City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 60%
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79
COMPLAINTS

City Union Bank Customer Care

City Union Bank Ltd.

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Address
No.149, T.S.R Big Street
Kumbakonam
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
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36
down
19

Fax:
Fax:
+91 435 243 1746

Description
Computer Systems Department

Customer satisfaction rating
60%
Complaints
79
Pending
1
Resolved
47
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm
SunClosed

City Union Bank related photos (11)

City Union Bank Complaints & Reviews

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City Union Bank — fraud by your customer munish kumar account no 500101010752751

 Jeevan Shenoy on Oct 14, 2017
Sub: fraud case in the name of rbi.

I jeevan keshav shenoy a senior citizen residing in mumbai dahisar east 400068.

I would like to inform you, i was contacted by mr ashok dass (Mobile no: 09599377587) sr c. O of rbi stating that he will arrange for a loan of rs 25 lakhs.
15 lakhs in my name jeevan keshav shenoy and 10 lakhs in my wifes name gayatri jeevan shenoy.
This was in first week of june 2017.

I believed him as he sent me the form through email ashokdass. Rbi1975@gmail.com.
The form had rbi logo and gave the loan account...
Complaint comments  Read comments [1]Complaint category Business & Finances

City Union Bank — online ticket booking - failed transactions

 Sukumar Somasundaram on Oct 7, 2017
Dear sir,
I have booked online bus ticket booked on 07.10.17 at 7.47a. M at rathimeena.co.in web site. The amount of 3 tickets for rs.1200/- has been debitted in my sb a/c no.004001000189745 whereas tickets not booked. I have also confirmed with rathimeena travels the tickets not booked. Their rmt no.5597905
Ebs id no.84695454. Payment success. Transaction failed. Kindly check the above and reverse and credit the amount to my above s. B. Account.
Thanks,
With regards,
S. Sukumar...
Complaint comments  Read comments Complaint category Public Transportation

City Union Bank — loan

 Satheesh Jerry on Oct 7, 2017
I m cityunion bank customer, then ysdy we go our (Alanganallur) branch madurai. I want personal loan and talk about our branch manager then he say we not provide personal loan that personal loan option wil be not available at our bank thats true? Then i want surely personal loan our bank will not provide surely i will closed my savings account in our bank. My account num:xxxxxxxx73 contact num:9524543384
Contact wil be soon
Regards
N. Satheesh...
Complaint comments  Read comments Complaint category Loans

City Union Bank — fake caller withdraw money from my account

 Pranab3 on Oct 4, 2017
Today around 4:07 pm somebody introduced himself as bank officials & ask me my atm card no. After that, the following amount is drawn from my account. I pray to you please take an urgent & necessary step to recover my money. The details of the transaction are given below.
Jrnl. No. Value date txn-amount txn-desc
733640628 04/10/17 5000.00dr othpg 727710689899cubbankw mumbai...
Complaint comments  Read comments Complaint category Banks

City Union Bank — not receiving of cash from atm due to failure of electricity

 Mohammed Layaq Ali on Sep 30, 2017
Sir i am withdrawing rs.10000/- from atm id: cub01655 on dated 30th september 2017 at about 12:47pm but suddenly due to breakdown of electricity the said atm machine stop working and i have not received my cash from the said machine, i waited there till the electricity arrived and machine showed as"sorry the machine is out of service"kindly help me in this regard and arrange to refund my cash to my sb a/c no.10193662458, sbi karvan br. Hyderabad-28 (T. S) in the interest of justice for which act of kindness i shall be ever remain grateful to you
Yours faithfully
Mrs. Fouzia nasreen)
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — mobile recharge not successful

 sakthikgm on Sep 18, 2017
Dear sir/Medam,
My mobile recharge not successful but payment successfully deducted in my CUB account.Last two times recharge not successful(10/8/17 & Today morning).please fix this issue then i have my money too.I feel very bad to say this.
Details:
My account no:158001000779447.
Mobile network : Aircel prepaid.
Recharge amount:Rs.120(60+60).

