[Resolved] Citrus Payment Solutions — I have not receive my payment refund of my cancelled order from shopclues.com | |||
I Have ordered Infocus M370i from shopclues on 14th November 2016. And made a prepaid payment. The company cancelled my order without notice after waiting 20 days for delivery. The refund is credited at 8/12/16(they said it) via Citrus pay. But today is 20th dec 2016 still not getting that refund its been 11 days. Is there anyway to get back my money, should i go to consumer forum and court. I want to case a file on this issue. Please help me Was this information helpful? | |||
Jan 29, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 Citrus Payment Solutions Customer Care's response Hi, We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked. Alternately you can also contact us at [protected]@citruspay.com Regards, Citrus Support Team | |||
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