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Customer satisfaction rating: 38%
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Citibank Customer Care

Address
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts


Additional info
Registered Post:
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.

24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Bhubaneshwar: 1-800-1802484; 1-800-1802484
Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484

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Customer satisfaction rating
38%
Complaints
1725
Pending
0
Resolved
662
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Citibank Complaints & Reviews

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Hi, My suvidha a/c [protected] was showing 27 lacs balance on 15 June 2018. Hence I submitted a cheque to transfer 25 lacs...
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Hi

have made multiple calls, mails to citi bank for no due certificate for my citi credit card, but nothin recieved so far ..

Everytime the executives say different things .

I am in need of NOC on urgent basis.
Not sure wat else to do
Jun 13, 2021

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    I am still getting call from Citibank credit card sale even after I have registered for DND and selected as full to avoid any telecall sales.
    Mobile
    Jun 09, 2021

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      Dear Sir,

      I am a reputed employee of public sector bank. I have applied for Citibank credit card which was lifetime free and used it in 2018.I have used it only one time and made payment of it and closed my credit card in 2018. Recently I have checked my Cibil report where Citibank credit card shows Rupees 1838 outstanding balance in my account and due 700.In this Pandemic situation Bank Employees have worked in spite of corona threat to provide service to Common Man. I ask Citibank, after closing my card in 2018, how they start charging me from September 2020 to May 2021. I have never received any conservation, letter or SMS after 2018 from Citibank. My Cibil also got affected. I want apology letter from Citi bank and clearance of my this issue and no due certificate of my mentioned credit card.

      My Citi bank credit card number:[protected].
      My email id:[protected]@gmail.com
      My mobile no:[protected].
      Jun 06, 2021

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        I have been reaching out to Citibank from all means with no response at al.
        I need a no due certificate for the amount I have all paid .

        Not sure how do I reach this bank to help on this .
        Jun 04, 2021

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          Hi Team,

          I raised multiple requests for waived off my extra charges for not paying the full credit card amount.br...
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          Hi, I want to close my Citibank suvidha savings account and I have been raising request for the same since last 2 weeks. I...
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          I, Nivedita Patri, hold a Citibank Suvidha Account which is currently inactive.I had sent self-attested KYC documents multiple...
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          I converted my savings account into an NRO account. The conversion leads to close my credit card. Since I wasn't aware of...
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          Without my knowledge Mcupons have credited 270/- and debited 270/-

          Again they debited 270/- rupees

          How can I get my money back
          Why this happened without any notification from bank
          Mcupons fraud money deduction from account
          Apr 28, 2021

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            [Resolved]

            Hi

            I have requested for EMI conversion but instead of that they sent me full payment statement without converting any EMI which i requested for, but now when i paid full amount not you are charging me the EMI process amount and emi amount

            if you converted my EMI the why you should not informed me before i paid full amount
            Apr 26, 2021
            Complaint marked as Resolved 
            No has called or mailed total waste of time to file complaint with consumer complaints, nothing you can do to help for individual in front of big companies
            Apr 13, 2021

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              Hi sir last month i received a call from citi bank representative stating im eligible for credit card and i said ok and i provided my details and he applied it online and the rep has confirmed that i will be receiving the card within 15-20 days, but not received yet and no response from bank till date.
              Apr 12, 2021

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                Mrs. U. S. Ghatalia has an account No: [protected] with Citibank. Mrs. U. S. Ghatalia passed away on 19 August 2011. A probate...
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                Mr. S. V. Ghatalia has an account No: [protected] with Citibank. Mr. S. V. Ghatalia passed away on 10 September 2008. This...
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                Hello,
                I was using CITI credit card since 2015. Recently in the moth of July there was fraudulent transaction and...
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                I have requested several times to convert my total outstanding amount into emi also I have sent the required documents. Due to my financial condition I am not able to pay the min amount due. Got no response from them
                Mar 23, 2021

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                  Citibank changed my address without my consent which led to me losing a lot of money that I saved for my higher education....
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                  Hi, i have a citizen bank credit card. Total outstanding is showing now 106000 which is overlimit. My credit limit was only...
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                  Hi Team,

                  From last 3 months i am unable to pay minimum due amount as i am facing personal challenges in my life and i have already to citibank officials not to put interest and extra amount which i have outstanding of 81000, Request you to take action.

                  Once i settled down i will pay outstanding amount later.

                  Account :Card ending with 6608

                  Request you to take action.
                  Mar 13, 2021

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                    Dear Sir,

                    I paid for Indian Gas Cylinder Refill amount through the link I received after booking the Gas Cylinder...
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