[Resolved] City Union Bank — refund of cardless withdrawal

Md Abu

from Muttupet, Tamil Nadu

Address:

Theni, Tamil Nadu, 625601

On 27/08/2018. Attempted for a cardless withdrawal of rs1000. Atm had stopped functioning but the amount was debited. When I tried few hours later it displayed otp incorrect. Please refund back the amount asap.
Account details:-
Account name:- MUHAMMED ABRAR
Account number :-[protected]
Account branch:- Semmanjerri
Atm withdrawal branch :- periyakulam

Message as received :-
Your OTP for Cardless Withdrawal Through NetBanking is 618013. Valid for 48 hours. Do not share this OTP with anyone. 27/08/18 15:51

Reference number :[protected]
Please take action immediately

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Oct 4, 2018

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB