Citibank — ready credit account issue and customer care pathetic service

Address:

560066

Hello citibank management,

I would like to inform that, citibank offered rs.100000 settlement amount on my citibank ready credit account.

I received my salary on 28th sep 2018 of amount rs. 137991. Citibank has deducted all the amount and still i am unable to use my account for my personal use. I have called citibank customer care and collection centre but i am not getting required help.

I am unable to clear my ecs of loan amount, i am getting fined for the same.

Citibank confirmed me that remaining amount (Rs. 37991) apart from 1 lakh will be reversed in my saving account but i cannot see any reversal.

I am looking for some positive response from citibank. If the issue is not resolved within 2 days, i will change my salary account to other banks and wont be using citibank anymore.