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Citrus Payment Solutions Pvt. Ltd.
| Website: | www.citruspay.com |
Address
3rd Floor, Viraj Building, SV Road, Khar (West) Mumbai Mumbai City District Maharashtra India - 400052 |
| Landmarks: | Above HDFC Bank Branch |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
Mumbai
3rd Floor, Viraj Building Above HDFC Bank Branch, SV Road, Khar (West) Mumbai 400052
Pune
5th Floor, Icon Tower, Opposite KFC Restaurent, Baner Road, Baner Pune 411045
Bangalore
2nd Floor, No. 947, 12th Main, Hal 2nd Stage, Indira Nagar, Ward No.72, Bangalore 560038
Gurgaon
3rd Floor, Viraj Building Above HDFC Bank Branch, SV Road, Khar (West) Mumbai 400052
Pune
5th Floor, Icon Tower, Opposite KFC Restaurent, Baner Road, Baner Pune 411045
Bangalore
2nd Floor, No. 947, 12th Main, Hal 2nd Stage, Indira Nagar, Ward No.72, Bangalore 560038
Gurgaon
35, Hartron Complex, Electronic City, Sector 18, Gurgaon (Gurugram), Haryana 122001
View More Information... Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.
Citrus Payment Solutions related photos (1405)
Complaints with pictures are more trusted and informative View all
Citrus Payment Solutions Complaints & Reviews
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I was placing an order on zara india online on 21st Jan 2021 and had opted for payment via upi.
I then did the payment...
I then did the payment...
Citrus Payment Solutions — Zara payment failed and Amount is Deducted
Hey
I was Doing Payment From zara app through Citrus payment gateway via upi ([protected]@ybl), money is deducted but Citrus payment app shows Transaction Failed.
I am attaching Screenshot of Payment done via upi
Transaction id—
T2101212259025509718314
I was Doing Payment From zara app through Citrus payment gateway via upi ([protected]@ybl), money is deducted but Citrus payment app shows Transaction Failed.
I am attaching Screenshot of Payment done via upi
Transaction id—
T2101212259025509718314
Post your Comment
Citrus Payment Solutions — Amount deducted, Transaction failed,I want to get refund
I was filling my RGPV exam form and I had paid money Rs.1850 to my CBI bank card but the next page shows this "CM90004-Duplicate Record" and the amount of my account has been deducted.
Timing of this transaction failed 7:18 pm
I want my refund back.
Timing of this transaction failed 7:18 pm
I want my refund back.
Hi Ayush,
We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
Post your Comment
I was placing an order on Zara India online on 28th november 2020 and had opted for payment via UPI.
I then did the...
I then did the...
I am sharaj and i order a product from zara the transaction was made through BHIM UPI the money has been deducted but the...
Citrus Payment Solutions — Money Debited but not credited to beneficiary account
Hello,
I made payment of Rs 1175 on 5 January 2021. The money is debited from my account but not yet received by the beneficiary - Chennai Metro Water.
Please tell how to proceed
Reference Number[protected]
I made payment of Rs 1175 on 5 January 2021. The money is debited from my account but not yet received by the beneficiary - Chennai Metro Water.
Please tell how to proceed
Reference Number[protected]
Hi!
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Post your Comment
Citrus Payment Solutions — Amount deducted but no confirmation received
Hey I ordered 3 items from Zara online and paid via Google Pay to Citrus Payment Solutions ([protected]@axisbank) . The amount was deducted from my account, however I did not receive any confirmation. kindly resolve the issue. Thank you. Transaction ID[protected]
Hi, please share the below details for assistance.
• Screenshot indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• Screenshot indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
Post your Comment
Citrus Payment Solutions — Refund not received from ZARA
Transaction id - OL[protected]
My refund of ₹8, 070 was processed from zara on[protected] but i have still not received the refund till date. There has been a huge delay. Please look into the matter with utmost priority.
