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City Union Bank Complaints & Reviews

2.6
Updated: Feb 12, 2024
Complaints 451
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231
Unresolved
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City Union Bank reviews & complaints(451)

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T
thenameisgokulsrinivasan
Feb 12, 2024
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Server down issue

Daily at midnight. Server is down. Mostly around 12 Am to 2 Am. Without prior information in regular basis they are doing this....
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Venkatgvn7
from Chennai, Tamil Nadu
Dec 20, 2023
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CUB Manivakkam branch in association with Star health is involved in insurance scam. After denying the product CUB Manivakkam staff ran behind us for completing their target and cheated my father who was a senior citizen with fake promises. But when my father was admitted in hospital the star health insurance company denied claim by saying stories, When approached CUB manager over there was aggressive towards us and told us to file legal action against CUB and also mentioned that general public cannot do anything as CUB is a big corporate.Now my father who is a senior citizen was cheated and due to this non human activity by CUB made his health more Worster. Wrote many mails to CUB but no use .Now they CUB mannivakkam also took the original bills of my fathers health due to which his medicals checkups are affected.I hope Mr.Kamakoti CUB is a humanatarian
Regards
Venkatesh.N
[protected]
City Union Bank customer support has been notified about the posted complaint.
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    M
    manchalasuresh
    from Hyderabad, Telangana
    Dec 6, 2023
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    Address: Hyderabad

    To

    The Bank Manager
    City Union Bank
    Malkajgiri Branch
    Hyderabad- 500047

    Date:[protected]

    Sir,

    Sub: Request for enquiry of my Loan accounts and waive the penal interest and reduce the rate of interest.

    Ref: Loan A/c No. [protected], [protected], [protected], [protected] _ Manchala Suresh.
    Loan A/c No. [protected], [protected] _ Akshaya Dairy Products

    I, Manchala Suresh having group accounts in your bank, writing this letter with reference to the above subject. With full support of CUB I have developed my business but due to demonetization and later Pandemic situation, my payments have been slightly delayed.

    As already informed in my previous letters to branch, due to corona and demonetization my business was not so well flourishing which resulted in some delayed payments for which penalty has been levied. From the beginning, if you check my loan accounts, I have paid more than approximately 10 extra EMIs but you have debited it as penal interest. I have sent many letters to Mr. Raghu kanan, the manager during that period of time. He gave false promises and did not respond properly and also not reduced any rate of interest during that time which was promised by him.

    Further Corona has affected my business, still I managed to pay the EMIs with the support of CUB as they reduced rate of interest and by giving loans. Later again penal interest has been started and requested Mr. Karthikeyan, who was the manager at that time to waive penal interest but has given me false promises to do so and later gave false information.

    At present, the new manager after listening to my above concerns has not responded appropriately. Later, during last 6 months I have been in contact with manager of the bank regarding this issue and at the time of phone conversation, they have confirmed that they would reduce the rate of interest and also waive the penalty after writing a letter. After following there guidance and doing the same I haven’t received any response till date. If the branch is not interested to reduce the rate of interest or to waive the penalty, do communicate it but I request you to not give false hopes to the customers. Also the bankers have increased the interest rate without any intimation.

    Therefore, I request you to kindly reduce the Interest rate and also waive the penalty by carefully examining my all the accounts with your branch. I hope you will be helpful and support us with this regard.

    Thanking You
    Yours faithfully

    Manchala Suresh
    [protected]
    City Union Bank customer support has been notified about the posted complaint.
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      V
      vamcy
      from Vellore, Tamil Nadu
      Nov 27, 2023
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      Your bank as been charged 800+ rupees for maintenance debt card and sms charges for last 1.5 months and I bought agricultural gold loan for 4% but they have charged me 7.5 percent they said 3.5% will be credit to your bank account directly for it has been 2 months still i did not recived scam? or fraud?

      Kindly please revise my charges amount.

      note: your gudiyatham branch there is no proper reply from them they said we will revers the charges with 10 days but still i didnt get but after that also charging
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        R
        ronak rewar
        Sep 21, 2023
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        I suffer from online fraud from a phone number of total 18000.please help me, his account is in your bank.his phone number start with 898 and and with 258.his account name is mr kuldeep.last 2 transactions are 2900 and 4900.please deduct it from there.
        City Union Bank customer support has been notified about the posted complaint.
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          M
          MARICHAMY B
          Sep 19, 2023
          Resolved
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          Resolved

          Last 31/08/2023 i do my transaction of Rs.2500 using Phonepe platform Amount debited from my account but transaction failed i complaint this issue to them they will raise ticket & ask me to contact your bank with UTR number But still 20 days my amount not refunded Kindly refund my debited amount
          +1 photos
          Sep 20, 2023
          Complaint marked as Resolved 
          City Union Bank customer support has been notified about the posted complaint.
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            V
            Visa Lakshmi
            from Anaimalai, Tamil Nadu
            Jul 30, 2023
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            I had availed loan of Rs 2.00 lacs on 12/10/2022 under AGRI JEWEL LOAN No [protected]. I had fully closed the said loan on 03/04/2023. At that time, I was instructed to pay the entire accrued interest in the account. When, I asked for adjustment of subsidy portion, you had assured me that it will be credited separately within June 2023. Yet, even after a lapse of more 4 months, you haven’t returned the subsidy amount in my savings account. In this connection I had visited you several times and every time you keep on asking for more time. Sir, is it fare on your part? Kindly instruct your office at Anaimalai to respond to my query and arrange for early credit of subsidy at your earliest convenience.
            City Union Bank customer support has been notified about the posted complaint.
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              Y
              Yorg
              Jul 15, 2023
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              Address: Ambattur Chennai

