City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 52%
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City Union Bank Customer Care

City Union Bank Ltd.

No.149, T.S.R Big Street
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts


+91 435 243 1746

Computer Systems Department

Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm

City Union Bank related photos (5)

City Union Bank Complaints & Reviews

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City Union Bank — It tds form 16a not issued. Delay

 RajRuby on Jun 26, 2017
I am a sr. Ctzn and customer of cub for the past 20 yrs. I have deposits in cub about 30 lakhs in jayanagar br. Bangalore.
The tax deducted form. Tds 16a is not yet issued inspite of my several requests to bank for the past fifteen days. The reply from branch is not satisfactory. It is urgently required for filing
It returns. All other banks have already issud except cub.
The delay is causing unnecessary delay and inconvenience.
Please consider this as urgent and take proper action for issuing tds certificate.
Please donot ask me to contact the branch...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Internet banking password not working

 Naveen Sati on Jun 8, 2017
I applied to activate internet banking last month and i got the user id and password for the same to use, but due some inconvenience i'm unable to logged within the first 30 days from the credentials received date. Now i need to activate it again. Please activate internet banking.
A/c : 102001001905341
User id : 3114435
Email :
Complaint comments  Read comments Complaint category Banks

City Union Bank — Amount debited twice

 Deepak Franklin on Jun 2, 2017
My account no : 062001001117976
on 28/5/17 I used my card to pay bill at a restaurant in Kodaikanal.

Unfortunately first swipe wasn't successful hence i made second swipe and paid.
But they have debited amount Rs.660 twice.
I thought it might return within two or three days but yet the amount hasnt been credited.
I checked with the Hotel Cokkers tower twice on 28th and 29th but the statement was negative.

kindly see to it...
Complaint comments  Read comments [3]Complaint category Restaurants & Bars

City Union Bank — Maintaining 5000 rs

 Navanish19 on Jun 2, 2017
I have a savings account in cub with 0 balance. Which i was opened in my college days. I finished my college 2years before and get some gold loan also in previous days. Now today i decided to get some amount with gold loan due to. My financial problem. But they almost done my gold loan and finally they seen my account is college account. And said u have to maintain 5000rs u cannot means ur gold loan as not processed and cancelled too. See guys i have a account in cub nearly last 6.5 years and i finished my college 2years before, that time they are not asking about this kind of question and all....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Trichy cantonment branch most of days cash counter locked in 3o clock

 bala0321 on Jun 2, 2017
Trichy contonment branch most of days cash counter locked in 3o clock
Asst manager says go to deposit in other brands, she say other brands staff mostly not working so you go to cub other brands this branch casher old man
He was working time in bank hours panmasala in he mouth.
He was most of time colesed counter pla cub bank charman take action please sir...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Money deducted but transaction failed in IRCTC

 mukesh kr Khanna on May 29, 2017
On 27 may 2017 I have tried to book tickets through IRCTC and payment through my net banking, Money has deducted from my account but rail ticket not generated so IRCTC said complain to your bank they will return your​ money, my account no is Account no - 117001002070468
IFC CODE - CIUB0000117
Account holder -Mukesh khanna
Branch name - tambaram
City Union Bank Ltd
Transition no which is failed is - 100000854767541...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Requesting for a refund money.

 sivakunar on May 23, 2017
Sir, i have made purchase on mega mart for rs.1404 by debitcard on 22.05.17. But the problem is amount debited twice on my debitcard. So i went that showroom to asking why should you credit the amount twice, so they will said no sir we are not credit the amount twice. So you may call the customer care in case any network problem means the amount will not credit will be a late. But still the amount was not credited in my account. So that only am requesting you to refund the extra debited amount rs.1404.

My account no:500101010937068
Branch:chinmaya nagar, chennai.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

City Union Bank — Dispute in atm transaction [Resolved]

 Prabu Sankarlal on May 19, 2017
Dear sir
My CUB Acc Number: 143001001165063
Branch: Tiruchengode

I have withdrawn money (Rs 2000.00)from Axis bank ATM id: CWAN1701 on 19/05/2017. But only Rs 1950 was dispensed(19*100 & 1*50) and another 50.00 taken back by the machine. Kindly verify the details with concerned ATM and credit Rs 50.00 back to my Account.

Complaint comments  Read comments Complaint category Banks

City Union Bank — Deducted money from sbi ATM through fraud call

 Satyajit Pradhan on May 17, 2017
I abhijit pradhan got a fraud call for providing detail of sbi atm debit card, after that they did illegal transaction id othpg618677 of rs 4900 from cubbankw on 13.05.2017 at around 15:45 hr. So i kindly request you to take necessary action.
Note: fraud people number -09661017624
Your cooperation is highly solicited
Awaiting for your response
With regards,
Abhijit pradhan...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Mobile banking

 karthikeyanrangasamy on May 12, 2017
Dear sir;
I my self karthi keyan r my a/c no :215001001139387 at branch of kinathu kadavu. My self inttemated for mobile banking on the branch on 21/1/2017. I have submitted my all documents at branch. Till now i don't received any information from the branch. So i am disappointed the service of city union bank (Kinathukadavu branch at coimbatore). So please concern the subject and follow the related and provied me mobile banking facility....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Complaint against the surcharge

