City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 56%
Submit a Complaint
49
COMPLAINTS

City Union Bank Customer Care

City Union Bank Ltd.

Facebook
Address
No.149, T.S.R Big Street
Kumbakonam
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
up
19
down
10

Fax:
Fax:
+91 435 243 1746

Description
Computer Systems Department

Customer satisfaction rating
56%
Complaints
49
Pending
31
Resolved
26
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm
SunClosed

City Union Bank related photos (4)

Complaints with pictures are more trusted and informative    View all

City Union Bank Customer Care related pictures (4)

City Union Bank Complaints & Reviews

Sort by:

City Union Bank — Cheque clearing issue

 P Senthilkumar on Apr 24, 2017
Please find attached cheque deposit acknowledgment copy dated on: 15-04-2017 for kattankulathur campus, cheque not clearing to my account. Please kindly status.
Deposit account number: 500101010339286 branch: tambaram.
Cheque number: 405143, dated:10-04-2017, bank : indian bank : branch maraimalai nagar. Rs. 26057/- already branch mail not response...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Debit card not issued

 Vino Kanth on Apr 24, 2017
My debit card was expired last year, so i applied for the new debit card but still i haven't received my debit card yet. Very poor service provided by the avadi branch.
Im not able to do any online transactions. I have made several visits to the bank. Kindly take some actions as soon as possible else i have to close the account permanently and switch over to some other bank....
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — Against rangarajapuram branch manager for that rough behave

 parthibaselvan on Apr 21, 2017
Date : 21.04.2017
Place : chennai
Dear sir,
Subject : the complaint against rangarajapuram branch manager regarding roughly speaking and behaviour like this.
Today i went for cash withdraw though your bank cheque valasaaravakkam branch given by my client third party chq at payable all branches chq to your bank branch at rangarajapuram branch, kodamabakkam, chennai -24 at today 21.04.2017, time around 1.45 pm.
1st entered in your bank at branch at rangarajapuram then i asked in front sited officer “could i with draw the amount in this chq rs 2250/- third party...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Poor Service - Related

 EzhilaR on Apr 10, 2017
Sir,
I Have deposited some amount at 10 am on a particular date.But my account has not been credited till 03 pm on the same date.Due to this i suffered a lot, because my friend at the other end needed the money very urgently.This kind of poor service is not acceptable.When asking about the same at the bankers, they did not responded well.Please take necessary action to improve the service....
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — To provide authorisation for legal hair.to operate the Locker [Resolved]

 William Ebenezer Udayakumar on Mar 23, 2017
Sir
This is to request you to give the authorisation to operate the locker number 9 in your singanallur branch. COIMBATORE.
Which is in the name of R.Go palan 82.NGR Colony.Singanallur. His wife the legal hair after submitting her legal certificate from the court.Even after one year your branch manager is not responding properly.Kindly take immediate action on this regard.
Jennifer.w/O R.Gopalan.
Coimbatore....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Net banking not activated

 Balakumar s on Mar 22, 2017

Dear sir,

I am s. Balakumar,
A/c no : 130001000472927,
City union bank,
Ashok nagar branch,
Chennai.

I am account holder in your bank in last ten years. Also applied in sms alart many times (Approximately five times) in last 4 years and last 5 th dec'16 applied in sms alert, net banking, mobile banking and check book, check book only issued in your bank at 21.12.16, but not activate sms alert and net banking, again applied in sms alert, net banking, mobile banking at 22.12.16. Many times call our bank but no one not respons....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Bank fraud call

 ashokbm on Feb 23, 2017
Fraud bank call,

Yesterday, afternoon i got a call from this no: 08010041767, said that i am from bank manager of city bank (Credit card department) and its regards for official background verification check, he asked me about my bank details like my card details others and i told him that i cannot provide these details as per the bank policy norm. Then he has provided him employee details as 012128rs and mobile number 7827371158. After that i was providing the details then immediately the amount rs.7860 was debited from my account. Then i was realized that it was fraud call. Afterthought...
Complaint comments  Read comments [1]Complaint category Credit Cards

City Union Bank — City union bank not yet refunded the amount.

 raamg73 on Feb 13, 2017
Sir,

I am gnanaprakasam r.

My sb a/c number: 007001000880859. I try to withdrawal amount of rs 4000 from your atm on 25/01/2017 in cubf1049, vannanthurai (Voc road), mannargudi, but due to atm failure i haven't received money but got a sms to my mobile, amount deducted from my bank account. Somebody said to me atm out of service past 20 minutes. Next day i given a complaint to my cub branch, gandhi road, mannargudi. But cub not yet refund the amount of rs.4000.

Kindly refund the amount soon possible. Otherwise i will go to consumer court.
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Not getting 10 rupee coins in bank [Resolved]

 Ashok Rojith on Feb 13, 2017
If I give 10 rupee coins to the bank they didn't accept it they are telling we itself having more 10 rupee coins and are not accepting.I give 10 rupee coins in shop or any other place they too didn't accept it they also tells that in banks 10 rupee coins are not accepted so I can't accept it they are telling so please do any favour for this problem....
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — Not getting any response from bank manager

 mukesh kr Khanna on Feb 2, 2017
As I got a call from cub customer care they told me go and collect you I'd from bank manager, I spoke with him he sent I will not give you back I'd card
Sir let me tell you with I'd card I can't go anywhere or Rome in college please I request you ask your senior most person to take charge of this
There is no right to you can give me punishment or do this type of miss behavior with your client sir is this is a police station or bank if you want to not me as your client give my money back close the account and return my I'd card
Due this I am facing problem in my college I...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Not refund the amount [Resolved]

 ganapathy84 on Jan 20, 2017
1.first issue:
account number 143001001102088 account holder name A.Ganapathy nagarajan. Amount deposited 500 in Atm machine. Date of deposit 5.10.2016 at 8pm at tiruchengode.transaction failed but amount taken by Atm machine till now not refund the amount.
2.Another issue. Amount got debited from mobiKwik on june 23, 2016. Amount 160 rupees. Till now not got credited to account. Same account number