              When the time after 8:00 pm the server couldn't work either or online or ATM why this type of Banks are Running I won't know
              Useless executives and so and so they need money from people not for people please cancel the banking Licences i was kindly request to RBI. So many people having same issues from that bank. So close the bank as soon as possible
              City Union Bank customer support has been notified about the posted complaint.
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                S
                sethooraman
                Jul 14, 2023
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                Sir, My name is K.Sethuraman account no [protected].I am an old customer. I am not getting notes of the denominations of Rs.10, 20, and or 50.I am a senior citizen and cannot commute to the bank often. Today is the 3rd time I went to the bank (Madipakkam branch) and returned empty handed. I understand, you may have difficulties in procuring the change. But, one cannot use the cards etc. every time. I earnestly request the CUB authorities to take up the matter with the RBI (or whoever may be concerned) and ensure free flow of cash (smaller denominations in particular) to the customers. Thanking you, Sethuraman
                City Union Bank customer support has been notified about the posted complaint.
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                  K
                  kalaganesh
                  May 4, 2023
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                  Address: 100 chetty street, kottar, nagercoil 2

                  Dear sir,
                  my name is Mr Abhilash G P having account with you My account Number is [protected]. i am running a computer digital shop in the home town.
                  From my account I have paid an amount of Rs 1000/- for PAN AND ADHAAR LINKING to be paid to e payment tax. the transaction was completed on 30.03.2023 through your internet service. the customer name is v. shunmugam His PAN Number is DVPPS3465E AND HIS ADHAAR NUMBER IS[protected]. WHILE COMPLETING TRANSACTION, account debited but payment stage is initiated stage only till now and from etax site the CRN WAS GENERATED NOT CHALLAN DETAILS regarding this transaction we have submitted a complaint on the same day to the bank branch nagercoil and also again complainted on 18.04.2023 In the mean time we have lodged a complaint through e mail to on 14.04.2023.they have advised through grievences redressal that dear tax payer payment status is initiated for CRN [protected]. Please connect with Bank. This itax resolution was submitted to your bank branch nagercoil on 18.04.2023 and directly on 25.04.2023 and 02.05.2023 to Branch Manager. no resolution has been done from bank side till now. it has crossed more than a month . i have earned from hard work money with difficulties. as in come tax depart ment has advised to get money from bank only but bank is not returning it is clearly shown in the status of the income tax that the transaction is not completed it is in initiated stage only. but my money is debited from my account. kindly solve my issue and return the amount immediately.
                  thank you
                  account holder Abhilash
                  cell No [protected]
                  +4 photos
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                    B
                    Bathrun
                    Apr 4, 2023
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                    Address: keelakatai,Ramnad dist,Tamilnadu

                    Dear Sir
                    I attempted to withdraw rs.20000 from CUB atm in keelakarai on 02-april -2023 with ATM: CUB02296 and the amount have not been dispensed I have received the sms that the amount is debited from my account but the ATM displayed no cash in the atm.
                    Details
                    City union Bank
                    Keelakarai branch
                    Ramanathapuram

                    ACC.NO: XXXXXXXXX0675
                    Amount Rs.20000

                    Kindly, please look into the matter and do the needful immediately.
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                      A
                      Ashok kani
                      Mar 4, 2023
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                      Address: Madurapakkam.. Villupuram dt..

                      Dear sir/madam
                      I send money from city union bank app on 3.3.2023 at 5.23a.m but amount deducted money will not received...
                      Branch. :Madurapakkam
                      Ifsc:CIUB0000057
                      Send amount 3500..
                      Ph.:[protected]..so please solve this problem...
                      City Union Bank customer support has been notified about the posted complaint.
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                        W
                        Westart communications pvt ltd
                        Dec 22, 2022
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                        Address: Lalith Towers, No. 15, Kambar Street, Chennai
                        Website: westartindia.com

                        Dear Sir/Mam,

                        I ordered a laptop on amazon on the 11th nov 2022. The next day i cancelled but still i didn't receive my refund amount to my bank. Amazon gives only refund reference id and tracker id. But i checked with the bank with that id's but bank side said the amount didn't receive, please check with amazon. Amazon said the refund is processed on 26th nov 2022. But still i didn't receive my refund amount RS.56, 500. 6 times i raised complaints in amazon and my bank but i didn't receive my refund amount and this issue will not solve

                        My bank - City Union Bank Account No: [protected]
                        ORDER #[protected]
                        Transaction Id - 1ARDa8oDohg8mynhZqsf
                        Processor Trace Id - [protected]
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                          Westart communications pvt ltd
                          Dec 22, 2022
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                          Address: Lalith Towers, No. 15, Kambar Street, Chennai

