[Resolved]  Citibank — Unauthorized Citibank Debit Card Transaction without authentication prescribed by RBI..

Address:

Bangalore, Karnataka

My name is S K Sujan, I have a salary Account in Citibank. Below Citibank Debit card transaction has happened without my knowledge . I called up Citi bank customer care, but they are not taking my complaint. This transaction has been processed without the additional factor of authentication prescribed by RBI.. . Mail from CitiBank - [protected][protected] Your debit card 5497XXXXXXXX8901 has been used to make a purchase of Rs. 3053.83 at avangate bitdefender.c Am on 11-DEC-13. This transaction has been processed without the additional factor of authentication prescribed by RBI.. ONLINE ORDER - PAYMENT DETAILS (PAYMENT RECEIPT) *********************************************************** Website: http://www.bitdefender.com Order no.: 22619697 Payment method: Visa/MasterCard/Eurocard Date/time: December 11, 2013 Order total: 3053.83 INR *******************************************************