Citibank — fraud transaction on my citibank credit card | |||||
Hi, My credit card has been hacked and my mobile sim has been cloned. Someone has made transactions at www.alibaba.com of 264.19 usd and 699.47 usd on 16-april-2018 at 12:54 am and 12:55 am ist. I had received the otp messages and it seems like the hacker had cloned my sim number. Totally 963.66 usd (Around 62864 inr) has been spent on my credit card. I had called the citibank customer care and reported the issue to citibank. Please file a complaint. Kindly reverse the transaction and not bill it to my account. Please revert to me on my mail id: [protected]@yahoo.com Thanks, Vinod Was this information helpful? | |||||
Citibank customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
Is this issue resolved. Please reply. I am also going through the same situation.
Reply
36%
Complaints
1861
Pending
0
Resolved
670
View all 1861 Citibank reviews & complaints
+91 240 663 4653
+91 79 2640 4653
+91 79 2642 2484
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai, Tamil Nadu, India - 600002
View all Citibank contact information