Sir
I have deposited my retirement amount on my wife's name in cub Trichy thuvakudi branch (a/c no 4617839 Dt.[protected] Rs 10, 02, 500-00 and a/c no 4617858 Dt.[protected] Rs 10, 03, 000-00. .As I went abroad, I have signed my FD and handed over for renewal to the bank in the month of Jan 2014.
Further I have deposited for one year only, but in the certificate it was mentioned as one year, four months and twelve ( 1 yr 4 months and 12 days. After returning went to the bank to get the renewed FD in the first week of Dec 2014, and to my surprise I found that the said matured amount 11, 47, 837-00 and 11, 48, 409-00 was not in the renewed FD instead 11, 43158-00 and 11, 43, 726. Authorities informed that the difference of amount is due to non availability of PAN. This information was not said while depositing the amount, Meanwhile in the renewed certificate some Pan no was found and that too is not mine.
On opening the saving account id, address, pan, original along with the Xerox copy and photos were given.
While asking the manager of the branch to check for the pan details, found that the Customer opening card itself is missing. so I have field a grievance in the cub site vide ref no joh61214185 Dt.[protected].
So far no response neither from branch manager nor from the headoffice.
Thanking you
A.John yesudasss
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