Citibank — Want to pay credit card dues reflecting on cibil (no account in present)

Address:Lucknow, Uttar Pradesh, 226010
Website:citi bank

Dear Sir,
We would like to pay our credit card dues towards the cr card no-[protected](Deepak kumar Saha) but in present we have no acccount with citi bank. So please provide a excutive to collect our payment.
Some time before we have complaint in customer care and received a request no-SREFS14039821 but they have told me that there is no solution with him.

Cr Card no---[protected]
Name[protected] Deepak kumar Saha
Credit Limit--87000/-
Address[protected]/99 Vikas Khand Gomti Nagar Lucknow 226010
Mobile no-----[protected]/[protected] (Registered)
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