[Resolved]  City Union Bank — payment not received from the atm

Address:Chennai, Tamil Nadu

Date of the incident : 8th march, 2019
When i tried to withdraw an amount of rs 800 from my near city union bank atm, the atm machine went offline but the money was deducted from my bank account. The bank from which i tried to withdraw the money is also the city union bank account.
So i need a refund of rs 800.
Desirable solution for my complaint: request for refund
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Apr 13, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

Sir. kindly refer my transaction of INR 5000. Dated 02 mar 2019. In this transaction money debited from my saving account no..[protected]..was not credited to beneficiary account.. kindly investigate the matter and re credit the amount to my cub account. I will be ever grateful for your earliest action.thank you
william sarvesh kumar singh's reply, Mar 3, 2019
Kindly recredit my debited amount as earliest
william sarvesh kumar singh's reply, Mar 4, 2019
Amount credited to beneficiary account on 4 march 2019

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