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Citibank Complaints & Reviews

www.citibank.co.in
1.8
Updated: Mar 11, 2026
Complaints 1864
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670
Unresolved
1194
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Citibank reviews & complaints(1864)

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V
Vishesh_Gupta
from DELHI, Delhi
Mar 11, 2026
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Need bank-certified letter for account closure

Address: Citibank na 27, central market punjabi bagh new delhi:110026

I have stopped using CITI bank account for a while now and invested some money in mutual funds using CITI bank account as primary account back in time. Now I moved to another bank, however when I'm trying to redeem the money the fund says it will go to CITI bank which I no longer have access to. To change the bank account, I would need CITI bank's certified letter for account closure. Please share it on urgency.

Details - br...
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S
samy04
Feb 23, 2023
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Payment not received

Address: Pune

Citibank — Regarding International transfer from my Canadian bank ACCOUNT to Indian Bank AC
S
samy04
Dec 22, 2022
Hello Sir/Madam,
I had transferred CAD 2000 from my scotia Bank in canada account to my citi bank account in india) on 5th Nov 2019, but I never received money in my citi bank account in India. This transfer was not wire transfer. It was international transfer through my Canadian bank...
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G
GuthulaLakshman
from Bengaluru, Karnataka
Sep 4, 2022
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CITIBANK credit bank enhanced paylite fraud

This is the CITI credit card fraud which I had seen recently! Beware of the fraud CITI bank if anyone wants to apply for credit card or any information. Recently I 'm facing a serious issue with the CITIbank credit team, especially the Bangalore team. I have been using CITI bank for more than a decade and called customer care for some information. Now the actual issue will arise, the CITI team has to route to the Loan team and explain the...
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V
Venkatareddydaram
from Hyderabad, Telangana
Jul 22, 2022
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I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages

Address: Chennai

I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages.

Why I am getting balance due. I was reported lose of my card, they blocked.
Meanwhile I don't have any details on card related.
Find the screenshot.
[protected]....
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2 other people found this review helpful
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A
Avvni
Jun 13, 2021
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No due certificate not received from citi

Hi

have made multiple calls, mails to citi bank for no due certificate for my citi credit card, but nothin recieved so far ..

Everytime the executives say different things .

I am in need of NOC on urgent basis.
Not sure wat else to do...
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Y
yathirajvh
from Powai, Maharashtra
Dec 3, 2020
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Credit Card bill settlement

Dear sir,

I am writing with this regards to my credit card payment with Citi Bank . My credit card number is xxxx-xxxx-xxxx-9523. I recently received a bill of amount Rs. 96574.51/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months due to lockdown & i lost my job and not getting job from past 8 months I borrow money from my Retired Parents and My Family...
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J
Jay74368
from Patan, Maharashtra
Apr 5, 2020
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complaint about not accepting registered rental agreement as address proof

My name is akansha parekh and i hold a credit card with citi bank ending with no 6207, actually my card is expiring in may 2020 and hence i called the customer care to inform them that my permanent residence is under redevelopment and hence we have shifted currently on a rental basis so kindly update that so the customer care advisor is telling that registered rent agreement is not considered a address proof, as per rbi guidelines a state...
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M
msainath
from Mumbai, Maharashtra
Oct 21, 2019
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citibank credit card noc for closure letter needed

Hi team,
There was some outstanding amount need to be paid from my side. I paid the total amount and requested for noc. I received noc from your side with no bank logo and stamp in that. Other bank not accepting that letter as there is no company logo and stamp. Tried several time on your ivr no's but it is disconnected all the time. Request you to do the needful. Request you to call me on my number +91 [protected] for any other queries...
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E
Eliyaz BH
Jan 4, 2018
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citibank illegally holding 5000 rupees of neft without crediting to the account

Address: Bangalore, Karnataka

There has been an neft transfer of rupees 5000 from corporation bank (Neft reference number[protected] to my citi bank on 28th dec 2017. This amount is still not credited to my account neither its been sent back to the sender and its been more than 5 days and i am not getting proper response from citi bank.

I had call citi bank multiple times on this and i have been told that this amount is on hold and citibank is asking...
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F
Francis Kumar
from Chennai, Tamil Nadu
Jun 24, 2017
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Credit card blocked

Address: 600082
Website: www.consumercomplaints.in/new_complaint

I am with CITI for past 12 years as corporate customer, I have purchased credit card 4 months before considering the good service and trust on CITI.
My card was blocked for past 2 weeks due to some reasons, I have contacted customer service for the reason they confirmed me it is due to some address proof issue. I have contacted customer service 5 times including today to send the representative to collect the documents till today no...
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B
[email protected]
from Mumbai, Maharashtra
Apr 7, 2017
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Change of address as credit card returned undelivered

Address: Ghaziabad, Uttar Pradesh, 201002

Various calls made on you toll free number and phones number given but till date no satisfactory reply given. As I am a credit card holder and paying the dues regularly but the same is expired in March-2017.New card was sent but could not delivered to my New address, hence pl. suggest how to add the new address for delivering the same. Regards: BRARYA...
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S
Shankar Lal Sethi
from Pune, Maharashtra
Sep 22, 2016
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Credit of claim amount settled by united india insurance co. ltd.

