[Resolved]  City Union Bank — irresponsible staffs at mylapore branch

Address:600004
Website:www.onlinecub.net

Hello,

My name is sriram. I had opened a current account in name of sahanas - live the dream a month back. It took 21 days for them to deliver a cheque book and one more week to deliver net banking details. That too because of repeated calling and coordinating.

Now i have been calling them for debit card. They told i'll receive it in 1 week. Its been almost 2 months. On questioning the staff, he told the card got returned since i was not present at the address. I was very much there. On questioning the mode of post of card and reference number, the staff could not answer and simply told they'll initiate again.

I'm yet to receive my debit card. I consider opening the current account at this branch as one of my worst banking decisions and will soon migrate to another bank based on their response to this issue.

Thank you,

Bank details
City union bank, mylapore
Ifsc - ciub0000279
Was this information helpful?
No (0)
Yes (0)
Oct 31, 2018
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
City Union Bank Customer Care's response
Dear Customer,  
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

Not proper response for account opening and gold loan for employee.
I am approach for newly account opening for gold loan City Union Bank Avadi branch.. I have also kyc properly that the time employee will be delay for account opening and told for came next day. I want to bring this to your kind attention that the staff in your bank branch does not behave properly. They are always busy in their personal gossips.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Union Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    452
    Pending
    0
    Resolved
    231
    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
    View all City Union Bank contact information