Dear sir,
I have made a payment using internet banking in citruspay of rupees Rs.41887.34 for flight ticket booking . amount was credited my account. but ticket my conformed. I'll ask air India office they told me ticket booked but amount not credited there account. so cancel the booking. so please send back money to same account. I will attached that booking receipt and mail conformation also .Please inform me the problem behind this.
my payment reference no:43598372.
mail id:
[email protected]
This is the mail I received from bank
Dear Customer,
Your shopping mall payment to CITRUS PAYMENT SOLUTIONS PVT. with reference no.43598372 for Rs.41887.34 done successfully at Dec 9 2022 3:09PM - TMB
As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant eazypay directly to get the status at their end.
Regards,
Team Citrus