Citibank — charging of interest and igst

Address:

Flat no. 110, Buidling no. 2628, Nagarjuna Apts, K R S Road, V V Mohall, Yadavagiri, Mysore-570020

Subject: complaint on charging of exorbitant interest and igst for monthly credit card bill.
I am ganapathy bhat with citi bank visa platinum card number [protected].
My registered mobile no. Is [protected]
My registered email is the one i am writing now.
My complaint is as under:
Bill for the month of july 2019 was rs. 27, 833.20 with due date 09/08/2019.
The same was paid by me through my sbi internet banking on 08/08/2019 vide the reference no. Qsbi[protected]igagtntrtransfer to[protected] to transfer inb citi credit card citi_cc payments 08-aug-2019
(08-aug-2019).
As per your statement the same was credited to you on 14/08/2019 with reference no. E pay qsbi[protected] in.
The interest charged by you was rs. 1, 126.79 at flate 4.04% of the amount due and with igst of rs. 373.82 stating that the interest was charged at 1.25% (15% annual) and isgt 18% at rs.373.82.
I strongly raise by objections for doing such unlawful act penalizing me, a senior citizen by age 63 depending on megre source of income.
I am the customer of your esteemed bank for more than 12 years.
The act of yours yours highly objectionable and will be dealt at banking ombudsman and other consumer fourms.
Kindly acknowledge the receipt of the complaint by return mail