City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 47%
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COMPLAINTS

City Union Bank Customer Care

City Union Bank Ltd.

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Address
No.149, T.S.R Big Street
Kumbakonam
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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68
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25

Mobile:
Mobile:
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53
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23

Fax:
Fax:
+91 435 243 1746  

Description
Computer Systems Department

Customer satisfaction rating
47%
Complaints
110
Pending
1
Resolved
51
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm
SunClosed

City Union Bank related photos (21)

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City Union Bank Complaints & Reviews

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City Union Bank — cheque clearing complaints

 vishnu impex on May 21, 2018
Mene[protected] ko clearing me cheque 45201/- ka diya bt bank ne 4520/- rs hi mere account me credit kiya. Mene tin bar complain kar di. Bt bank se koi javab mil rha h ki jb aayega tb aayega.
Pls difference ka amount mere account me jld se jld jama karawe.
My account number - [protected]
City union bank
Twin tower
Sahara darwaja
Ring road
Surat...
Complaint comments  Read comments Complaint category Banks

City Union Bank — amount 1, 725 debited two times but not reversed

 myilvahanan B on May 18, 2018
Sir,
I purchased garments in chennai silk's at tanjore dated on[protected] two times amount debited from my account rs.1, 725 but one time only i received the receipt i asked the merchandiser that the amount debited two times i asked them they within one week the amount will be reverse to your account but till yet i didn't received the amount please do the needful to me sir thanking you...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

City Union Bank — amount not credited to jewel loan account sent via upi

 RBS Basheer on May 6, 2018
I have transferred rs.20, 000 to my cub jewel loan account from my hdfc saving account via phonepe upi.
Phonepe has confirmed amount 20000 has been debited from sb account and sent to cub jewel loan account. But when i check the cub jewel loan account transactions, the amount rs.20, 000 has not yet reflected in the credit statement.

Below is the message from phonepe,

"we have received a confirmation stating that the amount of ₹ 20000 has been credited to the receiver’s bank account (*56221). Hence, we request you to check the receiver’s bank statement...
Complaint comments  Read comments [1]Complaint category Loans

City Union Bank — yearly increase in bank locker rent charges for last 03 consecutive years

 Colonel (Retd) B V Alphonse on May 5, 2018
1. I am a savings bank a/c holder in city union bank of reddiarpalayam branch, pondicherry since opening of the above branch (Sb a/c no is [protected]). I had also taken two security lockers on rent in the said branch.

2. I am noticing that the locker rents are being revised upwards by rs 100
Every year arbitrarily, without any prior information to me (Customer) which is
Not in order.

3. The locker rents deducted automatically from my savings a/c for the last 03 years for each locker are as under :-

- on 25 april 2016, rs 2, 100/-...
Complaint comments  Read comments Complaint category Banks

City Union Bank — double debited problem

 Cthirumuruganlic on May 1, 2018
I have tried to debited amount rs.5000 on 27/04/2018 in atm no cubfi232-bhavani. First time the server loaded and not responded on 05:18pm and then i have tried to debited again and received amount rs.5000 on 17:20:24 but it showing me that i had debited twice the times rs.5000 in my account. I am unable to contact customer service number as it was busy network. Please find me the best solution for this problem as soon as possible [protected]....
Complaint comments  Read comments Complaint category Banks

City Union Bank — amount debited ticket not booked

 sivareddy_25 on Apr 23, 2018
I have tried to book train ticket through irctc and used bharath qr as gateway amount debited in the account but ticket not booked so i called the customer care they told to mail to the customer support i did the same but no one gave reply to the mail even though i have mailed two times its been more than 25 days still i did not get any reply from customer care...
Complaint comments  Read comments Complaint category Banks

City Union Bank — card swipe error amount debited from account

 Surya223993 on Apr 21, 2018
Hi,

I am surya, customer of city union bank, madanapalli branch, andhra pradesh. On 12/04/2018, i have used my debit card at petrol bunk, the amount was deducted from my account but the from merchant machine it shows 'error in transaction', so that i have paid my cash again. I have called to customer care number, they said it will be reimbursed with in 24 hours, and still it's not reimbursed.

