Citibank Complaints & Reviews

Hi team,
There was some outstanding amount need to be paid from my side. I paid the total amount and requested for noc. I received noc from your side with no bank logo and stamp in that. Other bank not accepting that letter as there is no company logo and stamp. Tried several time on your ivr no's but it is disconnected all the time. Request you to do the needful. Request you to call me on my number +91 [protected] for any other queries...

I had a credit card from citi bank. I don't remember when i got this card but approx 6-7 years back. It was told to me it was a free card. The best part was it was an indian oil card where i could redeem the points against petrol. Then i good other better cards and stopped using this citibank card. I called citi bank to close this card and they told why i want to close this free card and can keep with me even if not using. Then i don't remember...

Hi,

On 14th october 2019 i got a message that my card limit is exceeded and there was one transaction message for 689.96 gbp (Rs 64385.02) which is unauthorized/fraud transaction. I immediately called customer support to decline this transaction as it was not done by me. But they said that transaction is already approved and they will further investigate the issue. This is very serious issue and till now from bank i have not...

After expiry of my citibank credit card, bank shipped card to me. But i didn't received any. After i receive a msg from bank about delivery of card, i blocked it. After the same, bank never come back on the matter for 6 to 7 months, and now i am receiving annual fees messages for the card that is not active.

I have filed my complaint on bank website for 3 times, but neither receive any call or mail from officials....

My father has taken vehicle loan from citi financial consumer india limited. He has repaid the loan in 2009 but the bank has not sent no objections certificate to my father. Now, i want to sell my vehicle and i am not able to sell it because in rc book there is a hypothecation of citi financial consumer india limited. I don't have any loan account number and your surat branch is asking loan account number to issue noc. So, i request you to...

Hi,

Fraud people numbers are given below.

Name contact number
Whats app number [protected]
Karan varma (Caller) [protected]
Karan varma (Caller) [protected]
Suruti citi bank (Process the application) [protected]
Tanvi (Document verifier) [protected]
—
They offered me loan of rs 300, 000 and i paid 54, 000 for that.
—
Citi bank give you loan...br...

The manager,
Citi bank card division,
9th floor, citibank centre, plot no c 54, 55 & 61, block g
Bandra kurla complex-bandra east, mumbai - 400051

Credit card no..[[protected]]
Name:.. Dharmendra singh

We would like to inform you that i am utilizing your bank’s credit card for last 3 years. Due to some my health problems actually i have operated a surgery that is why i couldn't...

Dear sir / madam
Please check transaction of rs 31, 795/- done from my citibank account nri without my knowledge
All, today i found rs. 31, 795/- transaction from my debit card using the mcupos where my card was with me and i did not receive any otp as well. How can someone allow this transaction. It is done for my debit card on 25/09/2018 (Citinri account - mumbai)...

On 09/08 one istanbul firm debited my card for three trtansactions of 9207/89, 9415/44 and 9245/63. This was not incurred by me at all for i never used citicard for any international transaction till now. I reported this to citicards, chennai. They replied me by their letter[protected]/crd/cou dated 24th august 2017. They replied stating they have raised a dispute and that they will revert to me in 45/60 working days. Though they have credited...

I made hotel ramada amritsar advance booking through happy easy go internet site by paying through citi bank credit card of rs 7328/-. I got the email from happy easy go payment receipt booking id[protected]. Date 7th sept 2019 at 4.26pm.

However, after reaching the hotel, there was no reservation for me nor they received payment from happy easy go. I tried to contact help line of happy easy go but no response from...

Subject: complaint on charging of exorbitant interest and igst for monthly credit card bill.
I am ganapathy bhat with citi bank visa platinum card number [protected].
My registered mobile no. Is [protected]
My registered email is the one i am writing now.
My complaint is as under:
Bill for the month of july 2019 was rs. 27, 833.20 with due date 09/08/2019.
The same was paid by me through my...

Hi team,

I am not interested on ready credit account. So i am planning to close that account anyway i didn't ask also to open the account.
Could you please close the account as soon as possible.in my account i wanted to see what is my actual amount. I don't want any ready credit.

And also not interested on interest rate aswell. So please close my ready credit account from my city bank account.
br...

Hi,

I have been getting in touch with Citi care through emails for about a month now to get one NOC document for my existing credit card. I want to apply for a new one and as well for a personal loan. Until and unless I get the NOC letter I am unable to apply for any of it.

Can you please let me know what are the next steps for me. I have tried reaching out the number they have provided but no one responded...

I am user of ICICI bank, and withdrawn money from citybank ATM, in BTM layout Banglore Karnataka,
my concern is i am drawn 18500 from atm, but i am not received total money from ATM, i got 14000 from ATM so i am already complained in ICICI so they responded that city bank is not accepted our request n not providing proof for transaction successful, so i am writing this to CITYBank please look into it and do the need full thank you....

I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.

Paisa baazar/bank baazar shows its closed but cibil shows active.

I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and its been disconnected....

Aug 23, 2019

Need information and refund

My citi card limit is 75000; and i purchased tv in flipkart and converted in to no cost emi also i got loan on card amount around [281999.38]

1. Tv emi - [12274.00] and monthly emi is [1450] and interest amount is [153] and 18% gst of 153 is [27.54].

2. Loan on card - [281999.38] and monthly emi is [8284.00] and interest amount of current...

This is to bring your attention in one situation where i received on call from phone # [protected] and one lady said sir you are selected for gift voucher from citi bank where we will provide you shopping voucher, or sattel inr 4900 in ur bill, as i was aware about i so i shared by all details but all are wrong, due to which she face problem while cheating me, coz while doing the transaction it was showing wrong card details. I have phone...

Citi bank offered me personal loan on my savings account on 2018-april. I was also in a need of money and accepted their loan offer.in the call they approved that, they will be providing the 5 lakhs of loan amount at a rate of 11.59% interest for a period of 24 months. And also they said 1.8% (+gst) on loan amount will be taken as processing fee. I agreed for all of this.

And after some days i got a mail of loan breakup letter...

This is with regards to my cards that have been stolen on the 4th august 2019.
Attached is the fir copy of the complain for the same that has lodged at the local police station. (Bandra police station) also the dispute form.

The necessary intimation was also given to your call center for blocking the credit cards/account/net banking/phone banking on the stolen card on the 4th of august 2019. I have also mailed required...

I have cleared all the dues in the month of april'19, however i received statement in month of may'19 stating some outstanding payment.
I informed citibank that i havent made that international transaction (In cad) and told to block the card as my card was misplaced and i was not able to use the card for any transactions and due amount not to be paid. Instead of blocking card and refunding amount, the bank charged interest on the transaction...