[Resolved]  City Union Bank — City Union Bank cash not dispensed at atm but amount debited from account

On September 3rd by 11:33 AM, I have attempted to withdraw Rs. 10000 from cub ATM in Arulpuram with ATM-Id CUBFI339, and the amount have not been dispensed but i have received the sms from HDFC bank that the amount is debited from my account but the ATM displayed temporarily out of service message. I called CUB customer service but they said to contact HDFC Bank which looped me on this but still my amount of Rs.10000 has not been credited. Awaiting for a positive reply.
City Union Bank cash not dispensed at atm but amount debited from account
Was this information helpful?
No (0)
Yes (0)
Sep 9, 2021
Complaint marked as Resolved 
It was resolved by HDFC Bank and not by CUB.
Sep 04, 2021

Complaint Status

City Union Bank customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    City Union Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
    View Full Information