Citibank — My credit card ending with 3514 cancelled without giving any reason.

Citibank — My credit card ending with 3514 cancelled without giving any reason.

S Sanjaysinghdelhi from Gurgaon, Haryana

My name is Sanjay Singh Sehrawat, I'm citibank credit card customer since more than 10 years and all of a sudden my transaction got declined. When i called customer care they told my card account is closed during a internal review. I asked for the reasons but they didn't told me any reason. It's very insulting that how can citibank suddenly close the account. Since so many years i always acted like a loyal customer and use to make timely payment and didn't had any issues. Kindly help to resolve the problem and reactivate the card. Regards, Was this information helpful? No (0) Yes (0)
Citibank customer support has been notified about the posted complaint.
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tapaschakra

Sub- Available credit limit closed in my 3 Citibank Credit Cards No.-(1)4386xxxxxxxxxx92, (2)4386xxxxxxxxxx89, (3)5546xxxxxxxxxx45.
Available credit limit in all my 3 cards has been closed. On line enquiry vide no.[protected] dtd.02.08.2020. it is found that on internal scrutiny checking some non compliance has been found and as such available credit limit has been closed, without any notice to me. I am holding these cards more than 30 years. I am really shocked that how without any notice by letter or mail how these cards are closed, that to in this COBID19 crises time when these cards are much more required. Please reconcile the case and arrange so that the cards can be reactivated for reuse. I have deposited minimum amount due in the current month also before due date. On line statement for the cards are also not possible to generate on line now.
Regards.