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Citibank Complaints & Reviews

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Last updated Oct 4, 2022
Complaints 1826
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Citibank reviews & complaints(1826)

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Dear Sir/Ma’am,
This is in relation to overdue balance shown as payable by Citi Bank against the Citi Bank Credit Card no. “[protected]” on CIBIL Score Portal.
In this regard, I would like to mention that the above-mentioned Citibank credit card was issued in Nov 2017, wherein, I have not done any transaction on this credit card till date.
Also, I have applied for closer of this card in past. However, the...
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I made a purchase from Turkish Airlines online and cancelled within hours. I only got a partial refund from them. It seems my credit card company, Citi Bank, , is not very strong in this department and i will close my card at the end of the promotion of 0% without making any more charges. I have more seroius cards that have not let me down.

a very upset client
jm...
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Hi Team CitiBank
My Self Anirudh Vashishta Resident of Ghaziabad UP India. I Received a Call from Citi Bank That They Can Provide me Loan of Amount 15 Lacs against some Insurance Policy, 1st Call Came from Mr. Mohan Pratap Mob- [protected], Then Ms Neha was also attached as Relation Ship Manager Mob- [protected], They Have Initially Asked me to Do a Policy of Rs 35, 000/- for Loan Then They Asked me That Due to NEFT Code and Tax Code...
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Hi Team,

I had a citi credit card ([protected]) and it has been asked to close long back but they dint close. And it resulted generating a yearly fee of 1200rs and i was not aware of it. Now when i was checking CIBIL i got to know this and i paid and closed it last week. From past 7days i am contacting CITI customer care everyday for NOC but i am getting only rude responses. Can you please help me to get the NOC for this...
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To
CITIBANK Team.

Dear sir/madam.
Iam PARAMADILA MAHESH
from Hyderabad, Telangana.

SUB: Wrong enquiries added in my Cibil Report.

I never applied for a Loan enquiry from CITIBANK in this year 2022
But an enquiry was added in my cibil report.

Details are...

Member Name Date of Enquiry Enquiry Purpose Enquiry Amount
CITIBANK 09/08/2022...
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This is the CITI credit card fraud which I had seen recently! Beware of the fraud CITI bank if anyone wants to apply for credit card or any information. Recently I 'm facing a serious issue with the CITIbank credit team, especially the Bangalore team. I have been using CITI bank for more than a decade and called customer care for some information. Now the actual issue will arise, the CITI team has to route to the Loan team and explain the...
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Hello

I have already explained hundred times that The transaction was made by hacking my phone with a phone application called ''Quick support" by the frauder. so please do your investigation properly and I have also file complaint in the cybercell you you can check with them too all the details mentioned below.

Moreover, as per the standard protocol followed by most of the banks, no telephonic confirmation...
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My Number is [protected].

I opened the Citibank account in 2017 and it was a salary account. In the year 2021 branch converted it to a savings bank account and the minimum balance (NRV) which needs to be maintained then will be Rs 100, 000. Which is very difficult for me to maintain. Now every month you have deducted Rs 600/- + SGST 54 + CGST 54 = a total of 708 Rs from my account without my consent and breached the terms & conditions, so I request you to refund my Rs 708/- immediately.
Or
Tell me the process to close the account.
Citibank customer support has been notified about the posted complaint.
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    Dear sir
    My name is umesh Lohit moran. I have been issued a credit card from citi bank which is tide up with shoppers stop shopping. I was doing shopping in Vivian shopping mall in thane. They request me to take this card and provided me the wrong details for the card. They told the card is completely free of charge no fees at all. Though I received the card but I never used it as I am having another credit card. After about a year...
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    I have closed my Citibank credit a year ago with Pan card: BOBPK5121E but my cibil report is till showing active need support...
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    Ver bad team with executive. I have done login fees of rs. 598/- and other fees of rs. 2499/- no loan recevied since one month. Very bad behaviour for team and executives.

    I am very fed up from this team and executives...
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    I've won lotto and my funds were sent to you but it seems like you cannot send the winnings to me and I don't know why...
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    Did not receive credit card after submitting all records.received message on 1st august the the card will be delivered with 7 days, but till date not received...
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    Please assist on this issue on priority basis. This is regarding about security issues and bank is communicating with wrong person mail id from last 5 years and not updating correct email id.

    My correct mail id is : [protected]@gmail.com...
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    Hello Friends

    Aaj kal citibank ke name se ek fraud ho rha hai apko call aaega ki apka name pre approved offer me aaya hai apki 25 lakh ki OD limit de rhe hai secured ya unsecured, 90% log unsecured hi choose krenge fir wo bolenge ki ek policy krwa lo yearly 70000 rs ki or ek fake link bhejenge wo payment kisi bhi bank ya policy me nhi jaati direct unke account me jaati hai please esi calls se savdhan rhe or fraud hone se bache...
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    My name Ajay Kumar and I am valuable customer of Citibank credit card from last 5 years. Now I am totally fade-up with the support staff of bank providing customer support. Each time I feel cheated. On 7th July 2022 on [protected] regarding my full and final amount with pre-closers charges. The amount they explain I was deposited on 16400 against my 16392 ( including all fee) and request for close my cards and provide me NO dues. They committed...
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Citibank — I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages

    I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages.

    Why I am getting balance due. I was reported lose of my card, they blocked.
    Meanwhile I don't have any details on card related.
    Find the screenshot.
    [protected]....
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    My account has been blocked with no access. My direct deposit payroll check goes to this account. I spoke to a rep on 7/14 to find out what was going on. They referred me to the fraud team. When I spoke to the rep from the fraud team, he told me my account is being referred for closure and said he can tell me anything. He hung up in my face while I was asking questions. Called back the next day, 7/15 to see what was going on and asked what...
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    Payment completed for the credit card [protected]
    Please send the NOC to mayuri.[protected]@gmail.com...
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    There is a incorrect address mentioned in my TATA PLAY account
    Citibank customer support has been notified about the posted complaint.
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