City Union Bank Customer Care
City Union Bank Ltd.
Customer satisfaction rating: 58%
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City Union Bank Customer Care

City Union Bank Ltd.

No.149, T.S.R Big Street
Thanjavur District
Tamil Nadu
India - 612001

Customer Care Phone Numbers and Contacts


+91 435 243 1746

Computer Systems Department

Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat12:00 am - 12:00 pm

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City Union Bank Complaints & Reviews

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City Union Bank — money not refund

 abhishek kumar setty on Aug 7, 2017
I done my irctc ticket (Transaction id: 100000932757188) on 06-aug-2017 with cityunionbank internet banking of a/c no. 500101010315891. A/c holder name s. Abhishek kumar, branch - sriperumbudur, tamil nadu. On this ticket money is debited but ticket is not generated. I informed to bank but refund is not done. Please go through my issue as soon as possible....
Complaint comments  Read comments Complaint category Railways

City Union Bank — fraud transaction from my account

 arvindkrch on Aug 7, 2017
I have got a fraud call from 8436322633 and they asked for atm number along with cvv number which i have given to them and then from my account a amount of rs 5000.00 has been deducted. The transaction number is 360326 and the time is 09.59pm on 05/08/2017 and pos is 504492078001677. The transaction has been done from my state bank of india account.
Its my request that please stop the delivery of the goods which they have purchased or cancel this transaction. My contact number is 08528015660....
Complaint comments  Read comments Complaint category Other

City Union Bank — I recharged to my airtel number for 349

 balajiram36 on Aug 2, 2017
1-8-2017 morning 9am to my airtel number i recharged for rs349 but it was not successful. I asked the airtel customer care executive they told your recharge was unsuccessful so plz contact ur cub. I used cub mobile banking app for recharge i waited for 24hrs no refund had been given to me from cub. So i am making this complaint please solve me this as soon as possible my account number is 500101010998895 the amount was blocked some where in between cub account and airtel store so resolve this as soon as possible...
Complaint comments  Read comments Complaint category Banks

City Union Bank — debit card fraud

 Pushk146 on Aug 2, 2017
Dear sir
Fradulester call over my father's phone 9412995035 asking to seeded addhar card with account no but instead perform online transaction by debit card and asking for otp one of the transaction for rs 5000 by id no othpg 721306259952cu txn dated 01/08/2017 by card no 459177xxxxxx3654 please make effort to stop these transaction and do the needful in this regard caller name as showing by true caller sourav gupta cell no 7079309856 from bihar regards...
Complaint comments  Read comments Complaint category Banks

City Union Bank — fraud transaction on 22nd july from sbi account

 Soumya Ranjan Patel on Jul 24, 2017

On 22nd of July My father got fraud call saying calling on half of SBI bank asking for bank details and OTP. Due to points put by fraud person my father got confused and gave away bank details which let to transaction of Rs 5, 000 + 5000 from below two accounts.

Details of transaction :

Debit Card number : 459200XXXXXX6276
Transaction Id : OTHPG 720312716864CUBBANKW MUMBAI-
Date : 22 Jul 2017, Around 5.00 PM
Amount : Rs 5000

From Card : 459150XXXXXX7488

Transaction Id - 720404071657CUBBANKW
Complaint comments  Read comments Complaint category Banks

City Union Bank — my account debit

 Mani Gukan on Jul 20, 2017
A. K. Manikandan sha
Akg silks
Gandhi road

Sub :- debit my account

Request sir,

I am use in your bank city union bank, kamaraj street, kanchipuram, my account number -

071109000159806 (I am 7 years account holder) my personal work gone to chennai on 03/07/2017 sama shop

In nungambakkam chennai, i used my atm card rs.1600.00 same day 03/07/2017 somebody debit my

Account rs.55700.00, erode, gangapuram atm misused next day i got the message in bank my mobil...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Deducted amount in account without any proper intimation

 Surya Mandapalli on Jul 1, 2017
Hi, I have an account in CUB in Madanapalli Branch, Chittoor Dist, Andhra Pradesh.
I took mortgage loan in CUB, they didn't give me full amount and also they deducted amount in my account without any proper intimation. If it is less than 1000 r 2000 rupees is enough, but they deducted 50, 000 rupees without any intimation. WTF...How can u guys deduct the amount without any intimation. This is Ridiculous.While I asked about the deduction, the employees in the branch are behaving very rudely with me. Such a waste people they are, do they don't how to treat customers.
Very Ridiculous....
Complaint comments  Read comments Complaint category Banks

City Union Bank — It tds form 16a not issued. Delay [Resolved]

 RajRuby on Jun 26, 2017
I am a sr. Ctzn and customer of cub for the past 20 yrs. I have deposits in cub about 30 lakhs in jayanagar br. Bangalore.
The tax deducted form. Tds 16a is not yet issued inspite of my several requests to bank for the past fifteen days. The reply from branch is not satisfactory. It is urgently required for filing
It returns. All other banks have already issud except cub.
The delay is causing unnecessary delay and inconvenience.
Please consider this as urgent and take proper action for issuing tds certificate.
Please donot ask me to contact the branch...
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Internet banking password not working [Resolved]

 Naveen Sati on Jun 8, 2017
I applied to activate internet banking last month and i got the user id and password for the same to use, but due some inconvenience i'm unable to logged within the first 30 days from the credentials received date. Now i need to activate it again. Please activate internet banking.
A/c : 102001001905341
User id : 3114435
Email :
Complaint comments  Read comments Complaint category Banks

City Union Bank — Amount debited twice [Resolved]

 Deepak Franklin on Jun 2, 2017
My account no : 062001001117976
on 28/5/17 I used my card to pay bill at a restaurant in Kodaikanal.