Address: Jaipur, Rajasthan, +91

On[protected] united india conveyed massage that yous claim on poilcy number [protected]p[protected] with insured name shankar sethi for vehicle number rj-14 cw 8089 is apporved for settlenment of rs. 56679/- which will be credited to your bank account shortly. Please check and confirm. Subsequently stop city bank on detail[protected] sent sms alert that citi has effected the payment to your a/c x8083, state bank of bikaner and jaipur, jaipur...
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S
sukumarisasi
from Nashik, Maharashtra
Mar 29, 2016
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No objection certificate

Address: 440026

Sir, I have obtained consumer loan from Citi Financial, Nagpur, and paid all the dues to this financial institution long back. I have with me necessary N.O.C. received from this Institution. Similarly I have taken personal loan from HDFC Bank and cleared all the payments. There is no settlement was done. All the payments were made by me. Necessary NOCs of these institutions are also with me. Still bad reports are reflected in cibil in my...
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N
nageswarreddy12
from Coimbatore, Tamil Nadu
May 29, 2015
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Not able receive OTP on time

Address: Bangalore, Karnataka

I am very sorry to inform you that 99% of the time i havn't received OTP ontime for my credit card transactions. Some time i am very much frustrated to wait for OTP to complete my transaction. Kindly check this ASAP, otherwise i need to check for my alternatives. U can reach out to me on [protected]. Thnak you, Nageswar...
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19 other people found this review helpful
19 found this helpful
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V
vishnukant.biradar
from Mumbai, Maharashtra
Aug 8, 2012
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APPLICATION REJECTED

Address: Pune, Maharashtra

Dear Sir/Madam,
I have applied for citibank credit card through citibank executive two months ago,at the time of documentation, i have handed over all my confidential documents to citibank executive two times & i was informed that my document verification has done successfully & will proceed for physical verification. but i recieved this rejection mail from citibank, at same time i called citibank customer care & asked...
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M
Meenakshi Jinde
from Pune, Maharashtra
Oct 4, 2010
Resolved
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Credit card Write off

Address: Pune, Maharashtra

Respected Sir,
I had Credit card of no:[protected]. which was closed on 15 April 2009 and as per he letter received from Ciibank there are no dues outstanding on my credit card. I had applied for Personal Loan with Fulleron India and it was rejected as Write off on my credit card.
So o avoid further rejecion I would like to gt my Cibil Cleared.
Following are me details:
Name:Meenakshi Jinde
Address:S.no:557/A/1/A,...
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N
Nitin Deshmukh
from Satara, Maharashtra
Apr 9, 2010
Resolved
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Citi bank sending letter of outstanding dues for settlement after 5 years of F&F settlement

Address: Pune, Maharashtra

Dear Sir/Madam,

i was holding citi bank card no.[protected] & [protected], on which i made full and final settelment as per mutually agreed by bank and me as per due date given by bank by cash.
After 5 years again bank has sent me letter for settelment and asking me to pay Rs 29,000 on or before 13/04/10 and receiving threatning calls from Mumbai recovery agent.
I have made call with this regards...
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S
SURINDER SAHNI
from Jabalpur, Madhya Pradesh
Aug 3, 2009
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Enhancement of credit limit

Sir/Madam,

I have received sms on my mobile of enhancement of limit from Rs 30, 000/- to Rs 45000/-, but in recent statement of dated 22/08/09, thelimit has been still showing of Rs 30000/-.
Please get me clear the above
Thanking You,
Yours faithfully
Surinder Sahni...
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V
Vinish Soman
from Mumbai, Maharashtra
Feb 23, 2009
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Credit Card Settlement

Dear Sir,

I am Citibank credit Card Holder and have my salary account also with Citibank itself. the mail below gives you the complete history about the issue and request for help shared with Citibank Officials.

But nobody seems to respond.

Last Month they blocked My Debit Card so that I cant withdraw my salary from the salary account.

Though i am repeatedly requesting Citibank...
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C
Complainant1901538
from Noida, Uttar Pradesh
Jan 8, 2009
Resolved
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Resolved

Fraudulent Transactions on my lost Citibank Credit Card

To
Dated[protected]
The Producer,
[protected]@moneycontrol.com

Subject : Fraudulent Transactions on my lost Citibank Credit Card

Sir,

I hereby inform you that I lost my credit card no. [protected] issued by Citibank N. A. and on discussions with their officials the card was blocked on 30/08/2008 (and issued a new credit card no. [protected] against the above)....
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