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Citibank Complaints & Reviews

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Last updated May 9, 2022
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Citibank reviews & complaints(1794)

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I have had extremely bitter experience with Citibank India.
a. On two occasions, the bank deactivated my account (this is my salary account as well) citing that one of the documents they sent to my mailing address had returned back to them. I was not even informed about it ???
When I called them up, they told me to confirm the mailing address on the website which I immediately did and then they said it would take 2 to 3 days...
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Hi I am Logesh My shipment id is [[protected]]. I need to change the delivery address. Because i relocated from that delivery address and working from home right now and no one is available in that office address. I need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delivery. Please take it as high priority and reschedule this to below address. Thanks in advance,
Logesh

Current Address: 40 Jawahar Nagar 4th street, Thirumangalam, Madurai - 625706
Citibank customer support has been notified about the posted complaint.
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    My credit card with CITI got renewed and could not be received at my address as I was out of station due to COVID. The card got returned and CITI too accepted that card was received by them by JAN-2021. I got some payment information by end of 2021 against my new card but I failed to make that payment due to lack of any details related to the card.
    There was no Credit card division of CITI in Pune and after many attempts I made many...
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    I had a credit card with Citi which I got 5 years ago. I never did any transaction on the card and do not have it as well. The bank levied a fees over the years which has hit my CIBIL score substantially. I tried reaching out to the customer care team over calls and emails. I have been following up for the last 2 months but not received any response / resolution....
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    “We are pleased to inform you that your existing Citibank Suvidha account will be converted into the new Citibanking account...With this change, the Citibank Suvidha savings account will not be available from March 1, 2013. Your account will be converted into the Citibanking account from this date, ” the bank said in an email.

    “As a special gesture, for your long standing relationship, a lower minimum net relationship value requirement of Rs 1 lakh will be applicable for your Citibanking account, ” the bank said.

    A monthly charge of Rs 500 is applicable if the net relationship value falls below the minimum level.
    Citibank customer support has been notified about the posted complaint.
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      Citibank did not send new credit card to me. Old credit was expired in 2020.
      They never call me for undelivered new card. Now they are charging membership fee on new credit card which never delivered to me....
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      Without even receiving any OTP there was one transaction on my Citi Bank cr. card and the amount of Rs. 380 was debited. Even though I raised a complaint with Citi Bank against the merchant who doesn't have any email id, contact details nor I know as to what kind of products/ services they are into, Citi Bank management has not bothered to properly investigate and said that I did transact and had to pay the amount.
      How will I be able...
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      Refund of INR 6230 initiated by Chandrani Pearls via payubiz.
      refund Transaction shows successful as screenshot given by payubiz.
      Same screenshot provided to citibank but no proper response from citibank after more than 15 days....
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      Date of incident: 04/06/22
      Description: Today morning at around 11:00 AM there were 3 fraudulent transactions of amount 20K, 40K and 40K respectively..
      Desirable resolution of complaint: Request a refund
      Credit card number: [protected]
      I have immediately called the citibank customer care and reported the transactions within minutes..
      The transactions have not yet reflected in my card and the transactions...
      +3 photos
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      Hi,
      My old salary account from 2007 was converted to a dormant account and now Citibank wants to may INR 24000.

      I do not have my saving account number and customer care is unable to help me or provide any resolution. This is also deeply messing my CIBL.

      Need help to waive INR 24000 dormant account and close this account asap....
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      This is regarding account: [protected].

      I am supposed to get an amount of Rs 5373 from vendor OYO owing to cancellation of booking. However due to UPI issues of banks I have not received the amount.

      The amount has been credited yesterday (30th March 2022) around 5.48 pm by OYO

      However till now the amount has not been credited to my account.

      Please help me with the same....
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      Ramdutt Brahmachari
      24.03.2022
      Email : nia.[protected]@newindia.co.in
      Dear sirs,
      Sub :Anguish and helpness of a senior citizen to renew a health policy
      Ref : Good health policy no.[protected]

      This is regarding my begging experience with Citi Bank to renew my above referred Good health Policy. On 2nd March, 2022, some one from The New India Assurance Co. Ltd; called me on my mobile no....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      The citi bank send the courier of [protected] to me the official address.
      Due to the covid pendemic offices are closed due to that send the courier to the home address below what I mentioned below.

      I want it to be redirected it to my home address.

      Harish Kumar s/o Daulat Ram
      Old cinema road, Nehru Nagar,
      Ward No: 11, street no: 5,
      Sardulgarh, district: Mansa, Punjab 151507
      Mar 21, 2022
      Complaint marked as Resolved 
      The citi bank send the courier of 39319852320 to me the official address. Due to the covid pendemic offices are closed due to that send the courier to the home address below what I mentioned below. I want it to be redirected it to my home address. Harish Kumar s/o Daulat Ram Old cinema road, Nehru Nagar, Ward No: 11, street no: 5, Sardulgarh, district: Mansa, Punjab 151507
      Citibank customer support has been notified about the posted complaint.
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        I used their credit card for quite some time and I felt their ethics was not good and hence closed the card completely last August. I paid for everything! But to my shock, I keep getting messages from them saying I need to pay 1.63Rs! I just wanted to know how can someone pay something for the account which is closed?

        To add up, worst ever is my CIBIL score is down 85 points because of not paying 1.67Rs? What nonsense and I'm...
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        I've been mentally tortured by the Citibank agents and employees for not making monthly EMI for the personal loan taken in the credit card account.
        I had been asking them to tell the amount I need to make to foreclose the loan and close the card account since Nov'21. Instead, they are simply monthly statements and asking me to pay EMI which includes interests and unwanted charges.

        When I'm ready to foreclose the account,...
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        Registered Mobile No. [protected]

        I have requested to block my card in 30 NOV 2021 and cleared all the outstanding amount. I have the message proves. But recently i got the message from bank that i have consumed the INR 0.58 in last three months. How can i use even though my card had blocked.

        This is totally blackmailing by the bank.

        Please help in this!

        Regards
        Raman Siani
        [protected]
        Citibank customer support has been notified about the posted complaint.
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          Dear Citibank team
          I am Neeraj meena and I trying to recharge my phone aim card using Paytm and transaction is processed by your payment gateway and my money is deducted but my recharge don't happen
          So please check my amount and refund my transaction for your reference.

          Regards
          Neeraj Meena...
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          Hello I got a email indicated that I won €1.500.000.00. The email comes from Mr. DAVID SMITH from London Lottery and he further said the money was sent to ICICI Bank. They gave me the contacts of Marry Gordon, who alleged to be working at the bank. I emailed her, she said the money is in the Bank, but they need the T21 Affidavit for the funds to be transferred... I need to check how legit it is. If it is true where do I get the Affidavit...
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          I had fully my credit card dues 6 months back. I am still getting that there is payment due....
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          Hi Team,

          I got a mail to update my address as my Citi Credit Card is due for renewal. I want to update my address and registered mobile number as my registered mobile number is not working anymore and i am unable to update my address as i am not receiving otp to update my contact details through online.
          Please help me to update my address and mobile number....
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