Citibank — Cash back against personal loan

Address:

Gurgaon, Haryana, 122001

Hi my name is Brajesh kumar srivastava and I had taken a personal loan from CITIBANK India account number LXXT0X841X996.All the conversation done with Mis. Manshi Mobile No.-[protected] and she committed me that 10000 Rs cash back will be refunded to you within the month after disbursal loan amount. It's already completed 4 month and I have paid 3 EMI but still I am wait for the cash back.When I cal him they don't attend the cal neither cal back to me. I spoke to Mrs. Ashish also Contact no. [protected] but same response.He don't attend the call neither call back.