Pls find the attachment for your reference....
Complaint comments  Read comments Complaint category Mobile Service Providers

City Union Bank — unreceived amount of atm withdrawal made on a/c 500101010695981

 rubesh Pandi on Sep 17, 2017
This is regarding my atm withdrawn made on sep 15th afternoon nearly 1.12pm at muthamizh nagar on a/c 500101010695981. I have requested cash of rs.1000 but, i didn't received amout from atm machine where, i got message from bank to my mobile stating the above amt was withdrawn. I thought it will get revised to my a/c soon but, till now not received money. Kindly check and revert the above mentioned amt asap....
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — dispute transaction happened on my account

 Sai Lahari Sridhar on Sep 12, 2017
I received a cal today morning from 7463068511 saying that he is a sbi manager took all the details of the atm cards and used it for a transaction
Txn # 218733 - cubbankw mumbai - rs.4999 - 9.30 a. M
Since it is a bank i want to get requiredf details to find the person who did thsi as he also took 70, 000/- more from both debit cards using online transactions of around 60, 000 for ola cabs as below
Txn # 040019751558 - ola money zip cash - rs.9999 - 8.22 a. M

Txn # 040019751705 ola moneyzip cash - rs.9999 - 8.25 a. M

Txn # 010027523372ola money...
Complaint comments  Read comments Complaint category Banks

City Union Bank — charges

 Shrida on Sep 8, 2017
Sir, i am b. Umamaheswari a senior citizen doing insurance business and it is my bread winner. I am having s. B. Account with city union bank. Vadavalli. Coimbatore. On 07.09.17 a commission of rs 1416.66 was credited in my account, with this rs 670 was debited as charges in single day. It is abnormal. Kindly look into the matter and save me from the abnormal charges. My s. B. Account no is 274001001822458. Kindly arrange to refund the amount. I am operating the account for my commission credit and with this i am running my family. When all other banks are initiating a minimum balance of rs 1000...
Complaint comments  Read comments Complaint category Banks

City Union Bank — fraud transaction with txn#722211456277 [Resolved]

 ajain83 on Aug 23, 2017
Hi,

On thursday, aug 10th 2017, my uncle got a call from fraud for a transaction with ur bank.. And his account got debited with rs 5000. Cubbankw txn#722211456277. I tried to call the customer care number but it was not connecting. As he was illiterate, he couldn't realiize it as a fraud call as it was informed that they were asking details for activating account. Please send me the correct number or process this request to get money back. You can call me at my number 9582874699...
Complaint comments  Read comments Complaint category Banks

City Union Bank — unreceived amount of atm withdrawal made on a/c 500101011076926 [Resolved]

 @25 on Aug 18, 2017
Hi team,

Greetings!!

This is regarding my atm withdrawn made on aug 16th night nearly 10.30pm at mandaveli on a/c 500101011076926. I have requested cash of rs.8000 but, i didn't received amout from atm machine where, i got message from bank to my mobile stating the above amt was withdrawn. I thought it will get revised to my a/c soon but, till now not received money. Kindly check and revert the above mentioned amt asap.

Thank you in advance.

Regards,
Deepak...
Complaint comments  Read comments Complaint category Banks

City Union Bank — money not refund [Resolved]

 abhishek kumar setty on Aug 7, 2017
I done my irctc ticket (Transaction id: 100000932757188) on 06-aug-2017 with cityunionbank internet banking of a/c no. 500101010315891. A/c holder name s. Abhishek kumar, branch - sriperumbudur, tamil nadu. On this ticket money is debited but ticket is not generated. I informed to bank but refund is not done. Please go through my issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Railways

City Union Bank — fraud transaction from my account [Resolved]

 arvindkrch on Aug 7, 2017
I have got a fraud call from 8436322633 and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 5000.00 has been deducted. The transaction number is 360326 and the time is 09.59pm on 05/08/2017 and pos is 504492078001677. The transaction has been done from my state bank of india account.
Its my request that please stop the delivery of the goods which they have purchased or cancel this transaction. My contact number is 08528015660....
Complaint comments  Read comments Complaint category Other

