City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 72%
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251
COMPLAINTS

City Union Bank Customer Care

City Union Bank Ltd.

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Address
No.149, T.S.R Big Street
Kumbakonam
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
157
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62

Mobile:
Mobile:
up
111
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51

Fax:
Fax:
+91 435 243 1746  

Description
Computer Systems Department

Customer satisfaction rating
72%
Complaints
251
Pending
13
Resolved
178
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm
SunClosed

City Union Bank Complaints & Reviews

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City Union Bank — debit card not received while replacing by bank

  Ramanathan Natarajan on Jul 5, 2019
In january 19 theresa was message bu cub ur debi card will be sent to remplace a card. But it didnot reach me. When enquired the postal people salid deliverd. But it is not property deliverd to me or to my people. Subsequent my los card de actívate stating that new card sent. Till date i didnot get the new card unable to transact from march19 onwards. So please sigue or remplace the new card to me parking the card not deliverd or missing or else way...
Complaint comments  Read comments Complaint category Banks

City Union Bank — poor service in bargur branch

 Kumaran Varathan on Jul 4, 2019
I have a bussiness account in city union bank
At bargur branch... I want to deposit 75k in my account and i went to the bank and ask him (Cashier) to deposit money into my account.. But he said that go and deposit through machine... But i am asking him to deposit here.. I dont want to go in machine because there is lot of people waiting outside.. I ask him three four times bt he refuse to do the work... Is the machine to do all the work means why you guys are having a bank and employees.. Just close the branch... Once again very very poor service from your bank... Huge disappointed from your...
Complaint comments  Read comments Complaint category Banks

City Union Bank — atm not withdrawn but debited

 8285110269 on Jul 2, 2019
Used city union bnk atm, on friday 5 oclock 2000.00 rs but its get cash and money debited ..till now not recieved money...visted laxminagar branch they said will get on monday but diidnt get yet..

serious helplessness, as i m student no money to eat, survival issue..
worst service of city union bank...regret using their atm bank...this is not 1990s that it will take 3-4days ...it must be under half an hour...

plz do help me in this ...
thanks

mine card .. sbi...
Complaint comments  Read comments Complaint category Banks

City Union Bank — fraud by one of city union bank account. lost 2 lakhs

 abhihek1388 on Jun 30, 2019
A person with bank account ending with 6369 from indore branch (Ciub0000220) had asked money lying about his mom's health by spoofing one of my friend's facebook account. After transferring money, realized that it is spoof account. Ideally bank should have opened this account with all the required details. Could you please trace the person and help in getting money back? Amount is $3000 (Rs. 2, 05, 890) and the date is june 13th.

I've reported in facebook and they blocked the account.

Please contact me at [protected]@gmail.com. Let me know if you need any details....
Complaint comments  Read comments [3]Complaint category Banks

City Union Bank — releasing our gold item

 dhandhanadhan on Jun 29, 2019
I am srinivas s/o late karibandi laxman rao who having an account in city union bank a/c no:[protected]. Year 2019 month of march 5 th my father passed away due to cardiac arrest and 13.04.2019 we went to the bank and informed the same to bank staff to close the account as well as he kept some gold wt:21.90 grams and took loan rupees 30141/-. When they understood that my father is no more, first they requested us to pay the out standing of rupees 6700/- to settle the loan. As per their guidelines we have paid the rs:6700/- and submit the death certificate after one month. After submitting the...
Complaint comments  Read comments Complaint category Loans

City Union Bank — amount refund

 Dillu Harshu on Jun 28, 2019
Dear sir
My name is mubeena i have a salary account in ur bank at saibabacolony branch i am working in gknm managements i have done a upi payment on7/6/2019 the amount has been debited but it's status has been failure so i have received a message it will be credited with in 10 working days but i did not receive so i have given a written statement as a request on18/6/2019 to the bank still i did not get reply i have call to the bank 24/6/2019 but the person tell me k i can tell to back office to solve ur problem but still not rectified i have daily mention to the bank no proper response...
Complaint comments  Read comments Complaint category Online Shopping

