Citibank — commitment of fraud by third party

Address:	Mumbai City, Maharashtra
Website:	Citibank

After 4 pm on 18/12/2018, ms gunjan sharma, citibank official from their mumbai branch called me from phone no.[protected] and informed that my credit card reward points would expire soon.in order to save that she would credit rs.4998/- to my account and requested me to confirm the otp. Immediately i verified my account and i could find that my account was debited with rs.4998/- each, twice instead of crediting my account. Thus she cheated me for rs.9996/-. She withdrew the amount through the mobile wallet pvt. Ltd.

Under these circumstances, i humbly request you to register a formal complaint against ms. Gunjan sharma and the mobile wallet pvt. Ltd. And book the culprit and ensure that both are brought before a court of justice and that suitable punishment is meted out to them. Please also ensure that the amount of rs.9996/- plus expenses if any, are recovered from them.

Yours faithfully,

Sebastian k j