[Resolved] City Union Bank — irresponsible staffs at mylapore branch | |||||
Hello, My name is sriram. I had opened a current account in name of sahanas - live the dream a month back. It took 21 days for them to deliver a cheque book and one more week to deliver net banking details. That too because of repeated calling and coordinating. Now i have been calling them for debit card. They told i'll receive it in 1 week. Its been almost 2 months. On questioning the staff, he told the card got returned since i was not present at the address. I was very much there. On questioning the mode of post of card and reference number, the staff could not answer and simply told they'll initiate again. I'm yet to receive my debit card. I consider opening the current account at this branch as one of my worst banking decisions and will soon migrate to another bank based on their response to this issue. Thank you, Bank details City union bank, mylapore Ifsc - ciub0000279 Was this information helpful? | |||||
Oct 31, 2018 Complaint marked as Resolved City Union Bank customer support has been notified about the posted complaint. Verified Support Sep 29, 2018 City Union Bank Customer Care's response Dear Customer, Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you. Regards. CUB | |||||
2 Comments | |||||
Comments
Not proper response for account opening and gold loan for employee.
Reply
I am approach for newly account opening for gold loan City Union Bank Avadi branch.. I have also kyc properly that the time employee will be delay for account opening and told for came next day. I want to bring this to your kind attention that the staff in your bank branch does not behave properly. They are always busy in their personal gossips.
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