 000 4-Apr-21 INR 50, 000.00
VHDF[protected] 15, 500 28-Jun-21 INR 15, 500.00
Total INR 259, 155.00
Details of payment are as per below.
City Bank Credit Card Payment
Reference No. Date Payments
RHDF[protected] 80, 000 1-Jan-20 INR 80, 000.00
RHDF[protected] 60, 000 2-Feb-20 INR 60, 000.00
SHDF[protected] 5, 000 5-May-20 INR 5, 000.00
SHDF[protected] 4, 000 31-May-20 INR 4, 000.00
SHDF[protected] 4, 500 19-Jul-20 INR 4, 500.00
SHDF[protected] 10, 747 4-Oct-20 INR 10, 747.00
VHDF[protected] 18, 293 15-Nov-20 INR 18, 293.00
VHDF[protected] 11, 115 17-Dec-20 INR 11, 115.00
VHDF[protected] 50, 000 4-Apr-21 INR 50, 000.00
VHDF[protected] 15, 500 28-Jun-21 INR 15, 500.00
Total INR 259, 155.00
Read full review →
Aug 27, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
My debit card was getting expired so the new card was couriered to my address. As I am at my hometown right now the card got...
Helpful +1
Share
Citibank — Unreasonable charges in credit card
I closed my Citibank credit card long back, they offered at my address new card which I didnot even activate and asked them to close it. Now they are asking for annual charges for same
Read full review →
Aug 22, 2021
Complaint Status
Citibank customer support has been notified about the posted complaint.
Add a comment
Helpful
Share
Post your Comment
I am a citi bank credit card holder my card was expired two months back. Since pandemic situation my office is not in function...
Helpful
Share
Latest Resolved
- EMI conversion after the full Payment is done
- Payment for Gas booking done with credit card.
- letter for closing a credit card account number: 4386280035234339
- regarding waive off extra charges
- refund relative
- a fraud transaction happened on my citi credit card last 3 month
- after detailed verification application rejected for information which was not asked anywhere
- cheating people by collecting documents - credit card fraud
- citibank atm rebooted in middle of a withdrawal
- negligence of addon card issuance
Featured Complaints
Citibank Citibank - payment gateway issue Citibank Citibank - As per tele conversation attached is the letter from merchant for my dispute complaint Citibank Citibank - I am not citibank customer, but get email transaction alert
Complaint Status