[Resolved]  City Union Bank — atm transaction was failed but amount deducted from my account

Address:Dharapuram

Respected manager i have a cub account acc no:[protected]. I went to an atm to withdraw money atm wdl:00809010. O. B. S aruppukottai 2 aruppukottai tnin:21/04/2019. Atm wdl:00809012. O. B. S aruppukottai 3 aruppukottai tnin:21/04/2019 atm wdl:tmb03801 virudhunagar virudhunagar tnin:21/04/2019 atm wdl:tmb0380825 vnr main rd virudhunagar tnin:21/04/2019. Atm wdl: cubf1789 aruppukottai virudhunagar tnin:21/04/2019 atm wdl:cubf1789 aruppukottai virudhunagar tnin:2/04/2019. The transaction got declined but later i got a message that the amount was deducted from my account. I would like that you will that you look into this issue and make sure i get the refund. Please look into this issue asap
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May 25, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

I deposited 3000rupees but the machine was not working properly.I didn't get my cash to the account and the machine shows that my transaction has been cancelled.when I informed this to the persons inside the bank they said the bank timing is over come on Thursday.this is the most worst thing from cub.

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