                          I ordered a laptop 11th nov 2022 next day i cancelled but still i didn't received my refund amount to my bank. Amazon give only refund reference id and tracker id. But i check with bank with that id's but bank side said amount didn't receive, please check with amazon. Amazon said refund is processed on 26th nov 2022. But still i didn't receive my refund amount RS.56, 500. 6 times i raised complaints in amazon and my bank but i didn't receive my refund amount and this issue will not solve

                          My bank - City Union Bank Acc No: [protected]
                          ORDER #[protected]
                          Transaction Id - 1ARDa8oDohg8mynhZqsf
                          Processor Trace Id - [protected]
                          +2 photos
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                            Lovely_devil_47
                            from Bengaluru, Karnataka
                            Oct 10, 2022
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                            Address: Indiranagar
                            Website: Consumer complaints

                            Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!... I have contacted customer service too they are not responding
                            +1 photos
                            City Union Bank customer support has been notified about the posted complaint.
                            Oct 10, 2022
                            Updated by Lovely_devil_47
                            Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
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                              Lovely_devil_47
                              from Bengaluru, Karnataka
                              Oct 10, 2022
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                              Address: Indiranagar

                              Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
                              +1 photos
                              City Union Bank customer support has been notified about the posted complaint.
                              Oct 10, 2022
                              Updated by Lovely_devil_47
                              Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...
                              Oct 10, 2022
                              Updated by Lovely_devil_47
                              Someone as withdrawn a 5000rs from my account, I got a debited message off 5k then I checked my account balance it as been debited, I want to raise a complain for my refund off 5000rs. Please do check n verify n kindly refund my money!...

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                                P
                                parasuramanmadhu
                                Sep 13, 2022
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                                Address: Plot no.181, 5th St.P.G.Avenue, Kattupakkam, chennai -600056

                                I Have pay the Bank of Baroda Credit Card Monthly due Rs. 2357.69(Rupees Two Thousand Three Hundred and Fifty Seven Paise Sixty Nine Only on 13.09.2022 Using the CITY UNION BANK DEBIT CARD. I Have entered OTP number also. But Transaction Failed. kindly send the amount reverse the my accounts. Accounts details given below.

                                Name: MADHU PRIYA.P
                                A/c.no: [protected]
                                Debit Card No.[protected]
                                Branch : Kattupakkam, Chennai-600056
                                City Union Bank customer support has been notified about the posted complaint.
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                                  Logesh B
                                  from Saint Thomas Mount, Tamil Nadu
                                  Sep 3, 2022
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                                  Address: No-7/10 thiru vika 2nd Street, Villivakkam

                                  I have paid my exam fee through cub online money deducted but fee not paid i need my money refund
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                                    R
                                    Roger28
                                    from New Delhi, Delhi
                                    Aug 4, 2022
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                                    Address: New Delhi

                                    I placed a order from Flipkart on the month of May and June through city Bank credit card and due to cancellation of order my debited money from credit card has been refunded. But city Bank show the debit amount in my credit card emi /loans and also take emi for the same. Kindly check the details related to the emi
                                    City Union Bank customer support has been notified about the posted complaint.
                                    Aug 04, 2022
                                    Updated by Roger28
                                    Bill summary of credit card for the month of Jul 22 and Emi installments.

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                                      K
                                      Kavya Chhatwani
                                      Aug 2, 2022
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                                      Address: KISHANGARH

                                      Dear Sir/Mam,
                                      I your renowned client since 2017, My current account as well as saving accounts are runing over in your bank..
                                      (i.e_- Jai shree Krishna enterprises (Firm name)
                                      (Account no - [protected])
                                      Your bank branch in kishangarh.
                                      Name is
                                      City union Bank Ltd. Bank code( 0601 )
                                      I Have three accounts
                                      Out of three there are two current accounts and one saving.
                                      Your bank is charging unconditionally period based charges without any notice.. many more times I told the manager of bank to please refund my these values but they are saying .. we will do it sir, we are trying to do, , but no proper response is coming from their end..
                                      Finally before two months ago
                                      I send the statement of the ledger of bank commission which bank charges from Me from last three years ..
                                      U can't believe sir
                                      In these three years bank charges 39000 approx from me without any mistakes done by me

                                      In starting,
                                      Your bank promises me too much ..sir please open an account in my bank we have zero charges
                                      No commission
                                      No neft charges
                                      No other hidden charges
                                      And all
                                      Sir I request you, to please tell your colleagues to please refund or return my charges in my account as soon as possible.. so I can again start transaction with your bank ...
                                      Since three months i have not transact any transaction with your bank just because the ir responsibility shows by your bank staff..

                                      Kishangarh bank branch
                                      Manager name - Dhruv ji
                                      ASSISTANT -. kundan kumar
                                      My account (jisne account khulvaya)- Narendra sir

                                      Narendra is also transferred!!

                                      Thanking you

                                      Warm regards
                                      Prakash Chand Chhatwani
                                      City Union Bank customer support has been notified about the posted complaint.
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