Citibank — Citibank referral programme

Website:

www.citibank.com.in

Sir appended below please find the email replies of the bank regarding my representations for not getting of my reward of Rs. 2000/- against referral of my friend for issue of credit card. The replies of the bank are self explanatory, and no clarification required. On reading the replies one can come to know that the bank is befooling the peoples by their referral programme.

RE:'Citibank=[protected]' RE:'Citibank=[protected]' Fwd: 'Citibank=[protected]'
Dear Mr. Singh,

We refer to your e-mail dated February 07, 2017.

Based on your representation we have investigated the issue and confirm that the application approved was not applied through the referral link.

Hence, the referral cash back was not credited to your card.

We regret any inconvenience caused to you.

Assuring you of our best services at all times.

Sincerely,

Manager - Customer Care
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RE:'Citibank=[protected]'

Dear Mr. Singh,

We refer to your e-mail dated February 03, 2017.

Based on your representation, we had taken up your concern with the respective unit. A review of our records indicate that, your referral had received the card by applying through the referral link.

Hence, the referral cash back was not credited to your card.

We regret any inconvenience caused to you.

For any further clarification, please write to us. We will be glad to assist you.

Sincerely,

Manager - Customer Care
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