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Citibank Complaints & Reviews

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Last updated Aug 31, 2023
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Citibank reviews & complaints(1853)

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R
Ramnath Rajasekar
Aug 31, 2023
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Mine is a Suvidha account and my salaries are being credited in it from the year 2017. I changed 3 companies, still my salary account is the same. Account number: [protected]. But this month, there has been a charge of INR 574 for not maintaining NRV which is absurd. not acceptable.
Do the needfull.

Ramnath Rajasekar
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    R
    Rennet
    Aug 1, 2023
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    Not efficient enough to make funds transfer

    Dear Sir/Madam,
    I am a Filmmaker ( my last feature film " Burning Calcutta"award winning film )settled in Paris, France for 23 years and it's a pity that I never had such a bad experience like Citi Bank India .
    I have been writing to citi bank since February 2023 and calling from Paris France each week twice and always they told me that fund transfer initiated, sometimes they said fund not going on some time they are saying...
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    Imran@$
    from Bengaluru, Karnataka
    Jul 5, 2023
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    Address:Bangalore yashavantpur

    Hello
    English
    Citibank customer support has been notified about the posted complaint.
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      V
      vivek_v007
      from Bangalore, Karnataka
      Jun 30, 2023
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      Credit Card Never used

      HI CITI Credit card Team,
      After so many times called to customer care dept., I am not getting any information or clarification. IT's really touching the customer that customer care itself doesn't have any information for CITI credit card (3515) and I never used it and they have uploaded that wrong information in CIBIL site. How can you do this? it's a proper torchers for anyone.

      Really frustrating after so many calls...
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      S
      Salbari
      May 25, 2023
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      LOAN A/C LBNFW17397911 which was closed on June 2022 still NOC is not provided and some Amount is reflecting to paid on CIBIL. Citi Bank Manger had called me and we had settled the Loan Amount. I have all text and paid Receipt. This is hampering my Cibil score, please issue NOC ASAP.
      Citibank customer support has been notified about the posted complaint.
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        P
        Priyank298
        from Meerut, Uttar Pradesh
        May 20, 2023
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        I never took loan from transactree which is fraud loan and loan amount is 2435. Can you please check it from your side.
        +1 photos
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          D
          Dishudhanya
          May 3, 2023
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          Dear Team

          Ihave taken Loan through CITI CORP FIN LTD MARUTI IN 2003 AND AMOUNT WAS CLEARED but i ahave not taken NOC request you to please send NOC TO ME
          VEHICLE NO RJ-14-3C-3754
          vijay.[protected]@gmail.com

          REGARDS
          VIJAY SINGH
          [protected]
          Citibank customer support has been notified about the posted complaint.
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            D
            Dishudhanya
            May 3, 2023
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            Dear Team

            I have OMNI VAN on which i have taken Loan and deposited my loan amount on time but not got NOC
            NOW I WANT TO SELL MY VEHICLE BUT IT REQUIRED NOC for that request you to please release NOC
            OWNER NAME PHOOL SINGH
            VEHICLE RJ14-3C-3754

            REGARDS
            VIJAY SINGH
            [protected]
            Citibank customer support has been notified about the posted complaint.
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              D
              Dishudhanya
              May 3, 2023
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              Dear Team,

              I Have taken Loan on vehicle RJ-14-3C-3754 THAT IS COMPLETED now I want to sell my vehicle but don't have NOC
              OWNER NAME Phool singh gaud
              Maruti OMNI
              Email id vijay.[protected]@gmail.com

              Regards
              Vijay Singh
              [protected]
              Citibank customer support has been notified about the posted complaint.
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                V
                Valliuma
                from Chennai, Tamil Nadu
                Apr 1, 2023
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                Name change request delayed about a month

                I have provided the name change request on March 7 and still now my name not update as per request along with that request for debit card and chequebook issuance, I have made multiple follows up’s to Citiphone and it is still in the same state.
                But each time of follow up’s I was provided with different responses like my card has been dispatched and the same will be delivered on time by 31st March.After checking in todays follow...
                +1 photos
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                A
                Anjali Sinha
                Mar 21, 2023
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                Fraud on credit card

                My Citibank credit card number [protected] got expired on June 2020, and bank had issued new credit card ending with 0077 on my registered address but as I have moved to out of country since then I couldn’t receive new card. But I am receiving statements on new card numbers .So till Oct 2020 I was making payment through my bank account on old card([protected]) and it was accepting payment.

                But January 2021 I tried...
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                P
                Pharaby
                Mar 7, 2023
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                Checking and savings account

                On 2/28/23 I deposited a check into my savings account I received from one of my tenants. On 3/1/23 at 0630 I was able to pay a bill and log on to my account. At 1000 my account had been restricted and all access to my account was blocked. I contacted customer service to inquire about my account and was told it was restricted due to the deposit of a stolen check. I told them it was not stolen. He stated that it needed further investigation...
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                S
                samy04
                Feb 23, 2023
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                Payment not received

