[Resolved]  City Union Bank — customer service and cheque amount was not credited for the last two months

Address:Chennai, Tamil Nadu, 600091
Website:online.cub.net

I deposited a cheque (009466) dated 17.07.18 amt 100000/- on 23/07/18 the amount was not credited to my savings account till now. Today (10.05.18) i went there to check the status of my cheque and the amount is credited or not what is the status? Finally they said the amount was not credited. I am waited for one hour to get the status this is the way they are treating the customer???. I am very much disappointed how they are treating the people. The amount was not credited for the past two months. Why? Who made the mistake who will responsible for this?. If i am not check the amount i will be the looser. They made a mistake but they didn't realize and even ask any excuse. So bad now i am thinking i am going to close my account and black mark to cub madipakkam. I am waiting when will be the amount will be credited and i am shocked how they are treating customer money so bad...
Was this information helpful?
No (0)
Yes (0)
Nov 11, 2018
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2018
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

I have withdraw money from ATM but I didn't get money but you sended me message you were deposited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Union Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    452
    Pending
    0
    Resolved
    231
    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
    View all City Union Bank contact information