[Resolved] City Union Bank — debit card declined but an amount of 200 has been debited. even after three days the amount has not been reverted back.

Monica1992

from Jolarpet, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641001

On 18 jun, i swiped my cub debit card at sree muthukumaran petrol bunk near perur coimbatore, initially the card declined. Then again i entered pin number and the amount has been debited and i got a receipt for it. After sometimes, i noticed that the amount has been debited even thought the card declined. Now i want to know whether the amount will be revert back to my account or i have to check with the petrol bunk.

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Jul 26, 2018

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB