Citibank — Worst customer care for a long standing Loyal Customer for 14 years

Hi

Been through a very worst customer care on my credit card KYC submission and card was blocked for non compliance of KYC submission.

The customer care officers contacted each time did not have quick resolution and advised to submit each type of document each time but after submission and waiting for 24 hours assuming that there would be a resolution but to my surprise nothing happens. After again contacting they would ask for few more info missing and it again used to take so much of time.
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