The above two issues already intimate to the bank but they are not taken to the necessary action

3.Today 20.01.2017 transaction via airtel app  200 rupees...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Bank officials misbehaviour in tirumalaisamudram branch [Resolved]

 timon001 on Jan 7, 2017
Sir even though there are three types of transaction, the bank manager is compelling me to use ATM card for transactions and i have gone to the bank for withdrawing money through withdrawal slip and they are saying that i cannot take money through withdrawal slip and after long process of quarrel i got the money its totally frustrating for me even though i belong to same branch and it is irritating because this type of issue are faced even after demonetisation... So i kindly request you to issue an order so that these bank officials work correctly that the common people will have trust on banks
Complaint comments  Read comments Complaint category Banks

City Union Bank — Refund of amount reg [Resolved]

 Rchitra on Dec 27, 2016
I would like to inform you that I made a purchase in debit card from your bank (Rs 276) on 20/12/16 to Jayaram sweets. The amount has been debited from my account but is not credited to Jayaram sweets account. Kindly refund the amount Rs 276 to my SB account (Account no: 117001000374729) as soon as possible.

With regards,
R.Chitra
rchitramohan@yahoo.com...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Fraud transaction with txn#119582 [Resolved]

 Vipin23 on Dec 23, 2016
Hi,
Today (I. E 23/12/2016) my father got a call from a fraud for a transaction with your bank.. And his account got debited with rs 5000. Cubbankw txn# 119582 on pos 504492078001677. I tried to call the customer care number but it was not connecting. As he was a simple man don't know abt the cyber security and crime he couldn't realize it as a fraud call as it was informed that they were asking the details to link it with adhar card., please send me the correct number so that i can contact u soon and make him to get his money back. Please call me at 8411922779. Here i attach u the screencast....
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — Worst Hospitality and Providing Drift... [Resolved]

 sarvan.src on Dec 19, 2016
Dear sir/mam,
am a new CUB salaried ac holder, and my a/c: 50010101106××××,
my new debit card does not work, that branch officers behave worst...
please improve that branch officers and process...
am apply for a salary a/c sep fist week, and get my debit card dec 13... till that card says "Temporarily Unable to Dispense Money"...
the money counter are free, but can't give my salary, and talking too much ...
and this incidence totally loss my Daily subsistence and food...!...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Fraud trnsaction with txn# 635106168099 [Resolved]

 Praneetha Challa on Dec 18, 2016
Hi,
On friday(i.e 16/12/2016) my uncle got a call from a fraud for a transaction with your bank..and his account got debited with rs 20000.CUBBANKW txn# 635106168099.i tried to call the customer care number but it was not connecting.As he was and illiterate he couldn't realize it as a fraud call as it was informed that they were asking the details to link it with adhar card., please send me the correct number so that i can contact u soon and make him to get his money back.please call me at 7397310377.here i attach u the screencast . http://prntscr.com/dkt4j9 . please reply as soon as possible.
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

City Union Bank — Not coming cash cub wallet [Resolved]

 jithu ajithkumar on Dec 17, 2016
Sir: other Bank ATM card to cub wallet loadcash not coming 11 days not send amount 8000. My:a/c066001001304899 phone number: 9790507410next number 9894586845 plzz cub coming from 3 times so cash sending for load cash and refund sir amount send sir uion bank ATM card use sir debit card using the other Bank cub wallet not load cash not coming for 11 day again...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Illegitimate bank account tagged to my mobile number [Resolved]

 ramhani on Dec 16, 2016
I have been receiving transaction notifications frequently from city union bank account number xxxxxxxx06 for the past 2 months. I doesnt have any bank account in city union bank and am using the same mobile number (9710742735) for the last 10 yrs. I suspect a fake account may have been created with my aadhar photocopy handgloving with bank officials which is not surprising these times. There is a possibility i may be taxed for the illegal monetary transfers. I have called the city union bank customer service twice who acknowledged their mistake and reasoned out possible data entry error of inputting...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Refund my amount [Resolved]

 Brikshita on Nov 30, 2016
Sir iam Baskaran I was purchase gold from vedha radha gold house in Trichy at 22nd November evening the time is 5.30pm. My account no is 153001002007231. Purchase amount is rs 520. It was taken two times. The amount taken time is first one 5.58pm and another amount taken 6.03pm. Pls clarify sir transaction pos is 56112110. Pls sir refund my amount sir . I already send mail to you sir. Pls refund...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Two times amount was taken.

 Brikshita on Nov 23, 2016
Sir I am Baskaran my account no is 153001002007231 cantonment branch, Trichirappalli. 21st Nov evening I was purchase gold from Vedha radha thanga nagai maligai from bharathiyar salai, trichirappalli. The amount is Rs 520, The was taken two times sir pls clarify and send my amount Rs520 sir. Please sir check and return to my amount Rs 520 sir, Thank you...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

10 hours 25 minutes ago
City Union Bank
Poor Service - Related
10 hours 26 minutes ago
City Union Bank
Debit card not issued
10 days ago
City Union Bank
Bank fraud call
29 days ago
City Union Bank
Net banking not activated
City Union Bank
To provide authorisation for legal hair.to operate the Locker

Featured Complaints

www.bdomains.com