Citibank — Credit card fraud cash withdrawal

Address:

New Delhi, Delhi, 110045

Myself amit kumar using city bank rewards visa credit card no [protected]. On 3 july 2017 when i was checking my credit card statements i found a statement of 10000 inr cash withdrawal on 1 july 2017 but on that date i did not use my credit card and i was having my card all the time in my purse on that day and i also did not received any message on my phone aur e mail regarding this cash withdrawal.I called customer care of bank asking about this fraud cash withdrawal, they said transaction is made on 1 july 2017 at 1:42 am when i asked about the location of atm they said it will be possible to get the location of atm after 2 days(reference no is 3854).Then i said to block my card, they blocked it and also said to file a fir and send a copy of fir to the bank e mail id.So please make a copy of fir for me so that i can send it to bank for further process..
Please take needful action to solve my problem soon. Thanking you.