                Address:Pune

                Citibank — Regarding International transfer from my Canadian bank ACCOUNT to Indian Bank AC
                S
                samy04
                Dec 22, 2022
                Hello Sir/Madam,
                I had transferred CAD 2000 from my scotia Bank in canada account to my citi bank account in india) on 5th Nov 2019, but I never received money in my citi bank account in India. This transfer was not wire transfer. It was international transfer through my Canadian bank...
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                Shubhashree21
                from Kolkata, West Bengal
                Feb 22, 2023
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                I have never received credit card ([protected]) from Citi Bank and never used it. But here my overdue amount is showing as 699rs from long back. which is hampering my credit score. After calling several time to CITI bank they are not removing my overdue amount and not giving NOC. Harassing me so much. I need a NOC for this from CITI bank immediately.
                Citibank customer support has been notified about the posted complaint.
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                  P
                  pbu80
                  Jan 23, 2023
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                  I added my CITI bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
                  I visited my nearest branch and had a talk with customer care executive but didnt get proper response
                  Citibank customer support has been notified about the posted complaint.
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                    Website:www.online.citibank.co.in

                    I have opened a brand new NRI account with Citibank India on January 3, 2023. Initially, my account didn’t have any money. I started setting up the ACH payment for remittance.

                    Part 1 - ACH payment - I tried to setup the ACH payment last week on 1/9. On 1/11, my local USA bank processed by transacting $0.18 (debited and credited the same amount). I did not receive any notification or email to verify the initial transaction...
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                    V
                    vijayrajagopal
                    from Bengaluru, Karnataka
                    Jan 16, 2023
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                    This is in regards with the issue that I'm facing since from a very long time. I was trying to load the money to my Airtel wallet account. I used my Citibank account for this activity. However, the transaction couldn't be succesfull and when I spoke about the same to Citibank, they told me the amount has been successfully debited to the beneficiary account which is Airtel in this case and then I spoke to Airtel payments bank customer care about it, they said the issue is caused by the Citibank and not them. It's almost about 2 weeks now, still haven't got resolutions for the same and when I initiate the conversation with Airtel they blame Citibank and the same with Citibank they blame Airtel. It's going on a loop since from a very long time. Please help me with this issue. I request you to take strict action on both Airtel and Citibank for there hopeless services.
                    Citibank customer support has been notified about the posted complaint.
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                      I
                      inrapillai
                      from Trivandrum, Kerala
                      Dec 24, 2022
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                      Address:28, Ground Floor, Sivaram Homes, Chettiar Agaram Road, Vanagaram

                      During Deepavali Amazon offer, I placed order on New 5G Mobile Phone
                      with exchange offer using, NO COST OF EMI FROM CITIBANK ORDER NO[protected] Dated 19/10/2022 and subsequently cancelled the order. The merchant refunded money back to Citibank card on 24/10/2022.

                      December statement showing the EMI of Rs 8366.46 plus int and CGST and SGST

                      I called the Citi Credit card section, but there is answer is EMI is reflecting the statement means I have to pay even though money is refunded by marchant

                      Please help me to sort it out the issue
                      Citibank customer support has been notified about the posted complaint.
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                        Hello Sir/Madam,
                        I had transferred CAD 2000 from my scotia Bank in canada account to my citi bank account in india) on 5th Nov 2019, but I never received money in my citi bank account in India. This transfer was not wire transfer. It was international transfer through my Canadian bank account. From very first citi bank just asking same thing just TT copy or MT103 format. In this case it was not possible because it was not wire transfer....
                        +5 photos
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                        S
                        shilpa HP
                        Dec 20, 2022
                        Dec 22, 2022
                        This thread was updated on Dec 22, 2022
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                        Compared to all other bank they are CITI really best but only draw back is they never call back they never reply on calls for the concern.
                        i have been waited for whole day for their update and to give update bank doesnt have time.
                        i understand bank is having many other work to but which you promise to do you have to stick on it.
                        there is a difference between 24 hours and date 24th. in call its communicated as 24 hours especially by evening 7 i will get a call back their senior supervisor will call back but that 24 hour or that 7 PM didn't happen only.
                        Citibank customer support has been notified about the posted complaint.
                        its been 48 hours where bank least bothered to response for e mails and not able to connect through phono support agent.
                        even if we call definitely they wont provide the update and will get back in 24 hours is not resolution where do you know you will not come back.
                        Your apologies and 100 really sorry for the inconvience caused wont change the story. need support not your sorry.
                        i do know you guys are working on issue and how and what you working? which stage it is? we want to know we dont have any extra super power to see our own need proper communication.
                        its been 48 hours where bank least bothered to response for e mails and not able to connect through phono support agent.
                        even if we call definitely they wont provide the update and will get back in 24 hours is not resolution where do you know you will not come back.
                        Your apologies and 100 really sorry for the inconvience caused wont change the story. need support not your sorry.
                        i do know you guys are working on issue and how and what you working? which stage it is? we want to know we dont have any extra super power to see our own need proper communication.
                        its been 48 hours where bank least bothered to response for e mails and not able to connect through phono support agent.
                        even if we call definitely they wont provide the update and will get back in 24 hours is not resolution where do you know you will not come back.
                        Your apologies and 100 really sorry for the inconvience caused wont change the story. need support not your sorry.
                        i do know you guys are working on issue and how and what you working? which stage it is? we want to know we dont have any extra super power to see our own need proper communication.
                        is Citi Bank stopped providing the service in india ?
                        if not why they cant even reply to e mails and calls not able to connect.
                        without any resolution they close the ticket.
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