City Union Bank — new atm debit card

Address:CHENNAI, CHINMAYA NAGAR, Chennai, Tamil Nadu

I have applied new debit card on 17th feb 2020 due to my card lost.

Since 10 days have gone there is no reply or i have not received the card.

Customer care and branches have not responded proper reply. And they have told me that after several calls, my card is rejected. (I think bank applyingside mistake). And in my branch to have apply request for new card and it will take another 10days to process/ receive the card.

It is not my mistake bank only sending the request from mail to head office.

I need urgetnly card. When i will get the card? Why it is delayed? Why peoples not answering proper reply / to quick process for preference to get new card. It is the way city union bank working?
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    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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