Citibank — credit card affecting cibil

Address:500049

Hi,

Myself sumanth varma and my mail id is [protected]@yahoo.com. I have lost my citi credit card on feb 2018 and i have called citi bank to close my card and i have settled my dues. And after that i thought my card was closed and citi bank have not issued any new card. But in mar 2018 they sent me annually changes and i missed them for 3 times (Thing it might be wrong msg.) after 3 montha i called citi bank and they rolled my changes. Now the concern is my cibil is effected for that months and citi bank as not corrected it. I tried to reach them all means but as my card is closed i didnot get response.
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A sum of Rs 5000/- deducted from my saving account of SBI. it was done under the head "DEBIT
ACHDr CITI[protected] BD BSE". there are many online complaints so i request you to please look into the matter & send me the details regarding the same . I am attaching my transaction statement.

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