Sir,

I'm satish v. Naik, from karwar, karnataka state. I would like to give a complaint regarding the online payment transaction for hp gas booking.

Consumer no: 616749
Consumer name: mr. Satish v. Naik
Registered mobile no: [protected]

Actually my complaint is, i was book the hp gas cylinder on 29/10/2019 at 10:02:38 pm, with booking reference no is: 563195, and bill was inr 633.00.
I did this bill payment through online using the link as follows: http://ezpay.hpcl.co.in//ezypay//h//[protected]

I paid the amount...

I had used my google pay upi to pay for movie tickets by online booking. The money went through citrus pay solutions. The tickets did not booked due to some technical fault, but the money has left my bank. So i request a refund as soon as possible.
Bank name : state bank of india
Paid to : [protected]@axisbank
Google pay transaction id : cicagkdw_ryjxq
Date of transaction :[protected]
Time of transaction : 1 : 33 pm...

I had booked for a gas cylinder and paid using the link to this app. The money was deducted from the account but it did not reflect in the gas agency 's receipt. I had to pay on receiving the cylinder. Since the amount has been paid by me on the day of receiving the cylinder, pl refund the money paid through your app. The payment was done on 13th november 2019....

I've been filling my exam form of rgpv university bhopal and made payment through your citrus ubi. The amount of 650 rs has been deducted from my union bank of india bank account but it has not been paid to rgpv yet. I've filled my form through another bank and now it's been paid. Please, refund the amount back to my bank account as soon as possible.

Transaction id: s15035996...

Hi, citrus team., my brother booked hp gas cylinder on 2/11/2019 through ezy suvidha app & make online payment by debit card. During error is comes, but amount is deducted from my bank account. Hp gas distributor say in his account payment is not done. So my brotherpurchase gas cylinder by cash on 6/11/2019. Refund money quickly. Refundable amount is refunded to following devil card details:652202*2075. Along with the file is attached of bank account particular s. Citrus payment solution merchant list is observe that the pushpam computer & software pvt ltd, app known as ezy suvidha for hp gas booking...

Hi, citrus team, i booked hp gas cylinder on 2/11/2019 through ezy suvidha app & make online payment by debit card. During this transaction error is comes, but amount is deducted from my bank account. Hp gas distributor say in his account payment is not received, so i purchase gas cylinder by cash on 6/11/2019. Refund my money to this mention debit card no. 652202#2075 along with attached file merchant name pushpam computer & software pvt ltd...

Made online payment of rs.1000/- for ph. D registration on rtmnu website. After making payment next screen showing the message of cm90004-duplicate record message. At the same time money was debited and the payment status also not updated.
The bank from which payment debited is union bank of india showing transaction id - s98012063. Hence it is requested to refund my money of rs.1000/- as soon as possible....

Hi
I have made a payment for gas booking done 1st nov 2019, the payment date is 2nd nov 2019 through amazon pay. The amount was debited from my account but not credited to the gas agency. I have made the cash payment again for taking the delivery. The refernce for my transaction
Requested by : ci*[protected]@axisbank
Paid from : hdfc bank *2421
Status : successful
Bank reference id :[protected]
I have raised a complaint to hp, they cleared that they did not receive the payment. The reply from hp
*digital payment summary report jde distributor code 14633600...

Dear sir
I am filling my form of rgpv during transaction time i take choice of pnb debit card detail. Due to careless i fill the detail of oriental bank of commerce debit card detail in place of pnb debit card detail. After enter otp
Money is deducted but some error on confirmation page shown. And form is also not submitted
After two hour i go to cyber cafe and then fill my form of rgpv by giving cash to them. And next day i contact to rgpv then he told me that your only payment is done which is updated and transaction id is different it means that only one payment is done.

HPGas Bkngno 513129. Bkng clrd 01.Nov.2019 Trupti Enterprises. http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

I got this message when I booked a HP gas cylinder and I paid the amount via the above link and amount is deducted from my account. Can you confirm if the merchant received the payment?

Can you confirm I wont be charged for payment at the time of delivery?...

