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Citrus Payment Solutions Customer Care
Citrus Payment Solutions Pvt. Ltd.
| Website: | www.citruspay.com |
3rd Floor, Viraj Building, SV Road, Khar (West) Mumbai Mumbai City District Maharashtra India - 400052 |
| Landmarks: | Above HDFC Bank Branch |
Customer Care Phone Numbers and Contacts
Phone:
Additional info
Mumbai
3rd Floor, Viraj Building Above HDFC Bank Branch, SV Road, Khar (West) Mumbai 400052
Pune
5th Floor, Icon Tower, Opposite KFC Restaurent, Baner Road, Baner Pune 411045
Bangalore
2nd Floor, No. 947, 12th Main, Hal 2nd Stage, Indira Nagar, Ward No.72, Bangalore 560038
Gurgaon
3rd Floor, Viraj Building Above HDFC Bank Branch, SV Road, Khar (West) Mumbai 400052
Pune
5th Floor, Icon Tower, Opposite KFC Restaurent, Baner Road, Baner Pune 411045
Bangalore
2nd Floor, No. 947, 12th Main, Hal 2nd Stage, Indira Nagar, Ward No.72, Bangalore 560038
Gurgaon
35, Hartron Complex, Electronic City, Sector 18, Gurgaon (Gurugram), Haryana 122001
View More Information... Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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Citrus Payment Solutions Complaints & Reviews
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Citrus Payment Solutions — Payment failed but money deducted. | ||
A Ankit 2000 on Jul 12, 2020 | ||
I was making a payment from zara through upi of 5280. I switched to the upi app and made the payment. Then when i switched back to zara it said something’s wrong try again later. But the money got deducted and zara cancelled the order too.  | ||
 Add a comment |  Business & Finances | |
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Citrus Payment Solutions — Payment refund form citrus payment solutions | |||||
S Shlok Patil on Jul 9, 2020 | |||||
I have made a upi payment through citrus payment solutions for zara app. But zara has not received the money. On zara app it is showing purchase pending. I need refund 
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| Add a comment | Banks | ||||
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Citrus Payment Solutions — Payment deducted but payment not successful | |||||
I Imbasit on Jul 8, 2020 | |||||
I had made a payment of rs 2795 on citrus pay for a purchase on zara.com, money was deducted from account but the payment status showed failed.
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| Add a comment | Clothing, Shoes & Accessories | ||||
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Citrus Payment Solutions — Amount deducted but not paid | |||||
R Rishâv on Jul 8, 2020 | |||||
Made a payment of rs1170 on citruspay via internet banking, although the amount got deducted, but payment wasn't successful. The screenshot of received message with reference number is attached with this Reference number:[protected] Date of transaction:- 8 july 2020 Phone no:- [protected] Email :- [protected]@hotmail.com
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| Add a comment | Banks | ||||
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Citrus Payment Solutions — payment effected to coimbatore municipal corporation not cleared [Resolved] | |||||||||||
R raman g on Jul 7, 2020 | |||||||||||
To the debit of my account with unionbankofindia payment effected to coimbatore municipal corporation towards water charges but payment not reached and hence receipt not generated. Amount rs.664 (658+6) Watrer service no. 5660232 Payment effected on 07/07/2020 Time : 20.01 hours Ref. No. Id[protected] Bank. Unionbankofindia Please investigate and recredit the funds Raman g cell no. [protected] Email. [protected]@gmail.com Complaint marked as Resolved 2020-07-09 16:53:52 payment effected by unionbankofindia favouring CITRUS PAYMENT SOLUTIONS P LTD VIDE ID.123119116 BUT NO RESPONSE EITHER FROM COIMBATORE CORPORATION OR FROM CITRUS Payment solutions pltd.The payment effected on 7th july 2020 around 8.00 pm Updated by raman g Jul 11, 2020 neither unionbankofindia nor citrus payment solutions responded positively regarding my payment made on 7/7/2029.NOW I dont know to whom i should make complaint or should proceed legally. Updated by raman g Jul 11, 2020 please mark the date of payment as 7/7/2020 Updated by raman g Jul 13, 2020 i have not received any reply from your end though the payment made by me on 07/07/2020 through netbanking with unionbankofindia. treat the matter as very urgent raman g ell. [protected]
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| Add a comment | Municipal Corporation | ||||||||||
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Citrus Payment Solutions — Property tax debit | |||||
V valve on Jul 7, 2020 | |||||
I had made for assessment number 79121909 on 24.06.2020 for rs 2463/- exclusive of credit card charges. The amount got debited but not credited in our account. It has been more than 10 days, request look into on priority.
