[Resolved]  City Union Bank — complaint - city union bank-kundrathur (ifsc code:ciub0000312)

Address:

Chennai, Tamil Nadu

I have been charged against debit card charges (Rs.35.40) and sms charges (Rs.11.80) on month on month. Apart from those charges, there is a monthly debit against monthly maintenance charges (Rs.53.10) from my account number [protected] (Rupay card). Kindly refer my statement attached.

There were few month when i have not even received single sms. Moreover, its bank responsibility to send the transaction details via sms and no other industry is charging for sms except banks. I dont want any sms services, please stop the service.
Last 4-6 months i have not checked my account by having a faith in your bank. Today i am surprised to see the amount has been debited on every month from my account inappropriately with out any prior information during the time of account opening. Kundrathur branch is in village where most of the peoples are belong to labors and farmers. They wont check their account every month having the faith in rbi and city union bank. Also, you can not expect them to maintain min of rs.5000.00 monthly and the amount has been charged for the service which you have not provided. Example - 1) i have not even used your atm once after i have created atm pin. Does the rbi allows to charges on various heads on every months?