| Address: | Nadia, West Bengal, 741250 |
Dear sir/madam,
I, satyajit saha, want to bring it to your kind attention that i am possessing a citi bank credit card (No:[protected]) presently. But after receiving the card (Almost one year back) i have not used the card for any kind of transaction or purchase. Moreover, i yet to create a password for this card. But on 4th nov 2017 i suddenly got a massage from citi bank that a bill amount inr 1180.00/ is pending on my cc card and the due date is 8th nov 2017.
Now my question is how did you generate this bill where i yet to make any kind of transaction with this card? I also have not activated that card.
One more thing i want to inform you that the card which i was given is charge free card, as communicated by your executive at the time of offering this card. So if the card is free then there is definitely some kind of fraud has happened. As i have not used this card anywhere and did not get any fraud phone call, so i doubt that someone has been probing into your data base and stole the information related to my cc card.
So, in this circumstances, i would like to request you that kindly cancel this card so that i could get rid of this kind of future harassments and also cancel the bill which you have generated recently against my credit card.
I tried to contact your customer care over phone several times but no one is responding my call. So i am again requesting you to close my card immediately
I am expecting a prompt action from your side.
Thanks in advance for understanding.
Best regards,
Satyajit saha Was this information helpful? | 
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