Citibank — credit card statement is sent without having credit card

Address:

Pune, Pune, Maharashtra, 411014

To,

The CITI Bank

This is Gauri Singh. I have received credit card statement from CITI Bank on 22nd Dec 2019 of Rs1180 for Card ending 4980.
However i don't have any such credit card. I don't rmember if i have applied card in past, even i applied however it is not delivered to me.

I called CITI Bank Credit Card customer care and they said that you will receive call from CITI bank for closure of this case. Till now i have not received any call from them.

Please help me to escalate this matter to CITI bank so that it can be closed earliest.

Gauri Shankar Singh
Mobile-[protected]