Citibank — Credit card online amount to fraud

Address:

ghaziabad

I have already provided the information to Citi bank my amount and card are blocked because of online fraud to transition and as per the bank after 4 days bock facility is not available in his bank and as per the bank on the spot not provided the fir after 4 days saying one FRI to the police station and I am already complaining to cyber cell so pleses help me regarding the same amount 85757 rs.
And compliant number cyber cell - 2477
and citing bank complain number no - 2067