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| Add a comment | Credit Cards | ||||
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Citrus Payment Solutions — Payment debited no purchase | ||
D Deepa Basera on Jul 7, 2020 | ||
I used up to pay for zara clothes for kids.first time money debited but transaction said pending. Second time I tried and debited money and successfully but zara canceled order saying not received any amount.   | ||
| Add a comment | Clothing, Shoes & Accessories | |
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Citrus Payment Solutions — hp gas payment done | |||||
T Thomazine D'mello on Jul 7, 2020 | |||||
I have done an online payment through citrus pay for hp gas on 7th may 2020. My money was deducted from my account but it was not credited to hp gas as there was error. I also didn't get any refund for the same. Transaction id from bank - prcr/ecom/f0008477/[protected] My mobile no. [protected]
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| Add a comment | Food | ||||
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Citrus Payment Solutions — Payment debited | |||||
D Deepa Basera on Jul 7, 2020 | |||||
I paid for zara through phone pe using upi citrus solutions gateway first time money debited but it says pending. Second time successful but zara says payment not received so order canceled. Both time money debited. How will i get money back.
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| Add a comment | Clothing, Shoes & Accessories | ||||
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Citrus Payment Solutions — money is debited from debited and not credited to kotak bank account | ||
V Vignesh 458 on Jul 7, 2020 | ||
I tried to deposit ₹10, 000 money to kotak mahindra bank using citrus pay payment gateway by using my debit card.. At the... | ||
| Banks | ||
Citrus Payment Solutions — Money debited from my account but not credited on property tax site | |||||
A amitmahajan649 on Jul 4, 2020 | |||||
On 30/06/2020 I paid my tax via citrus pay. Money was deducted but not credited on site. No transaction id was provided. 
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| Add a comment | Municipal Corporation | ||||
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Citrus Payment Solutions — debited from beneficiary account but not credited my | ||
S Shatrughna panda on Jul 2, 2020 | ||
On 30th july 2020 through login id option i am add rs, 10000/- the transaction is successful and debit the same amount but... | ||
| Banks | ||
Citrus Payment Solutions — amount deducted order failed refund needed | ||
S Srijan chanta on Jul 2, 2020 | ||
Amount deducted, order failed, refund needed Kindly refund the amounts deducted for the following transaction id as... | ||
| Banks | ||
Citrus Payment Solutions — payment got deducted but app is showing pending payment | ||
S shaikhmohsin345 on Jul 2, 2020 | ||
I ordered a denim on zara app and did the payment via citruspay using upi. The amount got deducted from the account and i... | ||
| Banks | ||
Citrus Payment Solutions — Payment not reached the ultimate beneficiary | |||||||||||
R raman g on Jul 1, 2020 | |||||||||||
Today i have remitted rs. 664 (658+6) towards water charges for coimbatore municipal corporation around 14.53 hours to the debit of my account with unionbank and citrus payment solutions also acknowledged vide if.[protected]. But the payment not reached cmc. Please investigate and return the funds to enable me to make payment again. Regards Raman g Updated by raman g Jul 07, 2020 payment not yet received back sir
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| Add a comment | Municipal Corporation | ||||||||||
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Citrus Payment Solutions — money got debited from my account through phonepe to citrus solutions pvt ltd | ||
A Abhilash Reddy Gummalla on Jul 1, 2020 | ||
I tried to municipal tax of hyderabad on ghmc app through net banking it took me through citrus pay payment gateway and 18748... | ||
| Municipal Corporation | ||
Citrus Payment Solutions — issue in getting acknowledge of payment. [Resolved] | |||||
T Thakur Anuj Singh on Jun 30, 2020 | |||||
Hello sir/madam Today (30th june 2020) in the morning time i used to fill my examination form to rajiv gandhi proudhyogiki vishwavidalaya bhopal. There are various options given i choose citrus ubi and pay using a debit card and money deducted but i didn't get any acknowledgment related to my payment. Bank name: central bank of india Debit card: 6521 60xx xxxx xx36 Date: 30/06/2020 J. H.:[protected]This no. I got from my nearest bank) Complaint marked as Resolved 2020-07-01 15:32:08 I don't know much about it because it is a technical issue and today I got confirmation from RGPV (i.e. your payment was successful for exam form).
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Citrus Payment Solutions — money deducted from account but payment on zara app shows pending | |||||
M Mansi Singh Bohra on Jun 30, 2020 | |||||
I was purchasing a shorts online through zara app. I chose an option to pay through upi payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay. My money 2590, got deducted but my order in the zara app still shows payment pending. Kindly refund my money.  
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| Add a comment | Clothing, Shoes & Accessories | ||||
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Citrus Payment Solutions — money has been debited from my bank account (upi) but order is cancelled in zara. | ||
M Mangesh Bhoyar on Jun 29, 2020 | ||
Hi citrus payment solutions customer care's team, I have made payment successfully via upi (Bhim) for the order [protected]... | ||
| Read comments [1] | Online Shopping | |
Citrus Payment Solutions — my money is debited from my account but my transaction not completed | ||||||||
P Pushkart21 on Jun 28, 2020 | ||||||||
I am going to pay my property tax at nashik municipal corporation website and done a payment through your website but at last money is debited from my account and screen show me *cm90004-duplicate record* this message this happen with me for 2 times the amount are 1472 and 2028 Please look into issue Thanks
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| Add a comment | Municipal Corporation | |||||||
Post your Comment | ||||||||
Apologies for the inconvenience.
As checked, this is a failed transaction and amount for same has been refunded on 13/07/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).
Regards,
Team Citrus