Sr i had made a transaction for my exam form of 1850rupees bur the amount got debited from my account rather my form staus is showin that it is not filled... Sr,
I myself shivam tekpure of shri balaji institute of technology & management betul, i had made a transaction of my exam form fees i. E of 1850 rupees but due to some error my transaction did not got successfull but the amount is deducted from my account... And i am trying to contact rgpv since last few days yet no response is observed by my side... Sr kindly look into the matter and short it out as soon as possible please

Dear sir,
I had contacted your customer care through toll free number on[protected]. After five minutes contact was established. I explain about my excess payment and given the details i got the reply to hold and phone was connected to music. I was holding phone for 20 minutes. Then i swineherd my phone. My complain was not sorted nor i got any reply
My complain: - bp number 50050147. I have paid by mistake excess bill on[protected] rs. 10680 however actual bill was rs. 1068. Kindly let me know what is the procedure to refund excess amount. Please refer your receipt number 0269660....

Booked and made payment at http://ezpay.hpcl.co.in//ezypay//h//[protected] on 21 Oct. Options selected was to use Citrus Payment Gateway and mode of payment was UPI.

The distributor insists that payment has not been made.

Queried UPI (Google Pay) for status. They state that its successful.

Raised the concern with Citrus Grievance Team/ Nodal Officer via eMail. All I was able to receive is an automated mail and new case id for every mail.

The parent Case ID is 05580044....

My hp gas consumer number is 612345. I booked cylinder on 24.11.2019 and the booking number is 504329. I paid rs.611.64/- online through sbi bank. Ref no. Is [protected]i dtd.24.11.2019. But the distributor did not receive the same till date. Please verify what happend. If the amount is not accounted in hp gas account, then please process the refund for me.
Yours faithfully
Sd/-...

I was placing an order on zara india and opted to pay through upi payment mode, for which i use google pay. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error.

I later placed the same order and paid through axis bank netw banking. I sent an email to [protected]@citruspay.com but i haven't received a response
I reached out zara and they confirmed they never received the amount on same order twice

It's very much inconvenient to run after your hard owned money like this...

My hp consumer no is 111393, the booking no is 586033 I paid online through [protected]@axisbank- UTIB[protected] Ref. No.[protected] dated 06.10.2019 .
611.72/- was debited.
I had to pay cash against cash memo no. 1120491 for the delivery of the cylinder on 9/10/2019 as the payment was not transferred to the gas distributor.

Kindly process the refund.

The same complaint has been logged on [protected]@payu.in on 13th Oct. but no response.

Thks

Vivek Patil
Mob.[protected]...

By today nearly around 1:00 p. M. We have made payment for inspection fee to plant quarantine through bharatkosh.gov.in for sum of inr. 20700. But still now amount not yet get reflected to their account. Please do the needful on urgent basis.
Also please take note of the payment details as under.
Transaction no.[protected]
Challan no.[protected]
Please track and update us our payment on urgent basis....

Withdrawl requests

Citrus cash

13th june 2015 | 0:06 pm

Withdrawn | successful

Ref id : [protected]

Message : withdrawn to ifsc kkbk0000753

₹836.0
Citrus cash

13th june 2015 | 0:06 pm

Withdrawn | successful

Ref id : [protected]

Message : withdrawn to ifsc kkbk0000753

₹3000.0
Citrus cash

13th june 2015 | 0:06 pm

Withdrawn | successful

Ref id : [protected]

Hi,
This is about upi transaction for gas refill payment through citrus payment.

Upi transaction with reference number
Ref is :[protected] dated 14/10/2019
Was shown successful but not received the payment to hp gas agency.

Hpgas bkngno 506642

Link for payment is
Http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill....

Hi,
Pl help, there are 2 payments made by citrus, need to know to whom the payment were made...
This is bit urgent pl support

2nd aug 2019 : ib/citrus/[protected]/[protected] amount rs 848/- and
1st oct 2019 : ib/citrus/[protected]/[protected] amount rs 414/-.

Pl let me know to whom the amount was paid too.

I need to know if it is paid for bsnl amount or not... Not able to get the clarity.
Just let me know to whom the amount was transferred that would serve my purpose.
Tx
Archana singh...