[Resolved]  Citibank — wrong charges levied on credit card

Address:

Pune, Maharashtra

My credit card ninumber is [protected]. I was issued this credit card 1 year ago n was told that there is special scheme for your company and no membership fees will b levied.. Now at d end of the year they have levied 1200 as annual fees n now they are telling there was no such scheme and the same can not be reversed. They are asking stupid question like from which number you got the call. As if i would have save that number from which i got call one year back. They are not ready to do anything about the mis selling that their sales executive are doing. Request you to take strick action on them. They even dont reply to the register complains. Every time we need to call and ask the status. I have registered complain SREFF14080660. I didnt get any reply. I again called dem n now they are telling the same cant b reversed. I have requested callback from higher authority. Still waiting for same.