Citrus Payment Solutions Complaints & Reviews

I have made my payment of Rs 500/- on 30/12/2022 from State Bank of India to my university, money has been deducted from account but university saying that it has not received any confirmation mail that transaction are successful neither via mail or text message.
I don't have your contact number
[INB/[protected]/CITRUS PAYMENT SOLUTION P]
Ref I'd:[protected]
Citrus ref:[protected]...

Dear Concern

On 08.10.2022 a fund of Rs 1410 was transferred from my SBI Account no. [protected] by net banking through Citrus Payment Solutions to Delhi University but the payment was not received by the institution showing transaction error.

The payment was not refunded in my account till date.

It is requested to check the status and refund the amount in my acount. The transaction detail is given...

I placed an order of ₹2990 on Zara on 12.06.21 through UPI. The amount has been deducted but Zara said the payment is pending so I eventually cancelled the order. Haven’t received the refund yet. How am I supposed to know about the processing of refund? Please respond....

I paid my property tax through net banking as per the details given below. I could not get acknowledgement for the payment and getting `Failed` message even though the amount mentioned below is being deducted from my account on 05-Nov-2020.

DETAILS OF TRANSACTION
Date: 05 Nov 2020
Amount: Rs 3, 640.00
Transaction ID`s: [protected], CITRUSGHMC,
Ref No:[protected], Bank Name: HDFC, KUKATPALLY,...

Hey Citrus,

First of all i would like to start with i have read a lot of threads regarding how people have to pay twice at Zara because at first payment you guess tend to tell that the payment has declined and deduct the money. and then the second payment always go through.
This has been quite a pattern for sometime.

This happened with me recently as well. So i went online and did a little research...

To Concered Persons,

I have make a donation of 4000 to Delhi sikh gurdwara managment comitee(DSGMC) on 11-August-2020 through HDFC netbanking. my money got deducted from hdfc bank but did not reach to DSGMC as there no message received by me that they have received the amount.

Although I am doing the same transaction from couple of month through hdfc net banking CITRUSEAZYPAY and every time the transaction is...

Thank you for using your sbi debit card 510xx4785 for a purchase worth rs19999.0 on pos spicesafar11418 at citruspay spicesafar txn# 296347.
I would like to bring to your knowledge a cyber fraud done with my sbi account*515. Atm-[protected]. Amount of 19, 999has been deducted from my account for the purchase mention above at the same time. I request you to look into the matter and cancel the transaction.
Expecting your...

Amount deducted from my account and credited to party account but the recharge is not happend this is second time for me. Sun dth recharge my name is gopi. Selvaraj
Payment made through google pay its second time and the first payment made yesterday and the second time made payment today total amount is ₹400. I am attaching the screenshot for reference....

Netbanking payment successful but tspdcl (Electric bill) still unpaid

Merchant name: aponline limited

Order amount: rs 1010.55

Payment id:[protected]

Merchant order id: pyu17509351

Net banking rs 1010.55

Amount paid rs 1010.55

Payee info
Merchant transaction identifier
Pyu17509351

Please refund the amount...

I Have ordered Infocus M370i from shopclues on 14th November 2016. And made a prepaid payment. The company cancelled my order without notice after waiting 20 days for delivery. The refund is credited at 8/12/16(they said it) via Citrus pay. But today is 20th dec 2016 still not getting that refund its been 11 days. Is there anyway to get back my money, should i go to consumer forum and court. I want to case a file on this issue. Please help...

I tried online booking of hrtc (Himachal Road Transport Corporation) volvo bus from chandigarh to Sundernagar in favor of my son Adarsh Bhardwaj through SBI NETBANKING vide reference ( INB -CITRUS PAY PAYMENT SOLUTIONS ) IGAPRZVBN0 received from SBI bank on dated:08.06.2023 and a sum of Rs.550/= was deducted from my SBI saving account. No any message regarding confirmation of ticket was conveyed to me through email/phone. Refund amounting to Rs.550/= has not been credited to my SBI saving account till date which may be expedited at the earliest please.

Tried to make payment on haryanabpas portal for fresh house plan approval. But card section not accepting any type of card either it is debit or credit (visa, master card).
Always gives error message.
For net banking, list if banks didn’t come.
Api giving CORS error.
Did you guys even do testing of your work.
Pathetic experience.

Hello

I see these two transactions (pic attached) made via citrus pay, but I can't track to whom it was made. Since it's a large amount can you please help me get some more information on these transactions .
Kindly revert asap as the transaction was a big amount
Appreciate the help and support
Date: 6/10/2022

I purchased something 2 weeks ago and the vendor has not received the amount and i have not been refunded.

I can t withdraw my money from my citrus wallet to my bank account as the error message is coming time and again. Process my refund . Citrus pay process my refund

Good Morning Sirs,
This is Malathi from Chennai.
I had booked two tickets on 11.04.2023 travelling from Chennai to Mettur on Mettur Super Services (MSS) with travel date on 28.04.2023. Ref.No.: 426506 dt 11.4.2023
The amount Rs.1938/- has been debited to your account ID by mistake.
My transaction ID is UPI:[protected]ICICI) on 11.04.2023. Again, i had paid amount for 2 tickets to travel on 28.04.2023 and successfully ticket has been confirmed.
But the amount of Rs.1938/- has not been creidted to my account yet.

I had enquired with MSS and also with my bank, they had informed to check with the Citrus solutions payment gateway for the amount refund.

I request you to check with your account transactions from the above details and make arrangements for early refund please. Please let me know, if any details needed.
My contact no.: [protected]/ [protected].
[protected]@gmail.com/ malathirajan.[protected]@gmail.com

Mohan Aitha
12-108/1 velisala vari veedi
Kodad, Telangana-508206
[protected]

Consumer Affairs Department

Dear Sir/Madam,

I am writing to express my disappointment with the service that I have received from your company. On 23-september2022, I deposited 2000Rs to my Citrus Pay wallet and have been unable to withdraw the money.

I have followed all the necessary steps to withdraw the money, including verifying my Citrus Pay wallet and ensuring that I have sufficient funds to cover the withdrawal amount. However, I have not been able to complete the transaction and receive my money.

This issue has caused me a great deal of inconvenience and frustration. I trusted your company to provide me with a reliable digital wallet service, but I have been let down.

I would like to request that your company takes immediate action to resolve this issue and ensure that I am able to withdraw my money without further delay. I also request that your company provides compensation for the inconvenience caused.

I hope to receive a prompt response to my complaint and a resolution to the issue.

Sincerely,

Mohan Aitha

Dear Sir/Madam,

I had an flight booking airinida express from Calicut to Kuwait on 28-Aug-2023, Booking confirmation not recieved and amount debited from my account. Refer the attached bank debit note for your reference.
Kindly do needful to revert back my money

thanks and regards

Muhammed haneefa
+[protected]
[protected]@gmail.com

Today I tried to book a bus ticket in Mettur Super Service. I made payment through Google Pay UPI. When I pay first time, amount got debited successfully. But my ticket was not confirmed. So again I booked the ticket successfully.
I want refund for my first payment.
Could you please do the needful.

Thanks in advance.

When my query regarding the payment not refunded was not solved . I tried to call the customer service care . But the number given was just a scam. This is very bad at solving problem of the customer. Will never recommend to this to anyone.