Citibank — please wave off late fine for credit card

Address:560076
Website:citibank

Because of personal issue i couldn't pay the credit card bill for the below mentioned credit card number, since i was not using the registered mobile number so i was not aware about the payment dates.
Also, i have been trying to pay the bill but since my card is blocked, i m not able to make the payment as well. I had a conversation with customer executive for many times but issue still not resolved.

For the sake of good relationship with citi bank, i am requesting you to please wave off the late fine so that i can settle bill asap.

Credit card # [protected]
Contact# [protected]
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Contacted with customer care but they don't have update on this. Kindly look into this and take proper action to close it asap.

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