Citibank — Misuse of my card

Address:

Mumbai City, Maharashtra, 400008

This is to infom yiu that without my concern citi bank has deducted my money from my account and gave to the mediclaim policy i have nt confirm the bank how can they deduct without my confirmation and i have clearly told the ins co that i am not interested in the policy so how can they take my money my card no is [protected] in the name zubair lakha