Unfortunately first swipe wasn't successful hence i made second swipe and paid.
But they have debited amount Rs.660 twice.
I thought it might return within two or three days but yet the amount hasnt been credited.
I checked with the Hotel Cokkers tower twice on 28th and 29th but the statement was negative.

kindly see to it...
Complaint comments  Read comments [3]Complaint category Restaurants & Bars

City Union Bank — Maintaining 5000 rs [Resolved]

 Navanish19 on Jun 2, 2017
I have a savings account in cub with 0 balance. Which i was opened in my college days. I finished my college 2years before and get some gold loan also in previous days. Now today i decided to get some amount with gold loan due to. My financial problem. But they almost done my gold loan and finally they seen my account is college account. And said u have to maintain 5000rs u cannot means ur gold loan as not processed and cancelled too. See guys i have a account in cub nearly last 6.5 years and i finished my college 2years before, that time they are not asking about this kind of question and all....
Complaint comments  Read comments [2]Complaint category Banks

City Union Bank — Trichy cantonment branch most of days cash counter locked in 3o clock

 bala0321 on Jun 2, 2017
Trichy contonment branch most of days cash counter locked in 3o clock
Asst manager says go to deposit in other brands, she say other brands staff mostly not working so you go to cub other brands this branch casher old man
He was working time in bank hours panmasala in he mouth.
He was most of time colesed counter pla cub bank charman take action please sir...
Complaint comments  Read comments [1]Complaint category Banks

City Union Bank — Money deducted but transaction failed in IRCTC

 mukesh kr Khanna on May 29, 2017
On 27 may 2017 I have tried to book tickets through IRCTC and payment through my net banking, Money has deducted from my account but rail ticket not generated so IRCTC said complain to your bank they will return your​ money, my account no is Account no - 117001002070468
IFC CODE - CIUB0000117
Account holder -Mukesh khanna
Branch name - tambaram
City Union Bank Ltd
Transition no which is failed is - 100000854767541...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Requesting for a refund money.

 sivakunar on May 23, 2017
Sir, i have made purchase on mega mart for rs.1404 by debitcard on 22.05.17. But the problem is amount debited twice on my debitcard. So i went that showroom to asking why should you credit the amount twice, so they will said no sir we are not credit the amount twice. So you may call the customer care in case any network problem means the amount will not credit will be a late. But still the amount was not credited in my account. So that only am requesting you to refund the extra debited amount rs.1404.

My account no:500101010937068
Branch:chinmaya nagar, chennai.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

City Union Bank — Dispute in atm transaction [Resolved]

 Prabu Sankarlal on May 19, 2017
Dear sir
My CUB Acc Number: 143001001165063
Branch: Tiruchengode

I have withdrawn money (Rs 2000.00)from Axis bank ATM id: CWAN1701 on 19/05/2017. But only Rs 1950 was dispensed(19*100 & 1*50) and another 50.00 taken back by the machine. Kindly verify the details with concerned ATM and credit Rs 50.00 back to my Account.

Complaint comments  Read comments Complaint category Banks

City Union Bank — Deducted money from sbi ATM through fraud call [Resolved]

 Satyajit Pradhan on May 17, 2017
I abhijit pradhan got a fraud call for providing detail of sbi atm debit card, after that they did illegal transaction id othpg618677 of rs 4900 from cubbankw on 13.05.2017 at around 15:45 hr. So i kindly request you to take necessary action.
Note: fraud people number -09661017624
Your cooperation is highly solicited
Awaiting for your response
With regards,
Abhijit pradhan...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Mobile banking [Resolved]

 karthikeyanrangasamy on May 12, 2017
Dear sir;
I my self karthi keyan r my a/c no :215001001139387 at branch of kinathu kadavu. My self inttemated for mobile banking on the branch on 21/1/2017. I have submitted my all documents at branch. Till now i don't received any information from the branch. So i am disappointed the service of city union bank (Kinathukadavu branch at coimbatore). So please concern the subject and follow the related and provied me mobile banking facility....
Complaint comments  Read comments Complaint category Banks

City Union Bank — Complaint against the surcharge

 Saravanan Svn on May 2, 2017
I have given my. Ike for service to samukh motors medavakkam who owns account in CUB OPPOSITE to the showroom. On the bill amount of 3900, I have been asked to pay 2.5 % as surcharge. Since I know that is not right as per law, I have refused and came out without taking delivery of my vehicle. Pls note I am also a CUB customer and this incident makes deep impact in me about CUB for the bank not taking proper responsibility in these issues. Kindly help to take necessary action from your end on the dealer....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

City Union Bank — Closure of accounts due to atm not working in area [Resolved]

 Rakesh Rasiya on Apr 29, 2017
We have a number of saving and current account in your bank,
we request you to kindly contact us and close all our accounts, if a.T.M is not working as we require cash nearly daily as many of them are salary accounts.
The only bank and atm in indore. Kindly contact us and solve your atm issue immediately

kindly change or get the atm repaired as it has many issues, nearly 5 days out of 7 days, the machine is not in working condition.
Mail id: fashion_reddot@rediffmail.Com...
Complaint comments  Read comments Complaint category Banks

City Union Bank — Cheque clearing issue

 P Senthilkumar on Apr 24, 2017
Please find attached cheque deposit acknowledgment copy dated on: 15-04-2017 for kattankulathur campus, cheque not clearing to my account. Please kindly status.
Deposit account number: 500101010339286 branch: tambaram.
Cheque number: 405143, dated:10-04-2017, bank : indian bank : branch maraimalai nagar. Rs. 26057/- already branch mail not response...
Complaint comments  Read comments [2]Complaint category Banks

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