City & Industrial Development Corporation [CIDCO] — Refund for November 2019 lottery not yet received

My father had applied for cidco lottery in 2019 for the MASS housing scheme.
I had won the lottery but due to discepancy my application has been rejected.
I do not want the house.
I want refund of the deposit amount.

There is no proper customer care service to communicate to. Toll free number[protected] is either never available or the customer care representatives cut the call.

I have checked their site for complaint :
https://www.complaintboard.in/complaints-reviews/cidco-l36732.html

There are similar complaints for November 2019 lottery refund.
Please request CIDCO to initiate the refunds.

Refund for previous lotteries is not processed yet there are new lotteries emerging.
10, 000/25, 000 is a huge amount for commoners.
I hope CIDCO will solve these issues as soon as possible.