My refund of ₹8, 070 was processed from zara on[protected] but i have still not received the refund till date. There has been a huge delay. Please look into the matter with utmost priority.
Post your Comment
I had done online transactions on Zara app on 27 November 2020 and 2 December 2020 through UPI. And I had put items for return.br...
Citrus Payment Solutions — Money deducted from account but the order from zara is still pending
I placed an order from Zara, and selected payment method as BHIM UPI . Further I approved the payment from UPI app but it did not connect with Zara app. and shows my payment as pending .
please resolve this issue and get the money refunded asap .
please resolve this issue and get the money refunded asap .
Hi, please share the below details for assistance.
Screenshot indicating the debit for the required transaction.
Transaction date along with the amount.
Email id or phone number used for processing the transaction.
Screenshot indicating the debit for the required transaction.
Transaction date along with the amount.
Email id or phone number used for processing the transaction.
Post your Comment
Ive placed an order on ZARA APP and selected the payment option as UPI. The payment was successful and money got deducted...
Citrus Payment Solutions — I paid but payment status is pending in ZARA india [Resolved]
I paid but payment status is still pending in Zara app India
Please resolve this issue
Please resolve this issue
Complaint marked as Resolved Jan 17, 2021
Thank you
Payment was successful later on
Hi!
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team PayU
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team PayU
Post your Comment
Citrus Payment Solutions — Payment Debited but Not Added to Beneficiary Account
Hello,
I have made a payment of Rs 1, 175 to Chennai Metro Water through HDFC Bank. The amount is debited from my account but the beneficiary has not received it yet.
Payment is done on 05/Jan/2021
Reference number:[protected]
I have made a payment of Rs 1, 175 to Chennai Metro Water through HDFC Bank. The amount is debited from my account but the beneficiary has not received it yet.
Payment is done on 05/Jan/2021
Reference number:[protected]
Your amount refund regards to the call [protected]
Hi!
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team PayU
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team PayU
Post your Comment
Citrus Payment Solutions — Refund not reflected in account from zara.com
I’ve returned some product to zara and they have refunded successfully but I’m not not able to see any refund from them in my registered account. So they’ve provided me a reference number for the payment. Which is OL[protected]. Please highlight my case and contact me asap regrading this incident.
Hi!
Apologies for the inconvenience.
Request you to DM us your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Apologies for the inconvenience.
Request you to DM us your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Post your Comment
I was placing an order on Zara India online on 8th Jan 2021 and had opted for payment via UPI.
I then did the payment...
I then did the payment...
I made a transaction of rs 1580 on 12th January 2021 on Zara platform through citrus pay upi.
Upon contacting customer...
Upon contacting customer...
I booked two Jungle Safari tickets for Jim Corbett National Park via Citrus Pay gateway, one for Rs. 6030 via google pay and...
Citrus Payment Solutions — Payment on zara app failed and refund not received
I done payment on zara app on[protected] by UPI method from my UPI to [protected]@axisbank and amount debited but not received any refund. I done payment from my phonepe app. I need my refund fast otherwise i visit cyber cell delhi.
Hi!
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Apologies for the inconvenience.
Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.
Regards,
Team Citrus
Hi,
We are unable to trace any transaction with the provided details. Please share the below details so that we can assist you further.
• Citrus Transaction ID, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details so that we can assist you further.
• Citrus Transaction ID, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
Post your Comment
Citrus Payment Solutions — Payment made by merchant but not received
Payment made by merchant Zara but not received. Attached details
Post your Comment
Latest Resolved
- I paid but payment status is pending in ZARA india
- Payment debited from account
- Payment success from bhim upi but order failed at zara
- Payment Failed on ZARA
- Payment not working
- Money was deducted from my bank account but order not received by zara
- Money not refunded even after cancelling the purchase
- Failed Zara order payment
- Please give my refund back. Writing this for the 7th time
- UPI payment successful and money deducted but Zara didn't get it
Featured Complaints
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We regret the inconvenience caused. We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team