[Resolved] City Union Bank — cub e wallet not functioning reg

rajaramsaravanan

from Chennai, Tamil Nadu

Address:

Thanjavur, Tamil Nadu

My sb ac no is [protected]. I am using ewallet for transfer amount to tneb, bsnl bill payment. My cell no is [protected].
The apps was downloaded by ganthinager branch.
But past one month when we open, we recd message ur pin no is wrong. After few attempt it was blocked.
Then we met branch office they insist me to give return request. Then we meet the staff today, they insist me to register again. When we start to type cellno automatically it was taken and we get otp. Drectly it was taken, but after few mints we get sms the session was expired.
We tried plenty of time. What can we do.
Thanks

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Sep 13, 2018

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB

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Comments

Suganyamani

from Delhi, Delhi

Good evening
I paid ₹1095 through my debit card in KFC on 09.08.2018.. two times they got the payment from me.. so one payment has to be refunded.. it’s been more than a week.. kindly do the needful as soon as possible.. address of KFC-Devyani international ltd, Fatehabad road, opposite Indira hospital
GSTIN No: 09AABCD5534A1Z3

Giritharan G

from Pallipattu, Tamil Nadu

Dear sir/ madam, we are tring to pay our institution exam fees through city union bank rupay card, we had put our possible credentials to make a payment but unfortunatly fees not received by our institute but amount rs.1500/- debited .