City Union Bank
City Union Bank Ltd.
Customer satisfaction rating: 56%
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398
COMPLAINTS
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City Union Bank Customer Care

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Address
No.149, T.S.R Big Street
Kumbakonam
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
238
down
90

Mobile:
Mobile:
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167
down
64

Fax:
Fax:
+91 435 243 1746  

Description
Computer Systems Department

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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56%
Complaints
398
Pending
0
Resolved
224
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat 12:00 am - 12:00 pm
Sun Closed

City Union Bank Complaints & Reviews

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Money is debited from account 5 days back(26/7/2021) but transaction is failed .still i have not received my money.
Jul 30, 2021

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    I transferred an amount of INR 13000.00 through IMPS on 7th July, 2021 with the generated Reference No. IMPSCUB[protected].
    During transfer, I got failure message on screen and no payment receipt was generated. I was expected that the amount will be refunded. But still now, I didn’t receive the amount.
    Kindly provide me the status of the payment. And when will it be refunded?
    The details of Payment are given below:

    1. Sender Details a/c Name: Tribhuwan Kumar
    A/C:1174562
    [protected](15 digit no.)
    Bank and Branch: City Union Bank, Branch: Karol Bagh, New Delhi


    2. Transfer Details Reference No. IMPSCUB[protected]
    Transaction Date : 7 July, 2021
    3. Receiver’s Details Beneficiary Name: RISHABH GAUTAM & ASSOCIATE
    Account No: [protected]
    IFSC Code: BARB0KARDEL

    Kindly do the needful.
    Jul 26, 2021

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      Money debit from my account but not come out from atm.at 24/07/2021
      Time 19:02:22
      Jul 24, 2021

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        I missed my ATM card and also same time my registered mobile number were missed, so my saving money was locked with my bank account, I don't have any source to take off my money due to my personal emergency I had planned to update my phone number, I had fill phone number update form on 22.07.21 Thursday on Manamadurai sivagangai district, but now it almost 4 days completed still now my mobile not get registered, how I will take off my money
        Jul 24, 2021

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          I have paid 50000 for my college fee and it came as successfully payment but it did not paid in my college but the amound deducted from my account last date for my college is near please do refund it
          Jul 20, 2021

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            In palani ranagakaliamman kovil atm watchman making problem with every Customer...while they come to the atm point......
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            I am terribly fed up with the services offered by City Union Bank. I have sent umpteen number of times about the quality of...
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            While am using ATM, the money I entered debited from my account but not received to my hand
            Jul 14, 2021

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              I have deposited rs.3500 500×7 notes on 20.06.2021 at Gandhi Nagar main branch ATM kumbakonam but machine Calculated wrongly as 3000rs, I lost my money rs.500 kindly solve this issue and refund my money
              Jul 08, 2021

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                Today I have deposited rs.2300 on Gandhi Nagar atm machine kumbakonam main branch but rs.100 was not calculated it's showing only 2200 where was my amount 100
                Jul 08, 2021

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                  Dear sir
                  not received my two month salary in my account
                  im going to asking cub bank ...Staff says not active...
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                  Amount debited from my bank account but not credited to sender account....
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                  This is from New Delhi at laxmi Nagar Pankaj Fashion l have POS machine of city union Bank with TID 11900095 and got my account...
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                  On may 21, 24 & 25 transaction made through upi was successful but not yet credited to my account
                  Transaction made...
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                  At around 16.48, city union Bank, thirupapuliyur cuddalore, I had given withdraw request of 10000.I didn't receive cash but amount 10000 deducted from my account
                  Jun 01, 2021

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                    Sir, this is R.Suresh Kumar and my customer ID is 2428285. On 17.05.21, my brother Mr.Ramaiah Sridhar transferred ₹5, 432.23...
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                    Union bank online debit card shopping

                    Refund Reference # 74332741111111080266129
                    Refund Amount : 299/-br...
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                    Dear Sir/Madam,
                    I had applied License Application for 5 years with the Name of PKVS trading Company (Reference Number:[protected]...
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                    By using my cub atm card, in kvb atm machine, kootapalli tiruchengode. I withdraw 6000 rupees on 06.05.2021 but I received only 5900 rupees. 200 rupees note × 29nos = 5800 & 100 rupees new note × 1nos =100- totally I received 5900. Please take proper action. I attached my transaction message below.

                    Savings No XXXXXXXX44 debited with INR 6000.00 towards TO ATM WDL:C0119403-TGODE KOOTAPALLI THIRUCHENGODETNIN: on 06-MAY-2021.Avl Bal 991.67
                    May 07, 2021

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                      Hi I am Vidya parthasarathy .I have an account in CUB bank porur .
                      My Acc. no : [protected]
                      On 10th March 2021, I went to withdraw Rs 3000/- in Canara bank [atm machine no : 12834082] in Madanandapuram, Pour, Chennai-125 . I received a receipt in which transaction was declined. But I received a message that the amount was withdrawn. Then, I went and filed a complaint with that receipt in my home branch. They checked my account and accepted that the transaction was declined, "you will receive that money within 3 working days". After one week I enquired about this, they told "Our account shows that the transaction was declined" but canara bank people told that "Amount was withdrawn by the client, So please complain to the nearest canara bank".
                      We met the canara bank manager Porur, he guided us to register the complaint in the ATM toll free number.
                      Till today I didn't receive my Money and any responsible answer from the bank people.
                      Apr 30, 2021

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