[Resolved]  City Union Bank — refund the amount from twice the amount debited my account

Address:600026

Dear sir,

I am d. V. Sridevi,
My account no is [protected]


I was paid the amount to the shop of just buy cycles, ambathore at chennai on 20/6/2018 in the evening session at 7.45 pm. Due to the machine problem, there are two times debited my amount rs. 5190. I already complain raised through a mobile phone call. The customer care person told your amount will be returned within 24 hours. But still, i have not received the amount rs. 5190. Hence, i request you to return the amount in my account kindly. This is for your kind information and takes necessary action immediately.

I enclosed my transaction details.

My cell no. [protected]

21/06/2018 to pos:[protected]just buy cycles. Chennai ind: 5, 190.00 25, 148.43
21/06/2018 to pos:[protected]just buy cycles. Chennai ind: 5, 190.00 19, 958.43
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Jul 27, 2018
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

Mobile OTP is not received to the mobile so plz help us the problem resolve
We have send a wrongly transfer amount of Rs 10000/- to [protected].
Please block and return my amount to hdfc account [protected]. Account holder name is BV Sridhar.

Thanking you

BV Sridhar

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