City Union Bank — I recharged to my airtel number for 349 [Resolved]

 balajiram36 on Aug 2, 2017
1-8-2017 morning 9am to my airtel number i recharged for rs349 but it was not successful. I asked the airtel customer care executive they told your recharge was unsuccessful so plz contact ur cub. I used cub mobile banking app for recharge i waited for 24hrs no refund had been given to me from cub. So i am making this complaint please solve me this as soon as possible my account number is 500101010998895 the amount was blocked some where in between cub account and airtel store so resolve this as soon as possible...
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — debit card fraud [Resolved]

 Pushk146 on Aug 2, 2017
Dear sir
Fradulester call over my father's phone 9412995035 asking to seeded addhar card with account no but instead perform online transaction by debit card and asking for otp one of the transaction for rs 5000 by id no othpg 721306259952cu txn dated 01/08/2017 by card no 459177xxxxxx3654 please make effort to stop these transaction and do the needful in this regard caller name as showing by true caller sourav gupta cell no 7079309856 from bihar regards...
Complaint comments  Read comments Complaint category Banks

City Union Bank — fraud transaction on 22nd july from sbi account [Resolved]

 Soumya Ranjan Patel on Jul 24, 2017
Hi,

On 22nd of July My father got fraud call saying calling on half of SBI bank asking for bank details and OTP. Due to points put by fraud person my father got confused and gave away bank details which let to transaction of Rs 5, 000 + 5000 from below two accounts.

Details of transaction :

Debit Card number : 459200XXXXXX6276
Transaction Id : OTHPG 720312716864CUBBANKW MUMBAI-
Date : 22 Jul 2017, Around 5.00 PM
Amount : Rs 5000

From Card : 459150XXXXXX7488

Transaction Id - 720404071657CUBBANKW
Complaint comments  Read comments Complaint category Banks

City Union Bank — my account debit [Resolved]

 Mani Gukan on Jul 20, 2017
From,
A. K. Manikandan sha
Akg silks
Gandhi road
Kanchipuram

Sub :- debit my account

Request sir,

I am use in your bank city union bank, kamaraj street, kanchipuram, my account number -

071109000159806 (I am 7 years account holder) my personal work gone to chennai on 03/07/2017 sama shop

In nungambakkam chennai, i used my atm card rs.1600.00 same day 03/07/2017 somebody debit my

Account rs.55700.00, erode, gangapuram atm misused next day i got the message in bank my mobil...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Deducted amount in account without any proper intimation [Resolved]

 Surya Mandapalli on Jul 1, 2017
Hi, I have an account in CUB in Madanapalli Branch, Chittoor Dist, Andhra Pradesh.
I took mortgage loan in CUB, they didn't give me full amount and also they deducted amount in my account without any proper intimation. If it is less than 1000 r 2000 rupees is enough, but they deducted 50, 000 rupees without any intimation. WTF...How can u guys deduct the amount without any intimation. This is Ridiculous.While I asked about the deduction, the employees in the branch are behaving very rudely with me. Such a waste people they are, do they don't how to treat customers.
Very Ridiculous....
Complaint comments  Read comments Complaint category Banks

City Union Bank — It tds form 16a not issued. Delay [Resolved]

 RajRuby on Jun 26, 2017
Sir,
I am a sr. Ctzn and customer of cub for the past 20 yrs. I have deposits in cub about 30 lakhs in jayanagar br. Bangalore.
The tax deducted form. Tds 16a is not yet issued inspite of my several requests to bank for the past fifteen days. The reply from branch is not satisfactory. It is urgently required for filing
It returns. All other banks have already issud except cub.
The delay is causing unnecessary delay and inconvenience.
Please consider this as urgent and take proper action for issuing tds certificate.
Please donot ask me to contact the branch...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Internet banking password not working [Resolved]

 Naveen Sati on Jun 8, 2017
I applied to activate internet banking last month and i got the user id and password for the same to use, but due some inconvenience i'm unable to logged within the first 30 days from the credentials received date. Now i need to activate it again. Please activate internet banking.
A/c : 102001001905341
User id : 3114435
Email : naveensati007@gmail.com...
Complaint comments  Read comments Complaint category Banks

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