 Saravanan Svn on May 2, 2017
I have given my. Ike for service to samukh motors medavakkam who owns account in CUB OPPOSITE to the showroom. On the bill amount of 3900, I have been asked to pay 2.5 % as surcharge. Since I know that is not right as per law, I have refused and came out without taking delivery of my vehicle. Pls note I am also a CUB customer and this incident makes deep impact in me about CUB for the bank not taking proper responsibility in these issues. Kindly help to take necessary action from your end on the dealer....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

City Union Bank — Closure of accounts due to atm not working in area

 Rakesh Rasiya on Apr 29, 2017
We have a number of saving and current account in your bank,
we request you to kindly contact us and close all our accounts, if a.T.M is not working as we require cash nearly daily as many of them are salary accounts.
The only bank and atm in indore. Kindly contact us and solve your atm issue immediately

kindly change or get the atm repaired as it has many issues, nearly 5 days out of 7 days, the machine is not in working condition.
Mail id: fashion_reddot@rediffmail.Com...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Cheque clearing issue

 P Senthilkumar on Apr 24, 2017
Please find attached cheque deposit acknowledgment copy dated on: 15-04-2017 for kattankulathur campus, cheque not clearing to my account. Please kindly status.
Deposit account number: 500101010339286 branch: tambaram.
Cheque number: 405143, dated:10-04-2017, bank : indian bank : branch maraimalai nagar. Rs. 26057/- already branch mail not response...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Debit card not issued

 Vino Kanth on Apr 24, 2017
My debit card was expired last year, so i applied for the new debit card but still i haven't received my debit card yet. Very poor service provided by the avadi branch.
Im not able to do any online transactions. I have made several visits to the bank. Kindly take some actions as soon as possible else i have to close the account permanently and switch over to some other bank....
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Against rangarajapuram branch manager for that rough behave

 parthibaselvan on Apr 21, 2017
Date : 21.04.2017
Place : chennai
Dear sir,
Subject : the complaint against rangarajapuram branch manager regarding roughly speaking and behaviour like this.
Today i went for cash withdraw though your bank cheque valasaaravakkam branch given by my client third party chq at payable all branches chq to your bank branch at rangarajapuram branch, kodamabakkam, chennai -24 at today 21.04.2017, time around 1.45 pm.
1st entered in your bank at branch at rangarajapuram then i asked in front sited officer “could i with draw the amount in this chq rs 2250/- third party...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Poor Service - Related

 EzhilaR on Apr 10, 2017
I Have deposited some amount at 10 am on a particular date.But my account has not been credited till 03 pm on the same date.Due to this i suffered a lot, because my friend at the other end needed the money very urgently.This kind of poor service is not acceptable.When asking about the same at the bankers, they did not responded well.Please take necessary action to improve the service....
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — To provide authorisation for legal operate the Locker [Resolved]

 William Ebenezer Udayakumar on Mar 23, 2017
This is to request you to give the authorisation to operate the locker number 9 in your singanallur branch. COIMBATORE.
Which is in the name of R.Go palan 82.NGR Colony.Singanallur. His wife the legal hair after submitting her legal certificate from the court.Even after one year your branch manager is not responding properly.Kindly take immediate action on this regard.
Jennifer.w/O R.Gopalan.
Complaint comments  Read comments Complaint category Banks

City Union Bank — Net banking not activated [Resolved]

 Balakumar s on Mar 22, 2017

Dear sir,

I am s. Balakumar,
A/c no : 130001000472927,
City union bank,
Ashok nagar branch,

I am account holder in your bank in last ten years. Also applied in sms alart many times (Approximately five times) in last 4 years and last 5 th dec'16 applied in sms alert, net banking, mobile banking and check book, check book only issued in your bank at 21.12.16, but not activate sms alert and net banking, again applied in sms alert, net banking, mobile banking at 22.12.16. Many times call our bank but no one not respons....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Bank fraud call

 ashokbm on Feb 23, 2017
Fraud bank call,

Yesterday, afternoon i got a call from this no: 08010041767, said that i am from bank manager of city bank (Credit card department) and its regards for official background verification check, he asked me about my bank details like my card details others and i told him that i cannot provide these details as per the bank policy norm. Then he has provided him employee details as 012128rs and mobile number 7827371158. After that i was providing the details then immediately the amount rs.7860 was debited from my account. Then i was realized that it was fraud call. Afterthought...
Complaint comments  Read comments [1]Complaint category Credit Cards

City Union Bank — City union bank not yet refunded the amount. [Resolved]

 raamg73 on Feb 13, 2017

I am gnanaprakasam r.

My sb a/c number: 007001000880859. I try to withdrawal amount of rs 4000 from your atm on 25/01/2017 in cubf1049, vannanthurai (Voc road), mannargudi, but due to atm failure i haven't received money but got a sms to my mobile, amount deducted from my bank account. Somebody said to me atm out of service past 20 minutes. Next day i given a complaint to my cub branch, gandhi road, mannargudi. But cub not yet refund the amount of rs.4000.

Kindly refund the amount soon possible. Otherwise i will go to consumer court.
Complaint comments  Read comments [2]Complaint category Banks

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