[Resolved] City Union Bank — fraud transaction with txn#[protected] | |
Hi, On thursday, aug 10th 2017, my uncle got a call from fraud for a transaction with ur bank.. And his account got debited with rs 5000. Cubbankw txn#[protected]. I tried to call the customer care number but it was not connecting. As he was illiterate, he couldn't realiize it as a fraud call as it was informed that they were asking details for activating account. Please send me the correct number or process this request to get money back. You can call me at my number [protected] Was this information helpful? | |
Sep 24, 2017 Complaint marked as Resolved City Union Bank customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 City Union Bank Customer Care's response Dear CustomerIn regard to your grievance, we frequently send awareness SMS/Emails to customers to not to share CARD details / OTP with any one. Moreover Bank will never call for any customer related information. Kindly lodge a complaint with your Home branch with all the details of fraudulent transactions happened so that we can look into this issue. Since this is not the official site for the city union bank so the action could not be taken. This is for your kind information. Regards CUB | |
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+91 435 240 1622
+91 44 7122 5000
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No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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