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Customer satisfaction rating: 43%
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1540
COMPLAINTS

Citibank Customer Care

Citibank India Home

Address
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts


Additional info
Registered Post:
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.

24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Bhubaneshwar: 1-800-1802484; 1-800-1802484
Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484

View More Information...

Customer satisfaction rating
43%
Complaints
1540
Pending
0
Resolved
659
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Citibank Complaints & Reviews

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Citibank — letter for closing a credit card account number: 4386280035234339 [Resolved]

 SANDEEP ZOMBADE on Sep 23, 2020
23.09.2020

Sandeep digamber zombade
410/7a, sai prasad chs. N. S. Fadke marg
Near icici tower,...
Complaint comments  Comments  (1)

Citibank — Citi bank credit card amount pending

 kesahv on Sep 10, 2020
I team,
I had made payment for citi bank credit through bill desk but the amount is debited from my account and status...

 ashishprem747 on Sep 1, 2020
To citibank zonal head

Dear sir/madam

This came to my notice the my cibil got a enquiry over citibank credit card. To my notice i havent accepted any terms nor applied for the same. This unacceptable without my consent accessing my cibil. Have raised a dispute id no cds[protected].

This not sorted out would esclate as per rbi norms.

With regards

Dr. Ashish prem
Dmo

Complaint Status


[Sep 01, 2020] Citibank customer support has been notified about the posted complaint.
Updated by ashishprem747 Sep 05, 2020
The Issues is still not resolved. Have just Recieved couple of mails asking to send details to further mails to retail.dox.[protected]@citi.com.

This will be escalated if not resolved.

As of 5 September 2020 case not resolved
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     Ganeshj01 on Aug 27, 2020
    For month of July rewards points were debited (462) though there was purchase of around 34, 000.


    Instead of credit rewards points debited for month of July 2020

    Complaint Status


    [Aug 28, 2020] Citibank customer support has been notified about the posted complaint.
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      Citibank — citibank employee sudip sen

       Sujaysar on Aug 23, 2020
      Please ignore all complaints against mr. Sudip sen of kolkata branch, citibank. Request has been sent to customer support...

       Sudeep Ravikumar on Aug 20, 2020
      Hi, I am trying to settle the credit card which i took 10 years ago. They have already written off the account. But i want to atleast show settled in CIBIL. I called citibank and they said I have 3, 87000 outstanding. They offered to settle for 150, 000. But i cant pay so much. I am willing to pay 40-50K for settlement but they are not agreeing as though they are going to show as paid. My card # [protected], Phone # [protected]

      Complaint Status


      [Aug 20, 2020] Citibank customer support has been notified about the posted complaint.
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        Citibank — transfer of credit received from refund of singapore airlines

         Natarajan Ramakrishnan on Aug 6, 2020
        I reached sanfracisco on 18th july 20 by airindia vandebharat mission flight no ai-1173.
        I received refund for my business...

         SivaPrasad Varma Kanumuri on Aug 4, 2020
        Hi team,
        Good day!,

        Please close my credit card and issue no due certificate.

        Kindly let me know if you need any details.

        Contact details:
        Kanumuri sivaprasad varma
        [protected]

        Complaint Status


        [Aug 04, 2020] Citibank customer support has been notified about the posted complaint.
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          Citibank — citibank cheater employee sudip sen

           Sujaysar on Aug 3, 2020
          Mr. Sudip sen, a kolkata branch citibank employee is a cheater. He befriends women to satisfy his sexual needs and boost his...

          Citibank — Charging without intimation

           Amitsingh88 on Jul 18, 2020
          Hi team,

          I got a call from citibank on 20th oct 2018, stating that there is some suspicious activity is going...

          Citibank — Money deducted twice for a single transaction

           Moningi Amarnath on Jul 18, 2020
          Hi Team,

          I have made a transaction in amazon and used citibank credit card for payment of electricity bill,...

          Citibank — Abuse by citibank employee

           Sujaysar on Jul 16, 2020
          To the manager of citibank,
          Kanak bldg
          Chowringhee rd
          Kolkata
          The character and background of...

           Abhishek112.singh on Jul 13, 2020
          Hello team,

          Through first citizen shoppers stop i had applied a citi bank credit card. I had requested for closure of the card a way back, just i can say years ago. Now till 2018 i received the email of some balance pending against my credit card which looks like mostly maintenance charges or i would say false charges.

          Request you to look at this earliest, close my account if its not closed till now, share with me the latest statement which shows zero balance please.

          Thanks
          Abhishek
          [protected]

          Complaint Status


          [Jul 13, 2020] Citibank customer support has been notified about the posted complaint.
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            Citibank — Loan at 0% interest

             Akshat Savla on Jul 8, 2020
            I received a call from a person named Deepak Kailash regarding loan from CITI bank at 0% Interest.
            In this he explained...

            Citibank — Product cancelled still emi installment shown in credit card bill

             sanchi1311 on Jul 6, 2020
            I had ordered mobile from amazon through my credit card but since i cancelled the order the money was refunded back to my...

            Citibank — Disputed fraud case reversal request

             nysha on Jul 2, 2020
            On 23 april 2020, two fraudulent transaction was done by mistake and immediately within 2 hours which is under the guidelines...

             Rengarajan Karunanithy on Jun 23, 2020
            Respected sir, i have received to day 23rd june 20. My credit card bearing no.[protected].in my account you have debt rs. 549.00 with out my knowledge. Here after donot debt any transaction in my above the card apple.com. Bill. This is my request. Hereafter any transaction get my permission do the needful. Kindly transfer rs. 549/- in my credit card 7070 account.
            I am expecting your reply shortly. Regards. K. Rengarajan advocate [protected]

            Complaint Status


            [Jun 23, 2020] Citibank customer support has been notified about the posted complaint.
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               Dpk Menon on Jun 17, 2020
              I had taken the above on trial basis on 16 - jun - 2020, but the product could not meet my requirements. Hence i cancelled the trial the next day.

              Kindly cancel my above trial order and do not bill me for rs. 1196.52 billed on 15 jun - 2020.

              Also help me get rid of this from my system by making it inactive, although i had uninstalled the software, but still keeps on appearing.

              Complaint Status


              [Jun 17, 2020] Citibank customer support has been notified about the posted complaint.
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                Citibank — Credit Card: Citibank plays unfair!!

                 mamtabajaj on Jun 10, 2020
                Hi,

                This is to bring in notice that I availed the CITI BANK Credit Card in Dec, 2018. My card number is ending...

                Citibank — Credit card fraudulent transaction

                 SSivasundarapandian on Jun 4, 2020
                I had lost my citibank credit card.I was unable to block my card immediately due to customer care service was restricted during...

                Featured Complaints