Kindly help with the issue.

Thanks,
Surya...
Complaint comments  Read comments Complaint category Banks

City Union Bank — proof of fund letter

 Deepa Kannan on Apr 19, 2018
I am maintaining cub a/c from last 7 years more. I applied visa to hong kong so i m maintaining balance 5lac more. I got my balance proof letter& statement of a/c from my branch manager at january. I sent that copies to immigration of hk. But they need pass book copies of arrested by branch manager need again bank balance proof letter immidietly, so i went asked my query at april 19, 2018 but my branch manager is not ready to issue my proof of fund letter again. He said 6 month only once they 'll issued. But i need one more letter but he won't mention it is month validation about the letter if i...
Complaint comments  Read comments Complaint category Banks

City Union Bank — cub atm swipe on hdfc, pos, machine two times debited one time service rendered

 VasanthVenkatachalam15 on Apr 12, 2018
Am vasanth v,

Kindly call to [protected]

Am don't like to share account number either card number for safety purpose.

I used a petrol bunk, and used cub rupay card, 1st time declined error comes, then why do you debit amount for declined transaction.
And if you know it's declined transaction, why can't you reverse the amount in 24 hours.

I used the card on[protected], time 09:04 pm.

Kindly help...
Complaint comments  Read comments Complaint category Banks

City Union Bank — recharge failed but money debited in my account

 php priya on Mar 30, 2018
Dear sir/madam,
On 28th march, i tried to recharge my phone using true balance app. The recharge was not successful but in my account rs.199 was debited at 3.51pm. On the next day (29.3.2018), i'm again tried to recharge my phone, the same thing was happened. Accno [protected]
Day. Time. Amount debited. Refund amount
1). 28.03.2018. 3.51pm. Rs.199. 0
2) 29.03.2018. 10.16am. Rs.199. 0
Total amount. Rs.398. 0...
Complaint comments  Read comments Complaint category Mobile Service Providers

City Union Bank — in atm transaction rs.1300 debited to my account but i had not received the cash from atm machine

 ANITA SHYAMLAL on Mar 19, 2018
Dear sir/ madam,

My self anita pal.
I have my saving account in city union bank ltd in thane branch maharashtra my account number is [protected]. I made a transaction on rs. 1300 on 17/03/2018 ie. Withdrawal transaction from atm of axis bank but i haven't received the cash from atm and my account got debited by rs 1300.
This is a request you to please check out this problem and provide solution for the same as soon as possible.

Thanks and regards
Anita pal
Cub customer...
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — card swipe error and deduction of amount

 Shanes on Mar 14, 2018
Sir/ madam

I shanmugam customer of city union bank, koramangala branch bengaluru. On 3/3/2018 the debit atm card is swiped at kfc restaurant, modi road bengaluru for 244 rupees, the amount deducted message i got through sms, but from the machine, i'm not get any slip (Slip is not generated). The machine readout showed transaction decline and i'm not got any slip too as any copy. The shop people showed the last transaction too in that nothing was deducted from my card. But in my account amount is deducted still it is not reimbursed still.

Kindly look into the matter...
Complaint comments  Read comments Complaint category Restaurants & Bars

City Union Bank — atm withdrawal

 Yuvaraja Raja on Mar 10, 2018
Respected sir /madam
This is yuvaraja. I withdraw cub atm in bodinayakanur. First time i taken 10000 rupees. After i enter 5000 but system very slow i press cancel button. Again i will enter 5000 but again also same problem but amount debit in my account. Totally 10000 debit in my account. So please check and recover the problem and refund the amount in my account quickly
Thanking you
S. Yuvaraja...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — amount 55700 blocked bank manager worst

 Mani Gukan on Feb 16, 2018
Ak. Manikandan sha
Akg silks
Gandhi road
Kanchipuram

Sub :- credit amount rs 55700 blocked city union bank

Request sir,
My account name akg silk 502 gandhi road kanchipuram my shop account current account 14july months debit 55700 already completed you sir. Credit amount october my account credit 55700 but city union bank my amount blocked manage not response kindly take action please sir please sir

Thank you,

A. K. Manikandan
Akg silks
502 gandhi road
Kanchipuram...
Complaint comments  Read comments [3]Complaint category Banks

City Union Bank — amount not came from atm when withdrawn.