City Union Bank — i'm complaining about the money deducted from my account through the atm

 Ran Ton on Jun 24, 2019
Hi i'm a indian bank customer. And today afternoon i have used city union bank atm for withdrawal purpose. I have withdrawl 1000 rupees in the cub atm which is located near the new busstaand, krishnagiri. During the end of the transaction the power should be cut downed. So my money wasn't came out and deducted from my account. I asked about this to the security, he said the money should be refunded within half an hour. But till i didn't get any refund from your side. I need a response from your side....
Complaint comments  Read comments Complaint category Banks

City Union Bank — phonepe transaction failed

 Gokuleshwar on Jun 24, 2019
Hi,
This is gokul, today i've made a transaction in phonepe the amount has been debited from my account and the amount is not credited to other account
As his account is not synced with his bank account and the amount has gone for someone account, i've asked to phonepe they asked me to raise cash charge form.

I'll be sharing the utr number and transaction id please kindly give solution for my issue
Thank you.

Utr:[protected]

Transaction id:p1906240956372114838810...
Complaint comments  Read comments [1]Complaint category Internet Services

City Union Bank — money issues

 NEWJERUSALEM PRAYERHOUSE on Jun 24, 2019
I have transferred 1000 rupees to my son's
Sbi bank account. The amount has been transferred from my city union bank account. But my son didn't receive the money. I am loosing my money. I need a details regarding this. I think there ia an issue in a transefering process. Kindly solve this and get back to me as soon as possible.

Thank you
Isaac...
Complaint comments  Read comments Complaint category Banks

City Union Bank — online banking

 Aysvarya gopinath on Jun 18, 2019
I logged into my online banking and wanted to do a fund transfer for the first time. So i wanted to add a beneficiary. When i tried entering all details and also after the atm card authentication, i received a msg saying 301 could be processed. I have no idea what went wrong. Now im not able to carry the fund transfer because of not being able to add a beneficiary....
Complaint comments  Read comments Complaint category Airlines

City Union Bank — more than 2 lakh cash deposit reverse to customer account from abt maruti a/cts - reg

 Balasubramanian Srinivasan on Jun 17, 2019
Dear Sir,

I am Gopikannan, who having account: [protected] with City union Bank -Rajapalayam Branch.

I have been booked a New car through ABT Maruthi -n .According to instruction from Dealer Representative INR 4, 26.710 Cash Deposited in Dealer Acct. No.[protected], instead of NEFT/RTGS.

So that car dealer not accepted to credit the cash to their account according RBI instruction, which is do not accept cash more than 2 lakhs.

So that Car dealer given letter to City Union bank-Ram nagar, Coimbatore branch for reversal of Cash...
Complaint comments  Read comments [1]Complaint category Car Dealers

City Union Bank — transaction failure [Resolved]

 Rahz on Jun 11, 2019
Sir/Madam

I credited 2 lakh rupees in my cub account to pay my college fees. Firstly i paid 50000 which was successful.Next on 9th june when i tried to pay more 50000 through cub net banking, my money was debited from cub account but fees was not paid. It showed error while connecting with blaze net encryption utility but my money was already debited from my account. I have to pay my fees before 15 june to the college. It has been already 3 days i have been asking for my refund but there is no clear reponse. So i kindly request you to process that money back to my account.
Complaint comments  Read comments [3]Complaint category Universities

City Union Bank — city union bank - request to refund money to my account-atm issue [Resolved]

 Sudhakar0410p on Jun 11, 2019
CITY UNION BANK - WITHDRAWN FROM ICICI BANK ATM BUT MONEY WAS NOT DELIVERED
Dear Sir,

I have try to withdraw 1700 rupees from my CUB account through HDFC Atm centre, Bangalore (channasandrabus stop) on 10th June 2019. I waited till and shows that "transactions could not completed" . But, amount was debited from my account. (I dont know what is the reason in that ATM centre) I was shocked!!!.