 RGomathi9 on Feb 14, 2018
Respected sir/madam,

I am having account in city union bank, saibaba colony branch with (Savings a/c no. [[protected]]). I have with drawn amount rs. 6500/- (Rs. Six thousand five hundred only) from sivananda colony, city union bank branch atm on 13/02/2018 with city union bank atm card and the atm card no. Is [[protected]]. The authorized id no.5224383 for the above transaction and i have not received amount from the sivananda colony atm. The amount rs.6500/- is debited from my account and it was not automatically credited in to my account. Have in complaint in mother...
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — credit rs 55700 city union bank blocked

 Mani Gukan on Feb 7, 2018
From,
A. K. Manikandan sha
Akg silks
Gandhi road

Request sir, my account name akg silk. 502 gandhi road kanchipuram account number [protected] date 14 july 2017 debited my account rs 55700 iam already complain you sir date 10 october 2017 credit 55700 but city union bank kanchipuram my amount rs 55700 blocked manger not respond kindly take action please sir please sir...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — credit rs 55700 bank blocked

 Mani Gukan on Jan 25, 2018
From,
A. K. Manikandan sha
Akg silks
Gandhi road
Kanchipuram

Sub :- credit rs 55700 city union bank blocked

Request sir, my account name akg silk. 502 gandhi road kanchipuram account number [protected] date 14 july 2017 debited my account rs 55700 iam already complain you sir date 10 october 2017 credit 55700 but city union bank kanchipuram my amount rs 55700 blocked manger not respond kindly take action please sir please sir...
Complaint comments  Read comments Complaint category Banks

City Union Bank — amount block

 Mani Gukan on Jan 25, 2018
From,
A.K.Manikandan sha
AKG Silks
Gandhi Road
Kanchipuram

Sub :- Credit Amount RS 55700 blocked bank

Request Sir,
My account name AKG SILK 502 gandhi road kanchipuram my shop account number [protected] current account 14July months debit 55700 already completed you Sir. Credit amount October My account credit 55700 but city union bank my amount blocked manage Kindly take action please sir please sir

Thank you,

A.K.Manikandan
AKG Silks
[protected]...
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — customer care

 kaliapettai on Jan 9, 2018
It is painful to note that though the customer have more than 5 laks deposits the bank does not care them we have to beg for calender/diary/compliment, the bank treat them as second hand customer. But will chase those npa borrowers to handover those things. It is unfair on their part to bluntly say it is exhausted. I felt bad when i asked the newyear compliment in your branch at tambaram they simply refused polishly. And as if it is meant for high profile depositors.
K. S. Narayanan...
Complaint comments  Read comments [1]Complaint category Other

City Union Bank — cancelled transaction as per petrol pump agent, but money deducted

 Baskaran Hosur on Dec 27, 2017
Sir, i have filled fuel to my car at hindustan petroleum, soolagiri, hosur on 25.12.2017, at 16:03:38 hours for rs 1000/- and paid through cum debit card [number: [protected]]. However, petrol pump operator told transaction is cancelled and gave me slip, but i found money is deducted later. Immediately after getting 'cancelled transaction slip/, i paid rs 1000/- again through debit card.
I am enclosing copies of both 'cancelled transaction slip' and screen shot of 'transaction statement' for your kind ref. [tid: 62879637, invoice no: 002554]

Kindly arrange to return...
Complaint comments  Read comments Complaint category Gas Stations

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