Hence, i kindly request your help to refund my money into my account. Please help me in this regard

Name: Sudhakar P
Account Number: [protected]
Complaint comments  Read comments Complaint category Employers

City Union Bank — about rejection of education loan below 4 lakhs

 Aswathy Guru on Jun 10, 2019
I am Aswathy, a/c no [protected] from last 12 yrs.My sonie resently joined in b pharma course in first year. For we are applied dated 23 December 2018 .So many times we are asked but they said with in a week that was over.But that was not workout. Finally last week they said our target was reached that we are not given yu go and tried to other bank said by manager name senthil. From last 6months we are waiting what we do we dont no for that reason only we giving the complient...
Complaint comments  Read comments Complaint category Banks

City Union Bank — atm related [Resolved]

 Jayasri Vignesh on May 31, 2019
My sbi account number:[protected] debit card number: [protected] i tried to withdraw rs4000 twice from atm id: cubfi390 (City union bank, ramamoorthy road virudhunagar) time: 10:54:23 date: 24.05.19 ref no:[protected] total amount rs 8000. First time cash withdrawal declined. Second time didn't receive receipt but it shown transaction time out on screen. I have not received cash on both the attempt but a total of rs.8000 debited from my account but within few hours i received reversal amount rs 4000. But not received another rs 4000. So kindly reverse the amount as soon as possible. Thank...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — cash dispute [Resolved]

 Kasa Vasu on May 28, 2019
This is vasu the account holder... Am here with the cash dispute... My refund from amazon is initiated on 20may 2019... But have not credited yet... I want my refund as soon as possible... I kindly request you to consider this issue. And hopefully am looking forward for the early with positive response......
Hope you won't let your customer loose faith on you...

Thank you......
Complaint comments  Read comments [1]Complaint category Online Shopping

City Union Bank — neft transaction delay [Resolved]

 surjith1993 on May 23, 2019
Hi sir,
As i am surjith raj s account holder and regular user of cub account number [protected]. My pf advance amount is initiated through neft on 17th may 2019. But not credited yet. Please do the needful and process it immediately. I am need of money in urgent circumstances please look into this issue resolve it soon. And i have try to contact branch office but no one picked my phone call. Please resolve my issue as soon possible....
Complaint comments  Read comments [4]Complaint category Banks

City Union Bank — petrol bunk money deducted in my debit card but not credited to supplier [Resolved]

 Anand Babu V on May 22, 2019
Dear sir
Myself Anandbabu . I am customer for CUB. My account number [protected]. I have taken money and card swipe on petrol bunk from kct tech park ATM near kumuruguru college, on 17.5.2018, saravanampatti, cbe and near Rajalakshmi arts and science College petrol bunk, super agencies . In card swipe initial Rs 300 deducted but not transferred to petrol bunk agency . The same repeated another three times . Total amount deducted from my end Rs 300*4=1200 . Finally they told network problem . They told within 24 hrs refunded. Still I am not getting ....
Complaint comments  Read comments Complaint category Banks

City Union Bank — my money got debited twice for one transaction and didn't get credited back [Resolved]

 Pulagam Bala Sri Vyshnavi on May 21, 2019
Transaction of 280 rupees for cosmetics in ISHA's the complete women cosmetics shop, is done through debit card and money debited twice for one transaction and didn't get credited back to my account .The shop owner got credited only once based on his transaction history, but i didn't get my money of 280 rupees back. The transaction took place on 15th of this month ....
Complaint comments  Read comments [1]Complaint category Cosmetics

City Union Bank — atm money deducted but not reimburse [Resolved]

 Anand Babu V on May 19, 2019
Dear sir
Myself anandbabu. I am customer for cub. My account number [protected]. I have taken money and card swipe on petrol bunk from kct tech park atm near kumuruguru college, on 17.5.2018, saravanampatti, cbe and near rajalakshmi arts and science college petrol bunk, super agencies.in card swipe initial rs 300 deducted but not transferred to petrol bunk agency. The same repeated another three times. Total amount deducted from my end rs 300*4=1200. Finally they told network problem. They told within 24 hrs refunded. Still i am not getting. Also i taken money from kct tech park atm...
Complaint comments  Read comments [2]Complaint category Banks

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